Fabulous communication. Informed and educated regarding our system. On time for service appointment. Respectful of our home. Very pleasant experience.
Alaskan does a very good job and they make sure you, the customer, are satisfied. They are very thorough and conscientious.
Shane was great. My ac unit started screeching and not cooling. Called Alaskan ac at 3 pm and got a appt. the appt same day was between 4-7pm he showed up at 5 pm. Got right to work troubleshooting down to a bad fan motor. Had the parts on the truck already. Gave me an option to upgrade the electronics and was knowledgeable about pro vs cons. I opted out of the upgrade due to the life of my unit. With in an hour we had a/c back on and cold air flowing. With a newborn in the house I highly appreciate the urgency of the tech and company as a whole.
Shane was our technician. I don’t think better service is possible. He was very knowledgeable, friendly, and very flexible(worked on weekend to avoid rain). Our case was a little difficult and he was fantastic, helping us in every way he could. I highly recommend!
Ephrain was on time, very polite & professional and took the time to explain his findings & recommendations to me after servicing our AC.
Performed maintenance on two carrier systems
Performed maintenance on unit for summer
Performed maintenance on two Goodman units.
Getting ready to start maintenance on AC unit
New thermostat, blower wheel cleaning and replacement of two vads
Getting ready to inspect and maintenance Lennox furnace and ac unit
Performed heating and cooling maintenance on Chas Roberts. Alaskafication.