Isaac, was very knowledgeable, nice and polite!
Once very nice and considerate, knowledgeable and answered any and all questions that I had.
Above and beyond! Appreciate it so much!!!
He was great and ahead of schedule!
Issac was awesome. I have an old system that is struggling with the 100+ temps. Not a bad price for some Freon and an overall inspection. Found some messed up insulation and general diagnosis of a small leak due to needing a top off. Will get the system replaced but for now the repair will get us through the season. Will def do business with them for my replacement. Very professional company.
Very good experience and very friendly!
Very dependable, knowledgeable
The system needed to be cleaned. Jake checked everything out and you can tell he loves what he does. That’s the difference with this company. You can’t go wrong unless you’ve bought a Lennox. Then you’ll just need to buy a Carrier from Interstate.
Interstate was at my house in pretty quick time. Rod was able to diagnose and fix the problem fast.
Technician was listening to my concerns
Replacement of existing evaporator coil with a 4 ton carrier coil Warranty: 10 years
Ray F 8/8/2022. Arrived for a silver club member no cool call back and the customer met me at the front door. I introduced myself and she informed me that the ac Was blowing warm air so she shut it off. She informed me where the equipment was located and I turned the ac on at the thermostat. We inspected the air conditioner and found the compressor on, but no fan motor. The 40/5 run capacitor reading 0/0. Quoted pricing for a new run capacitor and she authorized the repair. Installed new capacitor and checked system operations. Refrigerant levels are normal. Contactor, wiring and disconnect are in good conditioner. Compressor and condenser fan motor amps are ok. We were just out on July 12th for a tune up, so no diagnostic fee is charged. System is cooling properly at this time. Thank you for your business.
Ray F 8/8/22 Arrived to a previous customer no cool service call and the customer met me at the front door. I introduced myself and asked what ac issues they were having. They informed me that the power had gone out recently and the air conditioner was blowing warm air, but it had started blowing cold again. We inspected the air conditioner outside and found the refrigerant levels normal. The coils are dirty. The contactor, wiring and disconnect are in good condition. Capacitor is within manufacturer specifications. Compressor and condenser fan motorcycle amps are normal. Cleaned the condenser coils with water. Inspected the furnace and evaporator. The emergency float switch is almost full of water. Quoted pricing for repairs to cut and clear pvc drain line. Customer is going to clean the condensate drain line himself. System is cooling at this time. Recommend routine preventative maintenance on the system. Thank you for your business.
Ray F 8/8/22 Arrived to a red club member ac tune up and the customer greeted me at the front door. I introduced myself and asked how their air conditioner has been working this season. She stated it has been working good and informed me where the equipment was located. I proceeded to inspect the system and found the refrigerant levels normal. The contactor, wiring and disconnect are in good condition. Compressor and condenser fan motor amps are ok. Run capacitor is within manufacturer recommendations. Entered the attic and replaced the 16x25x1 air filter. The ductwork is strapped and in good condition. Attic insulation is a little thin, but sufficient. Evaporator coil is rusted, but clean. Blower motor, wheel and housing are clean and the wheel is in alignment. Blower motor amps are ok. Wiring is in good condition. Return and supply at 70 and 50 degrees. System cooling at this time. Customer would like an estimate for new equipment. Office will contact for appointment
Blue shield club maintenance. Joe(JC) Ritchal. Performed full system evaluation and safety inspection. Checked refrigerant charge, subcool, compressor and fan motor amp draw’s, capacitor, blower motor and wheel, gas line, flue pipe and evaporator coil. System is operating correctly at this time.
Came out to call for a system not cooling properly again. We were out about 2 weeks ago for a similar issue. Couldn’t locate a major leak on the system. We ended up changing out the valve stems and adding refrigerant. Customer stated that the unit was freezing up. I checked the system over and found the unit low on refrigerant again. Did a complimentary leak search and found a leak in the bottom portion of the evaporator coil. Due to location of leak, the evaporator coil will need to be replaced. We will have to switch coil brands due to height restrictions with a replacement coil of the same brand. I was able to get a carrier coil ordered and we will be back out Monday to install it. Customer will have trim and wall cut out to remove the coil.
