The main bathroom shower head spout is broken and leaking appears to be plastic ,the broken part still in the fitting of the shower head spout,attempt to be removed before opening the wall.customer have been presented with the option for the work needed.customer approved option #1 new shower head spout (no warranty).Job to do remove old and broken shower head spout (plastic).Remove broken pc inside shower head fitting,Supply and install new Crome shower head spout with new seal to prevent water leaking.completed installation.customer is satisfied with today’s service.