Brandon was super thorough and he came across as trustworthy and kind.
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Hector our tech was very good he explained everything in detail did a thorough cleaning and maintenance of the system and left me feeling safe my ac will be in good order. Also He for was one of the most polite servicemen I have ever had at my house. All in all I am extremely happy and will continue using Alaskan air for my heating and cooling needs.
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Jason is exceptional. He is very thorough in explaining every step. Spent quality time to make sure we understood the entire process. Very friendly…excellent customer service.
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Always professional and value conscious
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JJ provided great service and good value. Highly recommended.
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Jason is great. Efficient and explains everything he did.
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Jason was very helpful and knowledgeable. He explained things well and was very thorough
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JJ was great. He was on time, professional, and friendly. I would recommend Alaskan, and JJ.
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After only three years the new ac system needs $2,529 in repairs. And that is without being charged for the parts. This is outrageous. Jason was excellent at his job. The equipment you sold me three years ago is junk apparently.
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Hector explained everything to us very clearly and talked to us about all of our options. He was very nice.
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This was my first experience with Alaskan Air. It was a very pleasant one, scheduling was fast and easy. We even had to re-schedule and they were very understanding and flexible. The specialist, Jason, was knowledgeable, resourceful, and patient. He answered all of our questions, and the services provided and what was needed were clear to us. We will definitely continue requesting services from this company.
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I am with Alaskan Air because of your technician JJ Chacon and your honest professional company. I hope to continue to be your and JJ's customer for many years to come.
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Performing repairs on a Lennox split system air conditioning, cleaning condensation drain from build up, clean trap, and pan. Test run, system running properly at this time
Getting ready to perform service upon rheem package AC system
Getting ready to perform maintenance inspection upon three AC systems
Performing preventative maintenance on package unit
Performing preventative maintenance on Rheem split systems
Performing repairs on a Lennox air conditioner, replacing thermostat
Performing maintenance on a Carrier air conditioning system, Checking; refrigerant levels, electrical and mechanical systems, energy consumption and performance, washing outdoor unit heat transfer media coil, replacing existing thermostat for a legacy one and test run
-Blower wheel cleaning -Evap coil cleaning -Replace Voltage Enhancement Device -Replace blower motor
Getting ready to perform maintenance on rheem package unit
Performing diagnostic on a Lennox Icomfort thermostat, faulty thermostat
