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The three stars is not because of Scott, he was just fine once he got here. The three stars indicate an hour late of the four hour window and I was very disappointed that I needed a part. The whole system is only two years and three months old. I did comment on that to Scott.
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Response from Hobaica Services:
Jim, thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.
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Mike V. From Hobaica provided professional friendly service. He arrived as scheduled and serviced our units efficiently. He gave a detailed report regarding the heating and a/c units! Thank you!
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I like how he explained everything to me. He and Hobiaca are terrific!
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We enjoyed meeting Binh. He did an excellent job this morning servicing our air conditioner unit. He was personable, professional, and very competent. We feel that he went above and beyond our expectations. We would not hesitate to request his services again.
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Professional, courteous, and prompt. Brandon drives many miles...
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Recommended water heater cleanup and I get hot water in the bathroom now!
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The serviceman was very courteous and professional. He listened to my concerns, he showed me what he intended to do to implement repairs, and he made suggestions for follow-up. He was extremely tidy and cleaned up after the work was finished; I'm always thankful for conscientious repairmen. I am quite pleased with the results of the work.
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Overall Experience
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Overall Experience
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Overall Experience
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Satisfaction
Total Care Club Silver Maintenance - spring AC maintenance, noticed coolant was low. Recharged coolant so AC could properly cool through summer.
Heat Pump Repair - replaced the dual capacitor with heavy duty turbo capacitor, I found the capacitor tested OK however it was leaking oil. I also perform QC inspection on two year old Daiken Packaged pump on the roof, equipment is installed and operating properly
temperature rise and blower motor operation and flushed condensate drain line with water. Equipment is operating properly and readings are within manufacture specifications at this time. Also perform customer approved water heater flush and safety inspection On 50 gallon gas tank in the garage. Thank you for your continued confidence.
In sun lakes, Az I completed an HVAC tune up inspection getting ready for summer. I checked the thermostat, indoor temperatures, indoor motors and indoor coil.check and flush drain line. Check refrigerant pressures, check amp draw of compressor and outdoor fan. Test capacitors. The compressors contactor has some carbon build up something to keep an eye on. I left an estimate in the event the part needs replacing
Performed package heat pump maintenance in heating and cooling. Checked air filter, thermostat, coils, electrical, capacitors, controls, safeties, airflow, temperature split, refrigerant pressures, motors and bearings, compressor and amperages, flushed condensate drain line and rinsed outdoor coil with water. System is operating normally and readings are within manufacture specifications at this time. Thank you for your continued confidence.
See about installing customer supplied thermostat Wi-Fi enabled. Try installing on thermostat and have to install old one because the new thermostat doesn’t work
TCC Silver 1 Unit MONTHLY TCC SILVER 1 UNIT BI-ANNUAL INSPECTION (12-4) CALL FOR DISPATCH **scheduled with comp plumbing inspection**
