Hi Rosemary, I am happy to have helped you get connected to the Internet with your computer this afternoon. If you have any other questions, you can give us a call, Mon - Fri, 8:30 am to 5:00 pm., and 9:00 am to 1 pm on Saturday. We also have after hours answering service if the need should ever arise. I was wondering if you wouldn't mind filling out a brief survey as to how the call was handled. It would be appreciated! Thanks and have a great day, Nanette SECTV Internet Support