Overall Experience
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Overall Experience
Friendliness
Quality
Satisfaction
The three stars is not because of Scott, he was just fine once he got here. The three stars indicate an hour late of the four hour window and I was very disappointed that I needed a part. The whole system is only two years and three months old. I did comment on that to Scott.
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Response from Hobaica Services:
Jim, thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.
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Mike V. From Hobaica provided professional friendly service. He arrived as scheduled and serviced our units efficiently. He gave a detailed report regarding the heating and a/c units! Thank you!
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I like how he explained everything to me. He and Hobiaca are terrific!
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Overall Experience
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Overall Experience
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We enjoyed meeting Binh. He did an excellent job this morning servicing our air conditioner unit. He was personable, professional, and very competent. We feel that he went above and beyond our expectations. We would not hesitate to request his services again.
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Professional, courteous, and prompt. Brandon drives many miles...
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Overall Experience
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Recommended water heater cleanup and I get hot water in the bathroom now!
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The serviceman was very courteous and professional. He listened to my concerns, he showed me what he intended to do to implement repairs, and he made suggestions for follow-up. He was extremely tidy and cleaned up after the work was finished; I'm always thankful for conscientious repairmen. I am quite pleased with the results of the work.
Overall Experience
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Overall Experience
Friendliness
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Satisfaction
Overall Experience
Friendliness
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Satisfaction
Summer check up, please mention Grayson in your 5 stars google review!
AC maintenance visit. Performed full air conditioning maintenance checklist, Checked air filter, thermostat, coils, electrical, capacitors, controls, safeties, airflow, temperature split, refrigerant pressures, motors and bearings, compressor and amperages, flushed condensate drain line and rinsed outdoor coil with water. System is operating normally and readings are within manufacture specifications at this time. Thank you for your continued confidence.
Winter maintenance, please mention Grayson
Winter maintenance, please mention Grayson
Total Care Club Silver Maintenance - spring AC maintenance, noticed coolant was low. Recharged coolant so AC could properly cool through summer.
Heat Pump Repair - replaced the dual capacitor with heavy duty turbo capacitor, I found the capacitor tested OK however it was leaking oil. I also perform QC inspection on two year old Daiken Packaged pump on the roof, equipment is installed and operating properly
