We have used Hobaica for over 2 years now and they never fail to give us great customer service and the best maintenance and servicing you could ask for. They regularly check in with us regarding servicing and maintenance scheduling and are prompt and courteous whether by phone or in person. They always keep us informed on the services they have to offer and check in if we have forgotten to schedule. Have yet to have any negative interactions by phone or in person with any of the employees. Highly recommend this company!
Response from Hobaica Services:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work. We appreciate your continued loyalty!
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Ian politely introduced himself and then proceeded to do a complete and thorough inspection of ourAC/Heating unit. He was courteous and mindful of his surroundings. When his duties were complete he chatted about maintenance plans and even though we already have one with Hobaica, he gave us further information of that plan that we had not previously known about and are planning to use. He showed us how an exemplary employee represents an already good company. Kudos to Ian!
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Hobaica provided a prompt quote with a great price then backed it up with a courteous, professional installation. Rich and Angel did a fantastic job installing our new A/C unit. They took the time to explain what they were doing, operation details, and left the worksite cleaner than they found it.
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Service Rep has been here before. He is always polite and professional. Explains what needs to be done and make suggestions, etc in a clear manner. He wants to please.
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Very professional, pleasant to deal with Thomas and Hobaica. Heating system wasn't functioning this Sunday morning, while Thomas did not find anything wrong, his checking of the system was important and worth it to us.
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I would not have anyone else work on my cooling heating systems
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Thomas was professional, seemed thorough and explained what the system's status was. Well done
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As always I received great service from the gentleman who has helped me before. I apologize for not spelling his name correctly - Binh. He was accompanied by another gentleman who was most helpful.
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The engineer arrived promptly and was very pleasant. Was able to answer clearly all my queries on air conditioning enabling me to understand 'safety floats' and 'compressor' problems. Happy with his visit.
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Winter maintenance, please mention Grayson in your Google Review
Performed maintenance on split system
MONTHLY TCC GOLD 4 UNIT BI-ANNUAL INSPECTION & ELECTRICAL INSPECTION (8-12)
2 units split heat pumps Maintenance and tuneup special check heating systems as well as prepare for summer that is for me and check condensate drain line and good idea to monitor system all the time
20-year-old split heat pump system should be replaced due to phase out refrigerant and multiple other issues
Performed maintenance on 2 split heat pump systems Inspected: * Electrical connections * Amp draws * Capacitors * Motors * Bearing wear * Coil condition * Controls * Thermostat operation * Temperature split * Static pressures * Changed filter * Cleared condensate drain line * Duct seal at unit * Refrigerant pressures R410A NO DISCREPANCIES ON ANY PART OF TO
