2305 North 7th Ave
Tucson, AZ 85705
520-815-5555

Local Reviews
for vail, az

Rated 4.8 out of 5 stars based on 77 customer reviews

Excellent service and technician

Service was timely and efficient! We strongly recommend Roque and Alaskan Heating and Cooling!

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Excellent service

Very professional and pleasant person. He identified a potential problem and explained the damage that could occur if it failed. No pressure to replace the part and extended our service appointment to install the new part and head off an outage! Thank you!

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Brandon Provided Excellent Service

Brandon was professional, courteous, took the time to explain the issue and what to be prepared for in the future. He was very kind to our animals too. He was the utmost professional and grateful to have him fix our A/C in the middle of the summer! Incredible experience. He made us Alaskan A/C customers, we will absolutely call them first! The commercials are not just hype, thank you for hiring good people!

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Excellent service

Lio did a great job. It was raining the day of our Alaskification and he didn't skip a beat. Highly recommend him for future services.

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Professional and Trustworthy

I’ve already written a Google review and am happy to brag on Brandon C. again. Brandon was professional, courteous, and knowledgeable. Brandon was respectful with this senior citizen and explained (sometimes many times) everything to me. My 18 year old a/c system is dead and Brandon made arrangements to have a team member come out today to talk over options with me. I confirmed facts with a friend and agree that a new system is required. Brandon replaced a part and was unable to get the motor to turn over and I opted to not install a new motor and to go straight to a new unit. My air conditioning runs almost year-round and it chose a 102-degree day to depart. 18 years was a long life. Rest In Peace AC Unit. I am ready to welcome a new system to keep me cool. THANK YOU BRANDON C!! Your grandma would be proud of how you respected and educated this old woman!

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Excellent experience

James is awesome - can do attitude and fun personality. Feel like he really cares!

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Honesty

Was real and honest with me after dealing with other companies for 5 years about a problem that noone else would wanna fix.

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Heat pump

Very professional did a very good job. I appreciate the job you did for me explained everything and let me know how I was gonna go and let me know that I would get it on an email.

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Comprehensive and Professional as well as excellent service completed by Mr. Gutierrez! Alaskan Air Conditioning and Heating needs to keep him as well

Mr. Roque Lopez Gutierrez is an excellent and highly knowledgeable Air Conditioning and Heating Technician!! I am thoroughly satisfied with the service he rendered to my heating system within the Heat Pump as well as his advice on upkeep which I can do regularly to prolong the existence of my current heating system within the Heat Pump. Mr. Gutierrez is a very thorough and knowledgeable technician which Alaskan Air Conditioning and Heating should do everything within the CEO's power to keep on staff as a Service Technician as well as a trainer of incoming Service Technicians. Because of Mr. Gutierrez's thoroughness in servicing the heating sytem here, I will regularly call on Alaskan Air Conditioning and Heating for upkeep on the system and request that Mr. Gutierrez be the Technician. Also, I will highly recommend Alaskan Air Conditioning and Heating to all of my neighbors due to Mr. Gutierrez diligence and professionalism.

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Outstanding!

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Excellent, Professional Service

Alaskan always does thorough and efficient maintenance service on our equipment. They are knowledgeable and good communicators. Grateful for their quality service. Thanks

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Amazing service and support

Matthew was great and very professional

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Great service

Arturo was very through and professional. He arrived on time. Did a complete review of my equipment, and provided a detailed breakdown of recommendations

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Comprehensive and Professional

J.J., the technician, is thorough in his analysis of the Heat Pump mechanisms, is professional in his demeanor, and a tremendous asset to Alaskan as well as to his family! I highly recommend him!

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Great Service!! Much Appreciated!

We were very impressed with Seth’s trouble shooting and diagnostics. Much appreciated the after hours service to help get us back on track!

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Job Locations
for vail, az

Eric D.

Eric D. Job Checkin

Technician working on Lennox heat pumps.


Eric D.

Eric D. Job Checkin

Technician working on Carrier gas furnace.


Noah A.

Noah A. Job Checkin

Tested the unit in heating. Working well at this time.


Noah A.

Noah A. Job Checkin

For this job I ran the system in both heating and cooling. Unit is running good at this time.


James C.

James C. Job Checkin

Maintenance check on two Rheem heat pumps.


Noah A.

Noah A. Job Checkin

Inspected both units


Roque L.

Roque L. Job Checkin

2013 Goodman split system Test inrush due to loud start up. Hard star capacitor had a loose connection. Found spade connector not properly secured to the start capacitor. Run capacitor is a 40+5 MFD w/+-3%. Recommend to Repalce the run capacitor before next summer. Amp draw tested on the compressor and fan motor. Both with the manufacturers specifications.


Robert R.

Robert R. Job Checkin

Replacement of failed Tstat. Waived previous diagnostic fee.


Robert R.

Robert R. Job Checkin

#alaskam


Roque L.

Roque L. Job Checkin

Condenser fan Motor 1 year Alaskan club membership 1 year warranty


Roque L.

Roque L. Job Checkin

Renovate Voltage Enhancement Device 70+5 mfd


Brandon C.

Brandon C. Job Checkin

Technician is diagnosing York split air conditioner


Nathan S.

Nathan S. Job Checkin

Attic split


Roque L.

Roque L. Job Checkin

Unit freezing over due to low refrigerant pressures. Leak test conducted and found indoor coil being the cause of the refrigerant leak.


Eric D.

Eric D. Job Checkin

Technician is working on to Lenox outdoor AC units