Both the representative that scheduled the app't and tge technician were helpful and professional. The woman answering the phone actually made a very helpful suggestion to fix the issue (which if I had done it properly, I could have avoided a visit). She also quoted me the correct cost of the visit so I was prepared. The technician arrived on the early side of the app't window, was knowledgeable, fixed the issue, and even tried to help me with a nest issue.
