Curt apologized for lateness, (which was not his fault), explained the problem and fixed it in a timely manner.
We were very happy with the help Michael Locke gave us in coming to our house to check our a/c units. He was very friendly and knowledgeable, he even took a minute to pet our new puppy. We were very happy with Michael and he did a great job.
Our a/c went out and a part needed to be ordered. I would have been happier if the part was in AZ but it wasn't and needed to be shipped across country so we had to go without air for about 5-6 days. Once the part did come in Alaskan didn't waste any time getting over to our house to fix the air. All in all we are happy with Alaskan Air.
I'm very happy with Alaskan, they respond to my calls immediately and get a technician out to my house ASAP. I also like it that they text me the name of my technician with his picture so I know who is coming to my door. The technician we had, (Junior) was very polite and knowledgeable.
One of our a/c units wasn't working and we called Alaskan Air, they sent a technician in a few hours and he even called us to give us an idea of where he was and how long it would take to get to us. Technician was very friendly and very knowledgeable.
Technician very professional and explained procedure
Timely Courteous Service
Three unit tune up one Rheem and two trane heat pumps replaced a VED that was out of manufactures specifications on kitchen/livingroom unit Trane
System not heating
Rheem heat pump maintenance. Recommending power protection systems
Rheem furnace fall maintenance for an Alaskan Air Conditioning Club Member
The head on the water softener where the head meets the tank was sleeping a little just had to take in the head down it was from Assembly from B&R
Diagnostic rheem unit,
Diagnostic on unit . Need to schedule 1 month to come do leak search.
Replacing a specialty air movement system in an older Trane air conditioner for an Alaskan Air Conditioning Club Member
Adjusted refrigerant charge. Unit has 22 degree split. Cooling to spec at this time.
Tune up rheem ac
Replaced fan blade. Could not test pressures no access to house.
Unit tripped on high pressure. Ac service
Air flow concern into bedroom.
Performed compressor change out.
Found unit not cooling. Exhaust fan over amping compressor pulling high amps and dual phase shifter blown. Installing dual phase shifter to help unit toll new unit installed 6/18/18 if unit cancelled customer charged 589 for services rendered today.