9320 S. Pole Rd
Oklahoma City, OK 73160
(405) 794-8900

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Local Reviews
for choctaw, ok

Rated 4.9 out of 5 stars based on 55 customer reviews

New Heat Pump Finally Repaired

I had a new entire HVAC system installed in June 2023 by Interstate Heat and Air. Since its installation I have had a couple of instances where the thermostat went completely blank and technician determined that a fuse at the air handler was getting blown whenever the system tried to go into heat pump mode. Yesterday Jake (technician) determined the problem was due to a corroded thermostat and he also discovered a pin hole leak in one of the lines to the compressor resulting in a loss of Freon. Jake installed a new thermostat and spent 7-8 hrs dismantling the system so he could repair the leak. The heat pump has been operating smoothly ever since. Hopefully there won’t be any similar problems in the future. All of the repairs were made under warranty so it didn’t cost me anything other the discomfort of having a malfunctioning heat pump. My ratings reflect the inconvenience of having to use emergency heat during this process as opposed to heat pump.

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Experienced technicians

Kevin was extremely knowledgeable and thorough in his servicing of the equipment. Not only did he check the furnace and provide maintenance tips, but he also inspected the outside condenser unit as well.

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Furnace Tune-Up and Duct Cleaning

Very professional and engaging service agents at the house today. Explained all they were going to do and got to work.

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Great service

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Excellent Service and very thoroughly inspecting all possible issues.

Wonderful experience and service.

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Outstanding Service

Isaac was very professional in his service of my HVAC system.

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Great service!!

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Excellent Service!

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Outstanding!

On time, very knowledgeable and professional. Great work ethic and attention to detail.

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Sam Jarvis with Interstate

Sam did an excellent job and was very personable! It’s always easy dealing with Interstate, thank you for that.

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Great technician!

Sam was polite and helpful

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Great service

great service, on time, courteous

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Jason was awesome

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Quick Response during heat wave

My AC system lines froze up and Jason diagnosed problem of low Freon and determined system didn’t have any leaks. He then recharged system with refrigerant and it’s been working like a champ for over a week.

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Heat Pump pro

As always; outstanding service and integrity. Superior company with highly trained service professionals that tell the facts. Helpful in all aspects of decision making. Why hire anyone else.

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Job Locations
for choctaw, ok

Joseph K.

Joseph K. Job Checkin

I arrived for a system to running in heat pump mode. I inspected the system and found the system to have a blown fuse. I was able to track down the short at this time. It did not go away through troubleshooting. I found the W wire coming from the heatpump to the air handler to be shorted to the wall mount and was shorting to the high side refrigerant line set. I reworked the bracket and over the wire to the back of the line set away from the bracket. I then cycled the system in all modes and found the system to respond correctly in all modes.


Joseph K.

Joseph K. Job Checkin

Jake K. I arrived for a club member fall tune up X2. I inspected the downstairs unit and found the evaporator coil to be clean but the UV bulb to be burnt out. I also found the plenum to have a small amount of debris in the downflow plenum. I recommend to contact thunder ducts to see if the duct work in the floors can be sealed before the problem gets worse to where the ducts can’t be cleaned or repaired. We also decided to replace the UV bulb. I then started my inspection on the furnace and found the inlet propane pressure to only be reading 8.6-8.9 IWC. I need the inlet gas or to read at least 13-15 IWC to regulate the pressure down to the 10-12 IWC per the manufacturer propane pressure for the system to run correctly. I made the homeowner aware of this issue and that I can’t accurately check the systems temperature rise or gas pressures due to this is and both systems will be reading the same gas pressure. He has a plumber or propane company to come out and adjust the regulators and


ISAAC J.

ISAAC J. Job Checkin

Came out to perform preventative maintenance on 2 furnaces for customer. Discussed with customer about filters, how the units have been doing and just about life in general. Customer will take care of filters. I started by inspecting the ductwork, blower assemblies, electrical components, heat exchangers, burners, flame sensors, ignitors, gas valves, inducer motors and overall condition of all equipment. Cleaned flame sensors and brushed dust off the burners and components. Checked operation, wiring, capacitors, amps, temperature rise and gas pressure of furnaces. Trane furnace has no signs of failures at this time. Inducer motor is close to max amp reading. Customer is aware the system is aging and that it will eventually need replacement. Systems are heating properly within manufactured specifications at this time.


