Technician was knowledgeable and efficient. And explained everything about the HVAC system to me while he was here.
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Jake was on point . Did a in depth check of our system . Walked us through what needed to be fixed . When asked about a new HVAC system , have us several options . He did an awesome job .
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Jeremiah Velasquez did a extremely good job and was very polite and helpful, he was very professional and did a excellent job covering the furniture and cleaning up Thanks for taking the time for giving excellent service
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Kevin did a great job with serving the AC and heating systems and making the repairs as necessary plus explaining what the problem was with the unit Thanks for great service and excellent customer
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Jake solved the problem quickly and reviewed the operation of our Nest thermostat.
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Interstate Heat and Air installed my unit in2009 and have performed an inspection once a year on my air unit in the spring and my heat unit every fall. They do a thorough check and I have never had any problems with my unit between inspections. They are very professional and I would highly recommend them to anyone who needs Heat and Air service.
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Kevin was friendly and very thorough when performing the ac tuneup. He did an excellent job and made some recommendations.
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Kevin was great. Very courteous and knowledgeable. Very pleased with service.
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Kevin did an incredible job! He inspected our system and even put up a vent that had fallen from our ceiling which required some ingenuity due to wearing out of the sheet rock. Super nice, knowledgeable, and respectful!
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The technician was very courteous and helpful. I have always received excellent service from Interstate in the many years I have done business with them.
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Today I had the pleasure of conducting maintenance on an 2 year old Carrier system. Upon arrival, the homeowner stated the system has been working fine and that the filters had been changed within the week. I started by verifying system cleanliness and found the ducts dirty and in need of cleaning. I then verified all amps temps and pressures. I found the system operating within manufacturers specifications. I discussed my findings with the homeowners and recommended duct cleaning. The homeowners respectfully declined at this moment.All conditions normal at time of departure.
Came out to give estimate for blown-in insulation. Discussed with customer about current insulation rating, requirements for rebates and what it would take to complete the job.
Today I had the pleasure of conducting maintenance on a 5 year old Carrier system. Upon arrival, the tenant stated the system has been working fine. I started by verifying system cleanliness and found the air cleaner fully operational. I then verified all amps temps and pressures. I found the system operating within manufacturers specifications. All conditions normal at time of departure.
Condenser fan motor is pulling the maximum Amps for this motor.
21APR2024 Jason Brown Arrived for recent repairs no heat. Spoke with homeowner about the systems performance. Everything works except the indoor fan. Jake was out on the 19th and checked everything over but today I woke up and it was a little cold. I turned up the furnace but the fan never started. Inspected furnace. Wired motor to appliance cord and fan come on fine with good amps. Inspected board found several spots discolored. Spoke with homeowner about my findings we decided to go ahead and replace the board with a universal. Removed existing board installed universal. Cycled equipment in fan, heat, and cooling. System is operating to the best of its abilities at this time.
Today I had the pleasure of conducting maintenance on a 4 year old Carrier system. Upon arrival , homeowner stated the system was operational. He provided filters for replacement. I started by verifying system cleanliness and found the system pristine. I then verified all amps temps and pressures and found the condenser capacitor was out of specs. It is to read 45 mfd +/- 5% but I read it at 42.02. I also found the system inrush (LRA) out of specs. It is to read 109 amps but I read it at 136.9. I discussed my findings with the homeowner and recommended replacing the capacitor and adding a hard start kit. He respectfully declined at this time. All conditions otherwise normal at time of departure.
Estimate for replacing a 12” return duct that is daisy chained to another return with a 14” return duct and run it directly to the furnace. Also fix a wye run that has come apart.
Jake K. I arrived for a new customer no cool call. I spoke with the home owner and found that the system is running but not cooling. I inspected the system and found the 19 year old auto have a condenser fan motor to have failed. I also found it to have a drop on refrigerant. I made this aware to the homeowner and explained that I can replace the condenser fan motor but I do not have the refrigerant to adjust or add to the system if it needs any. I then explained that even tho the repair of the motor can be done this might set them down a road of spending a costly amount of repairs on a 19 year old system vs looking for replacement with a 10 year warranty. We looked at financing options and what days we had open to replace.
Jake k. I arrived for a no cool call on a system we installed. I found the system to come on and the control board is sending power to the blower motor but the motor stops running shortly after a cooling demand. I will need to track down a motor and module to replace under warranty task.
Dust and debris reduce the flow to and from the components of your HVAC system. This makes your heating and cooling system work harder and consume more energy to do its job. Clean ducts help your system perform at peak efficiency. Allowing dust and debris to accumulate in your air ducts will decrease the amount of airflow in your home because your furnace and air conditioner are unable to function properly. This could lead to your furnace or air conditioning unit malfunctioning or heavily increasing the cost of your electric bill.
Blue shield club heating maintenance. Joe(JC)R. 04/16/2024 Performed full system and safety inspection. I arrived to perform the customer’s annual AC maintenance. The customer said that everything was working well and didn’t have any concerns or questions for me when I got started. I washed up the condenser and I also washed out the upstairs condenser for the system that is not on a maintenance plan. And then check the furnace, which was in good shape and running well. The evaporator coil was also clean. I then checked the condenser, which was in good shape and running well. I didn’t see any issues with the system, and I also change the filter for the customer. I talked to the customer about surge protectors and they also asked about how long they can expect the system to last. I told him that the national average for system lifespan is 12 to 15 years but Systems can last longer than that. I gave an estimate to the customers for search protectors.
Today I had the pleasure of conducting maintenance on a 9 year old Carrier system. Upon arrival , homeowner stated that the system had been operating fine. I started by verifying system cleanliness. I found the blower assembly and ducts dirty and in need of cleaning. I then verified all amps temps and pressures and found the system operating well within manufacturer specifications manufacturers specifications. I discussed my findings with the homeowner and recommended blower assembly and duct cleaning. Homeowner respectfully declined. All conditions otherwise normal at time of departure.
Blower capacitor Condenser capacitor Hard start kit A dirty blower wheel can negatively affect the airflow in your HVAC unit, causing your heat exchanger to overheat and AC coils to freeze. It will also reduce the efficiency of your blower motor and your entire system.
Jake K. I arrived for an indoor system not blowing air. I spoke with the homeowner and found that the system is located in the hallway closet and is not working correctly. We inspected the system together and found that the LED on the control board is dim and the condenser will run but the indoor system will not blow air. I found the door switch to be not making a good connection and causing the system to not receive full power. Once I got the switch to make good connections we found the system to come on and run normally. I checked all electrical components and found the blower motor capacitor to be weak and leaking oil. We decided to replace the capacitor at this time and we discussed replacing the blower motor and that the cost of the capacitor will be deducted from the blower motor replacement if they decide to replace the blower motor within 30 days from today’s service.
Today I had the pleasure of conducting maintenance on an 4 year old Carrier system. Upon arrival , homeowner stated that the system had been operating fine and that she is aware that the ducts in the foundation are damaged and was exploring option on how to repair them whether she was going to drop the ceiling to reroute them over head or have the foundation damaged in order to get to the ducting. I recommended they contact Thunder Ducts to get more options. I replaced the filters and found the blower assembly dirty and in need of cleaning. I then verified all amps temps and pressures and found the system operating well within manufacture specifications. I recommended blower assembly cleaning but homeowner declined at this time but will likely have the blower addressed after the ducts have been repaired. All conditions otherwise normal at time of departure.