Roofing team: fast, one day; their hydronic dumpster great for roofers but burned top of bushes & pine tree and left some fairly deep impressions and ruts in grass; really needed to use some support under hydronic legs; toilet roof vent blew off after they left.; I could not communicate with them. Dumpster service really needs to provide a better customer care service to avoid damaging asphalt driveways, especially critical is using proper supports for where dumpster sits on the driveway. It would have saved having damage to a 4 year old driveway. Tim, the team leader for fascia, soffits, & gutters, had good people working with him. And Tim is great. Easy to communicate with, kept me informed, great customer service attitude. Had a rain storm the day after they finished the project which highlighted several areas of leaks. And missing one downspout extension on northwest corner of house. Overall this was a good experience and Tim & team provided quality work. Was easy to see they enjoyed their work and took pride in the quality of their work. The project produced a lot of aluminum shavings and jagged pieces in the grass and driveway. If I may suggest an improvement for that it would be to always place a large tarp under the tables used for sawing and cutting. Please take the above as constructive criticism and not as complaining. I expected some things but would have hoped that some of the above would have been avoided and that hopefully Weater Tight could use to improve an already very good service. Feel free to call me to discuss further. Gar Kaebisch
Response from Weather Tight Corporation:
Gary- Thank you so much for taking the time to share your experience with Nearby Now. We will be sure to share the kind words with all involved. We also greatly appreciate the feedback you gave us & will do our part to work to improve our processes. It is feedback like this that allows us for continual improvement and to hear from you, our customers, what would make us even better- so thank you!