Joe R.

Joe R. Job Checkin

Blue shield club heating maintenance. Joe(JC)Ritchal. 02/02/2024 Performed full system evaluation and safety inspection. I arrived before the customers annual heater maintenance. I was told by the homeowner son that the homeowner has been moved out and the house is being sold so they are going to cancel the maintenance plan before too long. I then went ahead and checked the heater. I checked the air handler in heat pump mode. I then switched it over the auxiliary heat. The system was operating well in both modes, and I also change the filter for the customer.


ISAAC J.

ISAAC J. Job Checkin

Isaac J. Came out to call for a system not heating properly and the customers thermostat was blank. Checked system over and found a blown low voltage fuse. Went through the system low voltage wiring and found no issues initially. Outside thermostat wiring was close to the condenser coil and maybe water from the unit defrosting got into the wire nuts and caused the short. I’m not 100% for sure if that’s the issue though. Left unit on emergency heat for customer and let him know that we’ll come back to double check the operation of the heat pump when temperatures get above freezing. Isaac J. System has an intermittent low voltage short that I was not able to locate. Put a resetable fuse in just in case. Might have to do with the heat pump condenser, but it is too cold to try and run diagnostics on it at the moment. Need to reschedule for next week. Emergency heat is operating and customer is aware to leave it on that until we can figure out the problem. Jake K. I arrived to track down


Kevin W.

Kevin W. Job Checkin

Today I had the pleasure of maintaining a heat pump system. Upon arrival, the homeowner stated that the system has been running fine. Upon visual inspection, I found the filters dirty and in need of replacement. I also found the blower motor extremely dirty and in need of deep cleaning. I then verified all amps, temps, and pressures. Upon diagnostics, I found the condenser unit capacitor failing. After discussing my findings with the homeowner, I explained that the system is aged but recommended blower cleaning and replacing the capacitor. The homeowner agreed to replacing the capacitor but would like to clean the blower wheel on his own. The system is operating to the best of its ability at the time of departure. I took pride in fulfilling your heating and air needs and I appreciate the opportunity to inspect and operate on your system. -Kevin


Jeremiah  V.

Jeremiah V. Job Checkin

Arrived for a dryer vent cleaning for the Newsom family. Arrived to jobsite and introduced myself to Mrs.Newsom. Mrs.Newsom was telling me that her new Electrolux dryer set can turn on but the heat won’t. They had a guy come look at their dryer and said that they need to get a dryer vent cleaning done before he orders anything. I come look at the dryer vent upstairs and and downstairs in laundry room and found that the dryer vent was not clogged at all and was actually fine the way it was. I took photos and let Mrs and Mr.Newsom know what I had found via pictures. Dryer vent did not happen today but gave them two of my business cards and a magnet in case they need to reach us for anything iaq or service related work in the near future. I put everything back the way it was and pack my things up and shook hands with the Newsoms and moved onto the next after I had everything. P.S. I did turn off all lights up in the attic space and all doors are closed


Jeremiah  V.

Jeremiah V. Job Checkin

White shield club heating maintenance. Joe(JC)Ritchal. 01/29/2024 Performed full system evaluation and safety inspection. I arrived to perform the customers annual heater maintenance. And Jeremiah also came along to perform their free duct cleaning. Like customer didn’t have any questions for me, so I went ahead and got started with the maintenance. I checked the heat exchanger and safeties along with the heating components and the blower. I also left a new filters for the customer White shield club complimentary duct cleaning service. (Jeremiah V.) 01/29/24. Arrived to jobsite to perform a complementary duct cleaning for the Stemsley family. Introduced myself to Mr. Stemsley Once arrived. Property had a total of 21 ducts (18 supplies and 3 returns). System in ductwork was working well and customer had no complaints. Still performed a thorough inspection and make sure everything was good before cleaning. After inspection, I let Mr. Stemsley Know that house was good for cleaning.


Jason B.

Jason B. Job Checkin

5 14x14 1 12x12 19JAN2024 Jason Brown Arrived for white shield error 126. Spoke with homeowner about the systems performance, everything is working fine, except it’s giving us the fault code 126. We looked it up and it has something to do with the furnace heating. Inspected coil, ductwork, furnace, and thermostat. Verified error codes on thermostat, verified coil and blower are clear of obstructions. Cycled equipment into high stage heating. Checked heat rise. Adjusted pressure down 2 clicks per modular gas valve instructions. Replaced all filters. We are scheduled for a tune up on the 29th let’s see how it runs now. While out error never populated.


