Isaac was very good, he explained everything, answered any questions I had.
Thoroughly checked my 5 ton system for the summer and suggested some needed upgrades to make my system more efficient.
Brandon was very knowledgable and professional.
Arrived on the 23rd of August For an install warranty Found that the drain line was clogged had to clear drain line but it was broken could not access where the original drain line was so how do you run a condensate pump system is working at this time.
Arrived on 12 August for an air conditioning preventative maintenance inspected blower which was an ECM blower evaporator drain line contactor capacitor everythingâ€™s within standards check charge on unit had 22Â° superheat is a fix for the system with 15Â° of sub cooling fan condenser everything is running as it should at this time.
I arrived to inspect a carrier air handler and a Payne condenser to be installed. The old equipment has already been removed. The new system will have to have a new line set and new electrical. We will set the indoor and outdoor system. We will replace the thermostat and program it to the homeowners preference. We will fire the system up and check its operation and add up to two pounds of R410A. We will reconnect the return plenum and seal the system properly. We will Install a new filter base to filter the system in the closet. Any parts that are not provided will be a additional charge. The system will have a 1 year warranty on labor only and no warranty on the equipment. If the system will not run upon start up we will notify the son and the homeowner of the issues and we will decide what to do on repair cost at that time. Overall I see no issues with this system as it sets uninstalled.
Dropped off filter on seven July get service on sixth and July did not have to filter at the time customer is not home left it on front porch.
Arrived on 6 June for an air conditioning preventative maintenance Blue Shield found that customer specified last year reason for a no cool was the drain was stopped up ensure drain was flowing freely customer authorize a pan treatment but will have to bill later because the actual homeowner is at a doctors appointment checked contactors capacitors evaporator everything is running good we owe the customer a 20 x 30 x 1 filter did not have one on the truck will go by the shop tomorrow to pick up a filter customer is usually on my way home so Iâ€™ll be able to drop in a customers house on the way home.
Came out to call for a system not cooling properly. Customer stated that the system was running constantly but not blowing cool air. He thought that it may have something to do with the freon. I checked the system and found the capacitor bad. System calls for a 75/10 and what I had available was a 80/7.5 on my truck. I installed that for now to get customer cooling. Discussed repair and also about doing maintenance on the system. Customer signed up on the blue shield plan and also approved repair needed. Told customer I would come back to do the service and also bring the right size capacitor to install in the system.
Arrived 21 June for an air conditioning preventative maintenance inspected evaporator blower drain line provided customer with extra filters customer whoâ€™s gonna change their own filters wash condenser checked contactor capacitor everythingâ€˜s within tolerance checked charge at 25Â° superheat with a 9.3Â° sub cool office system
Arrived on 14 June for being air conditioning no cool found the condenser fan motor capacitor was not working customer authorized replacement with a turbo. Check charge on unit had a 15Â° superheat with a 12Â° sub cooling our 22.
Arrive to inspect the system for replacement. I found the compressor to be electrically open. The system is a three phase condenser 5 ton system. I went over multiple options with the homeowner and we selected four different options to go over. Any system will have a 10 year parts warranty and a one year labor warranty. We bid to have a filter base installed in the closet above the downflow furnace. We will also replace the line set.
Preformed fall service on heat pump system took the top off and washed condenser checked capacitor it read 67/4.6 of 70/5 blower wheel and amps where good when I went to check aux heat I found w1 and aux heat wired to run together explained how it is suppose to work to customer and customer exspressed that the energy bill where the to high and was more concerned with master bed room being to hot in the summer and too hot in the winter I explained how static pressure works and that all his runs where strait and recommend having an air balancing done on the home and customer said that come spring we can address the air issue. The system is functioning correctly at this time.
Preformed fall service on 3 ton 80% furnace changed filter,cleaned flame sensor ,ighter read 49 which is within manufacturer spec the induce draft motor capacitor was 4.0 of 4.0 uf lower wheel and evaporator where clean customer changes the filters every thirty days like clock work ðŸ˜ðŸ˜while in the attic I calculated the return to be undersized for the system installed which will lead to longer running times and unnecessary strain on the entire system heating and cooling modes recommend upsizing to a twenty inch duct this undersized duct is also the reason the filter is warped when you go to change it the blower is trying to bring back correct air but can not due to undersized diameter causing system to strain and suck harder to try to achieve correct return. Ran system through cycle the duct runs are also all just laying on the rafters cause an air flow restriction lowering the capacity of the system. The system is operating g correctly at this time system has a surge protector in
Gas was shut off for ac install. Pilot was not relit. Lit pilot tested system no charge to customer
I arrived for a non member no cool call. I first inspected the indoor system and found the main drain line to be clean and free of any debris. I then inspected the drain safety switch and found it to be completely clogged up with algae and other debris. I also found the furnace to be leaning forward causing water to drain into the drain safety witch and not allowing the water to drain back out of the switch. This is holding water into the switch allowing the algae to grow and keep the system from running. I made this aware to the homeowner and we decided to install a pan treatment to the to help keep algae from growing in the drain pan. We also decided to clean the main drain line to clear out any debris in this line. I blew out the main drain with a water hose and nitrogen. I then reinstalled the drain line and slightly picked the safety switch to where it will allow water to drain out of the system when needed but it will not shut off when the system is in normal use. To fix this iss
10yr part 1yr labor
Came out to call. Customer stated we were out close to a month ago for a no cool call, and now itâ€™s not working again. I checked system over and found the lennox condenser tripped on high limit. I reset the switch and the system came on, however, the fan motor was slow to start up and I had to spin it with a screw driver to get it going. I discussed with customer about what I found. The capacitor is good, but the fan motor is going out. I went over pricing with customer about repair. Seeing we were out not too long ago, I waved the diagnostic and just charged for the repair. I replaced the condenser motor and added the 7.5 capacitor needed to run it. Wired in all connections to capacitor and contactor. Fastened all screws and wiring. Cleaned condenser coil thoroughly. Cycled system on and checked amps, temperatures and pressures of condenser. System is now cooling properly.