Today I came to Karel’s home in Crystal Ridge. His tenant was complaining that all three toilets in the house overflow and don’t flush properly. Upon visual inspection this was exactly the case. I went to the basement to make sure nothing was flooded. Basement is dry so it is not a sewer issue. All three toilets are over 15years old and showing signs of age. After going over some options with Karel he decided on no work today. He is going to talk with the community board and see if this issue has happened anywhere else in the complex before he makes a decision on an estimate. Karel is very happy with the service I provided today and even happier to give me a 5 star review.