ISAAC J.

ISAAC J. Job Checkin

Came out to perform preventative maintenance on furnaces for customer. Discussed with customer regarding maintenance needed, filters, and anything I can look into for them. Customer will change the filters when his order comes in. No issues, just need the maintenance done. Inspected the blower assemblies, motors, electrical components in blower compartment, heat exchangers, burners, flame sensor, igniter, inducer motors, gas valves, pressure switches and overall condition of both systems. Cleaned flame sensors and dust off the burners and components. Checked thermostat operations, amps, temperatures and gas pressure. Dialed in gas pressure of both furnaces. Both systems are operating properly within manufacturing specs at this time.


Joseph K.

Joseph K. Job Checkin

Jake K. I arrived for a blue member fall tune up. I spoke with the homeowner and found that we replaced a plenum and added dampers to the plenum to help control the air flow. They showed me what rooms are hotter and what rooms are cooler. I noted the rooms and set up sensors to check the temperature and air velocities to adjust the dampers. I found all dampers wide open. I only close d the dampers to the rooms that had no problems and the rooms that were to hot. I then checked the rooms that were cold and found them to be within 5 deg of the rooms that were to hot. The only rooms that I can’t get any more air flow through is the master bedroom. This duct run is mounted to the plenum closest to the furnace and is a 6l duct that splits to two 4” ducts. The air temperature is the same but the air volume that is needed to help get that area comfortable is is not enough. We would have to remove and increase the duct size from the plenum to the master bedroom and closet. Then we can add the


ISAAC J.

ISAAC J. Job Checkin

Performed preventative maintenance on furnace. Discussed with customer about how the system did the rest of the summer after the repairs were made and it did well. I replaced the filters in home for customer. Inspected the blower assembly, motor, heat exchangers, burners, flame sensor, ignitor, gas valve, inducer motor and overall condition of the equipment. Cleaned flame sensor and dust off components. Checked thermostat operation, wiring, amps, temperatures and gas pressure. Adjusted gas pressure to proper level per manufacture. System is heating properly within manufacturing specifications at this time.


Joe R.

Joe R. Job Checkin

White shield club heating maintenance. Joe(JC)Ritchal. 12/06/2023 Performed full system evaluation and safety inspection. I arrived performed customers annual fall service. The customer didn’t have any questions for me so I went ahead and checked the blower and evaporator coil of the air handler. I checked all the heating components and safeties. System is operating correctly at this time.


Kianoosh M.

Kianoosh M. Job Checkin

Warranty dryer vent cleaning, roof/ attic discharge. Kianoosh M out on 12/1/2023. I was out in August to clean this dryer vent. Spoke with homeowner and they got a new dryer shortly after I cleaned it out in August, and it has had intermittent problems with moisture in the vent and not drying at full power. They had Maytag tech out to look at dryer and the tech said the dryer vent was still clogged. Inspected dryer, exhaust vent in multiple sections, and it is completely clear. Inspected rooftop exhaust and it is fully impacted with rain/lint due to design. Made homeowner aware of design issue. Remove lint by hand. Homeowner will get dryer exhaust vent. Replaced when they get a new roof put in in the spring. Tested and verified proper dryer function. We will have to charge if we come back to remove lint by hand, as this is a design issue outside of our control.


Kianoosh M.

Kianoosh M. Job Checkin

Dryer vent, cleaning, attic discharge. Home is newer, built three years ago. Homeowner was having an issue with clothes not drying in a reasonable amount of time. They tried replacing the connection vent, then noticed that the attic discharge vent was filling with water. Inspected dryer vent in attic and from roof vent from below. Overall, the dryer vent itself appears to be clear. There is some residual lint that has built up due to rains from the exhaust vent. Inspected dryer, and the blower motor is not pushing air. So, the dryer is heating but not pushing the heat out properly. This is the main issue a secondary issue is that the dryer vent through the attic is not insulated and has a long 12 foot plus Run. This will cause the dryer vent to condensate and create excess moisture when it is cold, and the hot air is moving through the metal vent. Whenever options, and will insulate the vent and remove lint by hand from the rooftop vent. Removed all accessible linked by hand from t