Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Arturo answered all of my questions. He explained the service thoroughly - before and after. He shared pictures and I appreciate receiving the pictures via email. He was respectful and courteous.
Overall Experience
Quality
Price
Convenience
We requested Justin to be mindful that we just had housekeeping come and to watch debris on our nice hardwood maple floors and to please keep attic access clean from black marks and prints. He stated not to worry he’d clean up afterwards. Unfortunately debris from attic were over the ground and attic cover is dirty with 4 handprints and marks. On top of that. My AC has been working fine with no issues whatsoever. I simply called for a tuneup service because it had been a little while since my last tuneup. He stated that I had a leak and the cost would be around $4000 to replace the part and if I did a quick repair that would be about $1400 as he stated “to be honest those we find to be ineffective”.
Overall Experience
Quality
Price
Convenience
Great professional. Explained every step and kept us informed about needed service
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
The communication was excellent, they arrived at the expected time and were able to complete the repair on the same day.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Jacob is awesome, super friendly, great communication and open and honest in his work. Thankyou very much.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Roque was easy to deal with I explained the issue and he went right to the problem- had parts on his truck and took care of the repairs- best experience I’ve had with any service technician- your not paying him what he’s worth for client loyalty
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Arturo is great! Listened to the situation, quickly assessed the issue, and had the AC up and running quickly. He informed us of our options and will be back tomorrow for a follow-up. Excellent service by a nice, knowledgeable guy. Thanks Arturo!!
Overall Experience
Quality
Price
Convenience
Upon inspection, the unit's mechanical components were found to be in excellent condition. However, there was a significant accumulation of dust and debris on the indoor unit. This could potentially lead to issues with the indoor motor, air quality, and efficient air delivery. I thoroughly cleaned the indoor unit, removing all dust and debris to ensure optimal performance and air quality.
Our team recently completed a comprehensive project we affectionately named "Winter Alaskafication." This involved a thorough preparation of the property for the harsh winter conditions. We began by inspecting and reinforcing the roof to ensure it could withstand heavy snowfall and potential ice dams. Next, we upgraded the insulation in walls and attics to maintain optimal indoor temperatures. We also installed new weather stripping and caulking around doors and windows to prevent drafts. Additionally, we inspected and serviced the heating system to guarantee efficient operation. Gutters were cleaned and reinforced, and the driveway and walkways were treated with de-icing compounds. Finally, we conducted a safety check on outdoor structures to prevent collapse under snow load.
Furnace diagnostic on Lennox system. Parts is on will call at Lennox supply house. Scheduling follow up visit for repair.
I was called to a customer's home to perform diagnostic on their carrier. Upon arrival, I observed that the unit was not cooling properly. After further inspection, I discovered that the condenser coil was frozen over. I thawed the coil using a heat gun and then cleaned the unit thoroughly. I also replaced the air filter and checked the refrigerant levels. The customer was very pleased with the service and thanked me for my help.
I am a highly skilled home service professional who has been in the industry for over 10 years. I recently completed a diagnostic on a Carrier air conditioner. The diagnostic process involved checking the unit's electrical components, refrigerant levels, and airflow. I also tested the unit's performance to ensure it was operating at peak efficiency. If any issues were found, I provided a detailed report outlining the necessary repairs and estimated costs. I am proud to say that the unit passed the diagnostic with flying colors, and the customer was very satisfied with the service.