Tstat blank. Evaluated system and found furnace control board to be bad. Have 24V to the board but not going to tstat on the red wire. With homeowner approval I drove to parts house and picked up replacement control board and installed in furnace. System is operating normally
Came out to call for a customer concern that the unit isn’t keeping up like it’s supposed to. When I checked the system over I found the thermostat set for 72 and the temperature in the home registering 72. Checked system amps, temperatures and pressures on outside system. Unit was running properly and had correct charge. System was operating at a 13 degree subcooling. Let customer know that the unit is running properly. System was a flip and the attic could use more ventilation and insulation. If customer feels like she is still having issues, I told her to contact us about doing an air balancing.
I arrived for a blue club membership summer tune up. I inspected the system and replaced the filter. I cleaned the condenser and checked all amps and refrigerant charge. I found the system to be running properly. We discussed how to help increase the efficiency of her home. We discussed the insulation in the attic and adding a air purification device to clean the air. They are not quite ready for anything at this time. Our bids are good for 30 days. If you have any questions please contact us and we will do our best to help you in anyway possible way we can.
Jesse 8/4/22 arrived at job met with customer found of on float switch found a kink in water hose that the customer used because his floor drain is clogged unkinked it watched water leave drain pan unit came on also found dirty filters customer took them out customer will buy and replaced himself that is why unit was frozen checked charge of Freon it is good customer will pay bill over phone
Ray F 8/3/22 Arrived to a previous customer no cool service call and the customer met me at the garage. I introduced myself and he showed me the pvc drain line in the garage is leaking water. I entered the attic and found the emergency drain pan to be full of water and the primary condensate drain line is clogged. Evaporator coil is in poor condition, very rusted. Quoted customer pricing to repair and he authorized. I cut and cleared the primary drain line with nitrogen. Cleaned all water from the emergency drain pan. Coupled drain line back together and checked system operations. Compressor and condenser fan motor amps ok. Refrigerant levels are normal. Contactor, capacitor, wiring and disconnect in good condition. Condenser coils have been cleaned by the customer and he recently replaced the air filters. Return and supply at 74 and 54 degrees. System cooling properly at this time. Recommend routine preventative maintenance on the system. Thank you for your business.
03AUG2022 Jason B Arrived for no cool. Spoke with Tenant about the issue, came home from work and I thought the heater was on it was so hot. Inspected AC found run capacitor out. Replaced capacitor to verify nothing else was wrong. Cycled system. Checked amps and pressures. System is cooling properly at this time.
03AUG2022 Jason B Arrived for no cool. Spoke with management about the issue. Float switch is tripped, I just dumped it out to get it running. Drains clogged, cut pvc blow out drains in both directions. Reconnect pvc and test drain with 1/2 gal water. Cycled system into cooling. Drains clear and system is draining.
Blue shield summer service. Replaced filter, blower motor is an ECM motor, run capacitor is not required, motor and wheel are clean, indoor coil is clean, condensate drain line is clear. Washed condenser coil, compressor side of dual run capacitor tested bad, rated at 45uf, actual was 11.8uf, homeowner wants to wait to replace capacitor. Contactor points are good. Checked operation, all amps and pressures are good. Required subcooling is 8 degrees, actual subcooling was 7.7 degrees. System is operating normally
Jason B Arrived for call back no cool, spoke with Hanna about the systems performance. It’s just not cooling, we got on the ladder and the airs moving but it’s just not cold. Checked stat for call for cool. Pulled return grills checked air temp. Moved to pack unit. Found compressors overheating. Checked all amps and found condenser fan motor above compressor A failed. Went ahead and replaced it with a universal to get the gym cooling for trainers. Will call Carrier tomorrow morning for availability. 03AUG2022 Jason B cannot reach owner left VMS