Came to Linda’s home in the Altadore area to investigate a sewer backup issue. Upon visual inspection, this was the case. Presented customer its options for an auger for the main line and once customer agreed, work began immediately. Main stack access wasn’t easy, but doable. Had about 20 ft of cable in before hitting an obstruction. Pushed past it another 15’ before hitting something else it felt like. Continued a little further before pulling back like. Checked drains by flushing toilets and running taps. No apparent backup. Fished the cable back in once again, no obstructions felt. Pulled cab.es back, no foreign debris, cables clean. Checked customers water pressure, currently at 80+. Suggested a pressure control device and will email customer a copy of that estimate. No warranty on auger. Customer happy with service and response time.