2305 North 7th Ave
Tucson, AZ 85705
520-815-5555

Local Reviews
for vail, az

Rated 4.8 out of 5 stars based on 73 customer reviews

Professional and Trustworthy

I’ve already written a Google review and am happy to brag on Brandon C. again. Brandon was professional, courteous, and knowledgeable. Brandon was respectful with this senior citizen and explained (sometimes many times) everything to me. My 18 year old a/c system is dead and Brandon made arrangements to have a team member come out today to talk over options with me. I confirmed facts with a friend and agree that a new system is required. Brandon replaced a part and was unable to get the motor to turn over and I opted to not install a new motor and to go straight to a new unit. My air conditioning runs almost year-round and it chose a 102-degree day to depart. 18 years was a long life. Rest In Peace AC Unit. I am ready to welcome a new system to keep me cool. THANK YOU BRANDON C!! Your grandma would be proud of how you respected and educated this old woman!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent experience

James is awesome - can do attitude and fun personality. Feel like he really cares!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Honesty

Was real and honest with me after dealing with other companies for 5 years about a problem that noone else would wanna fix.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Heat pump

Very professional did a very good job. I appreciate the job you did for me explained everything and let me know how I was gonna go and let me know that I would get it on an email.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Comprehensive and Professional as well as excellent service completed by Mr. Gutierrez! Alaskan Air Conditioning and Heating needs to keep him as well

Mr. Roque Lopez Gutierrez is an excellent and highly knowledgeable Air Conditioning and Heating Technician!! I am thoroughly satisfied with the service he rendered to my heating system within the Heat Pump as well as his advice on upkeep which I can do regularly to prolong the existence of my current heating system within the Heat Pump. Mr. Gutierrez is a very thorough and knowledgeable technician which Alaskan Air Conditioning and Heating should do everything within the CEO's power to keep on staff as a Service Technician as well as a trainer of incoming Service Technicians. Because of Mr. Gutierrez's thoroughness in servicing the heating sytem here, I will regularly call on Alaskan Air Conditioning and Heating for upkeep on the system and request that Mr. Gutierrez be the Technician. Also, I will highly recommend Alaskan Air Conditioning and Heating to all of my neighbors due to Mr. Gutierrez diligence and professionalism.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Outstanding!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent, Professional Service

Alaskan always does thorough and efficient maintenance service on our equipment. They are knowledgeable and good communicators. Grateful for their quality service. Thanks

  • Overall Experience
  • Quality
  • Price
  • Convenience

Amazing service and support

Matthew was great and very professional

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

Arturo was very through and professional. He arrived on time. Did a complete review of my equipment, and provided a detailed breakdown of recommendations

  • Overall Experience
  • Quality
  • Price
  • Convenience

Comprehensive and Professional

J.J., the technician, is thorough in his analysis of the Heat Pump mechanisms, is professional in his demeanor, and a tremendous asset to Alaskan as well as to his family! I highly recommend him!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Service!! Much Appreciated!

We were very impressed with Seth’s trouble shooting and diagnostics. Much appreciated the after hours service to help get us back on track!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Customer Service

Fabulous communication. Informed and educated regarding our system. On time for service appointment. Respectful of our home. Very pleasant experience.

  • Overall Experience
  • Quality
  • Price
  • Convenience

great service, professional, on time

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service

Great workmanship

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service

Very helpful.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for vail, az

Brandon C.

Brandon C. Job Checkin

Technician is diagnosing Goodman split system


Rogelio B.

Rogelio B. Job Checkin

Technician is performing service on a Lennox split heat pump unit


Jason M.

Jason M. Job Checkin

Service on Lennox heat pump system


Jason M.

Jason M. Job Checkin

Service inspection on ac package heat pump


Jason M.

Jason M. Job Checkin

Service on ac unit


Jason M.

Jason M. Job Checkin

Performing service goodman heat pump AC system


James C.

James C. Job Checkin

Service on a split Lennox/ colman


Roque L.

Roque L. Job Checkin

AC not cooling


Rogelio B.

Rogelio B. Job Checkin

Technician is performing maintenance on a carrier gas split unit


Roque L.

Roque L. Job Checkin

AC not cooling, compressor not turning on.


Rogelio B.

Rogelio B. Job Checkin

Technician is performing maintenance on a carrier gas split unit


Jason M.

Jason M. Job Checkin

Service on system ac


James C.

James C. Job Checkin

Service on a split gas mobile home unit..


Brandon C.

Brandon C. Job Checkin

Technician is diagnosing carrier split air conditioner


Zachary M.

Zachary M. Job Checkin

Technician is performing a 33 point inspection on to split units for the household one is a ream unit and the other one is a carrier unit. The rim unit is on the guest house in that unit is performing with in manufacturer specifications. The minute is the carrier unit and I had a bad VED. Decided to replace the VED as well as join up as an Alaskan member. So I replaced the VED and got them cooling.