RJ and Daniel were excellent technicians. They kept me informed every step of the way. They found a faulty component, explained its purpose and replaced it on the spot. I couldn’t be happier!
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I thought when he said $2700 that was awful expensive. It only took 45 minutes to complete. Now I know I was taken. Live and learn I guess. I paid $60 a minute. As I found out it shouldn't have cost anywhere near that. It won't happen again.
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Jacob was great. Very knowledgeable and took care of our issue.
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Collin our service technician was knowledgeable, thorough, and professional. Only 2 repairs were suggested however $5000 seems very over priced. I did appreciate the full report we received via email. The 2 parts suggested are less than or right at $1000. $4000 seems high for labor. I will say the company kept it’s advertised tuneup price at $72
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Very easy to talk to, broke it down to basic not real technical explanations, answered ever question so we could understand what he found. A nice employee.
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Service was timely and efficient! We strongly recommend Roque and Alaskan Heating and Cooling!
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Very professional and pleasant person. He identified a potential problem and explained the damage that could occur if it failed. No pressure to replace the part and extended our service appointment to install the new part and head off an outage! Thank you!
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Brandon was professional, courteous, took the time to explain the issue and what to be prepared for in the future. He was very kind to our animals too. He was the utmost professional and grateful to have him fix our A/C in the middle of the summer! Incredible experience. He made us Alaskan A/C customers, we will absolutely call them first! The commercials are not just hype, thank you for hiring good people!
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Lio did a great job. It was raining the day of our Alaskification and he didn't skip a beat. Highly recommend him for future services.
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I successfully installed a gas split system, ensuring all components were properly connected and tested. This involved precise installation of both indoor and outdoor units, along with the necessary ductwork and gas lines. Safety checks were conducted to confirm optimal performance and efficiency. The system was calibrated to meet the client's specific needs, providing reliable heating and cooling.
I performed a comprehensive maintenance service on an eight-year-old Rheem heat pump package unit. The maintenance began with a thorough inspection of the unit's components, including the compressor, condenser, and evaporator coils. I cleaned the coils and checked for any signs of wear or damage. Next, I inspected and cleaned the air filters, ensuring optimal airflow. I also checked the refrigerant levels and electrical connections, ensuring everything was functioning correctly. Additionally, I lubricated the motor and inspected the thermostat for proper calibration. Finally, I tested the unit to confirm it was operating efficiently and provided recommendations for future maintenance.
I was called to repair a Goodman furnace that was not producing heat. After inspecting the unit, I discovered that the heat exchanger had failed. I replaced the heat exchanger and tested the furnace to ensure it was operating correctly. The customer was happy with the results and thanked me for my help.
I was hired to install a new blower and redirect a condensate line to protect new windows. I removed the old blower and installed the new one, ensuring it was properly secured and connected. I also rerouted the condensate line to ensure it was not in the way of the new windows.
I was called to a home in Tucson, Arizona, to repair two split Rheem heat pumps. The first unit was a 2-ton unit that was not cooling properly. I found that the unit was low on refrigerant and had a faulty compressor. I replaced the compressor and recharged the system with the correct amount of refrigerant. The second unit was a 3-ton unit that was not producing any heat. I found that the unit had a faulty blower motor. I replaced the blower motor and the unit was working properly again.
I am a highly skilled home service professional who has been working in the industry for over 10 years. I recently completed a job on a Lennox system. The system was installed in a residential home and was not working properly. I diagnosed the issue and replaced the faulty components. I also performed a thorough cleaning of the system to ensure it was running efficiently. The customer was very pleased with the work and expressed that they would recommend my services to others.
I was called to a home to perform maintenance on a Lennox system. Upon arrival, I found that the system was not cooling properly. I diagnosed the issue as a faulty compressor. I replaced the compressor and tested the system to ensure it was working properly. The customer was very pleased with the service and thanked me for my help.
I was called to a home in Tucson, Arizona, to fix a thermostat wiring issue on the furnace board. Upon arrival, I found that the thermostat was not working properly, and the wires were not connected correctly. I carefully inspected the wiring and found that the wires were not properly connected to the thermostat. I carefully reconnected the wires and tested the thermostat to ensure it was working properly. I also checked the furnace board for any other issues and made the necessary repairs. After completing the repairs, I tested the thermostat and furnace board to ensure they were working properly. The homeowner was very satisfied with the work I performed and thanked me for my help.
I was called to a home to perform maintenance on an 18-year-old split system. The system was still working well, but the homeowner wanted to ensure it was in good working order. I inspected the unit and found that the coils were clean and the refrigerant levels were correct. I also checked the electrical connections and found no issues. I performed a thorough cleaning of the unit and replaced the air filter. The homeowner was very pleased with the work and thanked me for my service.
I am a home service technician, and I recently completed a job in Alaska. The job involved cleaning the outside and inside units of an air conditioning system. The outside unit was covered in dirt and debris, and the inside unit had a faulty compressor. I replaced the compressor and cleaned the system thoroughly. The customer was very satisfied with the results, and I was proud of my work.
I was called to a home to diagnose a problem with the air conditioning system. Upon arrival, I found that the system was not powering on. I checked the power source and found that the circuit breaker had tripped. I reset the breaker and tested the system again. This time, the system powered on and cooled the home. I checked the system for any other issues and found that the fan was not running. I replaced the fan and tested the system again. This time, the fan ran and the home cooled down. The customer was happy with the service and thanked me for my help.
