We were very impressed with Seth’s trouble shooting and diagnostics. Much appreciated the after hours service to help get us back on track!
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Fabulous communication. Informed and educated regarding our system. On time for service appointment. Respectful of our home. Very pleasant experience.
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Alaskan does a very good job and they make sure you, the customer, are satisfied. They are very thorough and conscientious.
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Shane was great. My ac unit started screeching and not cooling. Called Alaskan ac at 3 pm and got a appt. the appt same day was between 4-7pm he showed up at 5 pm. Got right to work troubleshooting down to a bad fan motor. Had the parts on the truck already. Gave me an option to upgrade the electronics and was knowledgeable about pro vs cons. I opted out of the upgrade due to the life of my unit. With in an hour we had a/c back on and cold air flowing. With a newborn in the house I highly appreciate the urgency of the tech and company as a whole.
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Shane was our technician. I don’t think better service is possible. He was very knowledgeable, friendly, and very flexible(worked on weekend to avoid rain). Our case was a little difficult and he was fantastic, helping us in every way he could. I highly recommend!
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Ephrain was on time, very polite & professional and took the time to explain his findings & recommendations to me after servicing our AC.
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Getting ready to perform maintenance on carrier attic ac system
Leaking from roof, unit not running, water damage.
Getting ready to perform Service on a Goodman AC system
Performed maintenance on two carrier systems
