Service was timely and efficient! We strongly recommend Roque and Alaskan Heating and Cooling!
Very professional and pleasant person. He identified a potential problem and explained the damage that could occur if it failed. No pressure to replace the part and extended our service appointment to install the new part and head off an outage! Thank you!
Brandon was professional, courteous, took the time to explain the issue and what to be prepared for in the future. He was very kind to our animals too. He was the utmost professional and grateful to have him fix our A/C in the middle of the summer! Incredible experience. He made us Alaskan A/C customers, we will absolutely call them first! The commercials are not just hype, thank you for hiring good people!
Lio did a great job. It was raining the day of our Alaskification and he didn't skip a beat. Highly recommend him for future services.
I’ve already written a Google review and am happy to brag on Brandon C. again. Brandon was professional, courteous, and knowledgeable. Brandon was respectful with this senior citizen and explained (sometimes many times) everything to me. My 18 year old a/c system is dead and Brandon made arrangements to have a team member come out today to talk over options with me. I confirmed facts with a friend and agree that a new system is required. Brandon replaced a part and was unable to get the motor to turn over and I opted to not install a new motor and to go straight to a new unit. My air conditioning runs almost year-round and it chose a 102-degree day to depart. 18 years was a long life. Rest In Peace AC Unit. I am ready to welcome a new system to keep me cool. THANK YOU BRANDON C!! Your grandma would be proud of how you respected and educated this old woman!
James is awesome - can do attitude and fun personality. Feel like he really cares!
Was real and honest with me after dealing with other companies for 5 years about a problem that noone else would wanna fix.
Very professional did a very good job. I appreciate the job you did for me explained everything and let me know how I was gonna go and let me know that I would get it on an email.
Mr. Roque Lopez Gutierrez is an excellent and highly knowledgeable Air Conditioning and Heating Technician!! I am thoroughly satisfied with the service he rendered to my heating system within the Heat Pump as well as his advice on upkeep which I can do regularly to prolong the existence of my current heating system within the Heat Pump. Mr. Gutierrez is a very thorough and knowledgeable technician which Alaskan Air Conditioning and Heating should do everything within the CEO's power to keep on staff as a Service Technician as well as a trainer of incoming Service Technicians. Because of Mr. Gutierrez's thoroughness in servicing the heating sytem here, I will regularly call on Alaskan Air Conditioning and Heating for upkeep on the system and request that Mr. Gutierrez be the Technician. Also, I will highly recommend Alaskan Air Conditioning and Heating to all of my neighbors due to Mr. Gutierrez diligence and professionalism.
Alaskan always does thorough and efficient maintenance service on our equipment. They are knowledgeable and good communicators. Grateful for their quality service. Thanks
Arturo was very through and professional. He arrived on time. Did a complete review of my equipment, and provided a detailed breakdown of recommendations
J.J., the technician, is thorough in his analysis of the Heat Pump mechanisms, is professional in his demeanor, and a tremendous asset to Alaskan as well as to his family! I highly recommend him!
We were very impressed with Seth’s trouble shooting and diagnostics. Much appreciated the after hours service to help get us back on track!
Technician working on Lennox heat pumps.
Technician working on Carrier gas furnace.
Tested the unit in heating. Working well at this time.
For this job I ran the system in both heating and cooling. Unit is running good at this time.
2013 Goodman split system Test inrush due to loud start up. Hard star capacitor had a loose connection. Found spade connector not properly secured to the start capacitor. Run capacitor is a 40+5 MFD w/+-3%. Recommend to Repalce the run capacitor before next summer. Amp draw tested on the compressor and fan motor. Both with the manufacturers specifications.
Replacement of failed Tstat. Waived previous diagnostic fee.
Condenser fan Motor 1 year Alaskan club membership 1 year warranty
Renovate Voltage Enhancement Device 70+5 mfd
Technician is diagnosing York split air conditioner
Unit freezing over due to low refrigerant pressures. Leak test conducted and found indoor coil being the cause of the refrigerant leak.
Technician is working on to Lenox outdoor AC units