2305 North 7th Ave
Tucson, AZ 85705
520-815-5555

Local Reviews
for marana, az

Rated 4.7 out of 5 stars based on 188 customer reviews

Excellent service

Excellent response time. Great Customer service, honest and informative. Thank you Jacob!

  • Overall Experience
  • Quality
  • Price
  • Convenience

20 Minutes to cool.

Roque came within the appointed time and showed me how to do the reset indicated in our Lennox manual. He was very helpful and got our A/C up and running again on the first ‘fix’!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent Service

Colin was very friendly and took the time to explain the service and possible concerns with our unit. Excellent communication skills and customer service!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent Service and VERY affordable!!!

Jacob did a fantastic and thorough job checking out our AC unit in its entirety, and then kindly explained the report to me and clearly answered my questions.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service

  • Overall Experience
  • Quality
  • Price
  • Convenience

Stellar service and friendly tech

Dominic was amazing. Thank you for hiring a down to earth and honest employee.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service

  • Overall Experience
  • Quality
  • Price
  • Convenience

Good service, high price

Jason was polite, helpful, empathetic, and completed the recommended URGENT services quickly and efficiently. My biggest issue is with your report where fictitious information is prefilled and made to look like you did a generous service when you did not. Specifically on page 7 you write - woah that is one messy AC condenser when mine was virtually spotless… then you write how you got in there and made it spotless with good ol’ fashion elbow grease. I find this offensive. It’s amazing that Alaskan Air installed this high end Lennox system in 2016, serviced the system, has a service contract, and always seems to find thousands of dollars annually for something that is either under warranty but you won’t cover labor OR in this case hasn’t failed yet but is “arcing” with imminent failure creating potential dangerous situation, creating urgency on my part to get it done NOW. Of course home warranty won’t cover unless it fails. It’s only 109 outside today.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Service

RJ is friendly and always takes the time to fully explain all options and solutions. We always request RJ.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

  • Overall Experience
  • Quality
  • Price
  • Convenience

worste service ever

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent Service

We only want Ben to come and service our AC units

  • Overall Experience
  • Quality
  • Price
  • Convenience

Jacob was great!

Had my bi-annual service completed yesterday. Jacob came out and provided the PM & found an item needing replacement, that I opted to complete the same day. Jacob saw that I had signed up for Alaskan AC membership and said I was going to get 10% off but, was charged the full amount. Waiting to hear back from customer service to correct the matter. Credit Card hasn’t been credited anything yet. Anyone experience this before with Alaskan?

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent service!

Our tech went above and beyond, I honestly wasn’t expecting that much attention to detail.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Service

Long process to blow of some dust, lol over 55 min!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for marana, az

Jacob A.

Jacob A. Job Checkin

Reuturn for ved replacement and hard start installation


Jacob D.

Jacob D. Job Checkin

System rejuvenation


Arturo Y.

Arturo Y. Job Checkin

Performed diagnostic


Anthony W.

Anthony W. Job Checkin

bad damper


Arturo Y.

Arturo Y. Job Checkin

Performed diagnostic on Lennox


James C.

James C. Job Checkin

Service on a package carrier heat pump..


Jacob D.

Jacob D. Job Checkin

System rejuvenation


Anthony W.

Anthony W. Job Checkin

Bad cap and the unit is dirty


RJ N.

RJ N. Job Checkin

Tech service 18-year-old split Lennox system


Anthony W.

Anthony W. Job Checkin

'System is low on refrigerant leak evidence in attic coil gave quotes to fix leak replace coil. Client decided to go with a tech turn.


Arturo Y.

Arturo Y. Job Checkin

Performed diagnostic on Goodman


Colin M.

Colin M. Job Checkin

Maintenance


Arturo Y.

Arturo Y. Job Checkin

Performed diagnostic on diakin unit


Colin M.

Colin M. Job Checkin

Maintenance


Arturo Y.

Arturo Y. Job Checkin

Performed diagnostic on Lennox