RJ and Daniel were excellent technicians. They kept me informed every step of the way. They found a faulty component, explained its purpose and replaced it on the spot. I couldn’t be happier!
Overall Experience
Quality
Price
Convenience
I thought when he said $2700 that was awful expensive. It only took 45 minutes to complete. Now I know I was taken. Live and learn I guess. I paid $60 a minute. As I found out it shouldn't have cost anywhere near that. It won't happen again.
Overall Experience
Quality
Price
Convenience
Jacob was great. Very knowledgeable and took care of our issue.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Collin our service technician was knowledgeable, thorough, and professional. Only 2 repairs were suggested however $5000 seems very over priced. I did appreciate the full report we received via email. The 2 parts suggested are less than or right at $1000. $4000 seems high for labor. I will say the company kept it’s advertised tuneup price at $72
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Very easy to talk to, broke it down to basic not real technical explanations, answered ever question so we could understand what he found. A nice employee.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Service was timely and efficient! We strongly recommend Roque and Alaskan Heating and Cooling!
Overall Experience
Quality
Price
Convenience
Very professional and pleasant person. He identified a potential problem and explained the damage that could occur if it failed. No pressure to replace the part and extended our service appointment to install the new part and head off an outage! Thank you!
Overall Experience
Quality
Price
Convenience
Brandon was professional, courteous, took the time to explain the issue and what to be prepared for in the future. He was very kind to our animals too. He was the utmost professional and grateful to have him fix our A/C in the middle of the summer! Incredible experience. He made us Alaskan A/C customers, we will absolutely call them first! The commercials are not just hype, thank you for hiring good people!
Overall Experience
Quality
Price
Convenience
Lio did a great job. It was raining the day of our Alaskification and he didn't skip a beat. Highly recommend him for future services.
Overall Experience
Quality
Price
Convenience
I meticulously cleaned the entire air circulation system, starting with the intake vents and progressing to the ductwork. I removed accumulated dust and debris, ensuring optimal airflow. The filters were cleaned and replaced as needed. The blower and motor were inspected and lubricated. Finally, I tested the system to confirm proper operation and efficiency.
I performed a blower wheel pull and clean, which involved safely disassembling the HVAC system to access the blower wheel. The wheel was carefully removed, and any accumulated dust, dirt, and debris were thoroughly cleaned using specialized tools and techniques. I inspected the wheel for any signs of wear or damage and ensured it was functioning properly. After cleaning, the wheel was reassembled, and the system was tested to confirm optimal performance. This maintenance task helps improve air quality and ensures the system operates efficiently.
I successfully installed a gas split system, ensuring all components were properly connected and tested. This involved precise installation of both indoor and outdoor units, along with the necessary ductwork and gas lines. Safety checks were conducted to confirm optimal performance and efficiency. The system was calibrated to meet the client's specific needs, providing reliable heating and cooling.
I performed a comprehensive maintenance service on an eight-year-old Rheem heat pump package unit. The maintenance began with a thorough inspection of the unit's components, including the compressor, condenser, and evaporator coils. I cleaned the coils and checked for any signs of wear or damage. Next, I inspected and cleaned the air filters, ensuring optimal airflow. I also checked the refrigerant levels and electrical connections, ensuring everything was functioning correctly. Additionally, I lubricated the motor and inspected the thermostat for proper calibration. Finally, I tested the unit to confirm it was operating efficiently and provided recommendations for future maintenance.
I was called to repair a Goodman furnace that was not producing heat. After inspecting the unit, I discovered that the heat exchanger had failed. I replaced the heat exchanger and tested the furnace to ensure it was operating correctly. The customer was happy with the results and thanked me for my help.
I was hired to install a new blower and redirect a condensate line to protect new windows. I removed the old blower and installed the new one, ensuring it was properly secured and connected. I also rerouted the condensate line to ensure it was not in the way of the new windows.
I was called to a home in Tucson, Arizona, to repair two split Rheem heat pumps. The first unit was a 2-ton unit that was not cooling properly. I found that the unit was low on refrigerant and had a faulty compressor. I replaced the compressor and recharged the system with the correct amount of refrigerant. The second unit was a 3-ton unit that was not producing any heat. I found that the unit had a faulty blower motor. I replaced the blower motor and the unit was working properly again.
I am a highly skilled home service professional who has been working in the industry for over 10 years. I recently completed a job on a Lennox system. The system was installed in a residential home and was not working properly. I diagnosed the issue and replaced the faulty components. I also performed a thorough cleaning of the system to ensure it was running efficiently. The customer was very pleased with the work and expressed that they would recommend my services to others.
I was called to a home to perform maintenance on a Lennox system. Upon arrival, I found that the system was not cooling properly. I diagnosed the issue as a faulty compressor. I replaced the compressor and tested the system to ensure it was working properly. The customer was very pleased with the service and thanked me for my help.
I was called to a home in Tucson, Arizona, to fix a thermostat wiring issue on the furnace board. Upon arrival, I found that the thermostat was not working properly, and the wires were not connected correctly. I carefully inspected the wiring and found that the wires were not properly connected to the thermostat. I carefully reconnected the wires and tested the thermostat to ensure it was working properly. I also checked the furnace board for any other issues and made the necessary repairs. After completing the repairs, I tested the thermostat and furnace board to ensure they were working properly. The homeowner was very satisfied with the work I performed and thanked me for my help.
