I appreciate the fast service from the technicians and also their excellent diagnostic skills!
Isaac was fantastic and friendly from start to finish. Price was a littler higher than I’d have liked but I don’t even know if it was fair or not. At the end of the day I have cold air!
He was a very appreciated and very refreshing person to deal with. After a few days of horrid dealings with A/C companies. He really set the bar very high, all around great from personality to professionalism. Has my sincere thanks and a very happy job well done.
It was Jake from Interstate and he was real nice and professional
Excellent service! We were kept updated on the arrival time, he knew what he was doing, answered all of our questions, fixed the issue, gave us some advice for the future and was super courteous the entire time! Thanks a ton!
I understand cooling operations better now. Topped off coolant. It was better now than later.
Technician came, took care of business and left. No issues found. Did say plenum was a bit high. Suggested lowering top about 18 inches. Will consider when cool weather comes.
I came out for a not cooling well. I checked the system over and cycled the ac. The head pressure was 40 degrees over ambient and the SH was high. With approval. I washed the condenser coil, which was plugged with dirt. I cycled the system again and the head pressure dropped 20 degrees. I added 1lb of r22 and set the SH to 22 and it was calling for 24. The system is getting older. Iâ€™d recommend saving for a new one. All working at this time.
I came out for a no cool. They had some power surges and power go out. The power was fully restored this afternoon. I checked the system over. The unit had proper power and the fuses were good. I cycled the ac and checked all operations. All came on and cycled properly.
Canceled call before I arrived.
I came out in may to check the system over. The original compressor had shorted to ground. The lineset was too small for the system. Which was most likely the reason for the initial failure. The original compressor most likely had a refrigerant burnout as well, because when we came out yesterday to run a new lineset, which the warranty company wouldnâ€™t cover, There was black and burnt smelling refrigerant that came out of the old lines. The shorted compressor was replaced by the home warranty company and quit a week later. The improper sized lines could have caused the 2nd failure. Or if the old refrigerant lines, condenser coil and evaporator coil werenâ€™t properly flushed and had burnt out refrigerant, that definitely would have caused the 2nd compressor to fail. We installed and pressure checked a properly sized lineset. When the AC or compressor is replaced the condenser coil, lineset, and evaporator coil will need an RX11 flush and Acid remover added.
I came out for a blue plan ac maintenance. I washed the condenser coil and changed the filter. I checked the blower, drain, evap coil, capacitors, contactor, start kit and all wiring. I cycled the ac and checked all temps, amps and charge. All working at this time. The system is getting old and is in poor condition. I recommend replacing the system soon.
I arrived for a non member no cool call. I first spoke with the homeowner and found he main issue is that the system runs but cools better at night. I first inspected the system located in the attic and found the evaporator coil to be clean but rusted. I also found the filter to be new and in good condition. I found the DT to be at 8 deg. I inspected the condenser and found all electrical components to be in working condition. I checked the systems refrigerant charge and found the superheat to be running at 32 deg and the system calls for 10 deg. I made this aware to the homeowner and suggested to preform a leak searching at this time. We decided to just add refegerant and get the system cooling per manufacture specifications at this time. I added 1 LbS 14 OZ of R22 to the system and set the superheat within the - / + 2 deg of the systems 10 deg superheat specifications. I rechecked the systems DT and found it to be running at 14 deg. Overall this system is running to the best of its a
Came out to call. Customer said system wasnâ€™t cooling properly. Everything was coming on, but it was warm inside the home. Customer already changed the filter and cleaned the system properly. I checked the AC over and found the capacitor out of tolerance. Discussed with customer about repair needed, and they approved. I changed out the capacitor and cycled system on to check charge and amps. System is cooling properly.
Came out to call. Customer said outside ac wasnâ€™t cooling properly. I checked system over and found the fan motor running, but compressor not kicking in. I checked capacitor and found it depleted. I discussed with customer about repair needed, pricing, and also the recommendation of replacing the contactor. Customer just wanted to replace the capacitor. I changed the capacitor out and checked amp draws and charge on system. AC is now cooling properly.
Arrived to no cool service call and performed system evaluation. System is getting older condenser 20years old and furnace is 40. Found bad capacitor. Spoke to customer. Customer wanted to get system running for now. Installed capacitor. Compressor amp draw is elevated. Refrigerant in range. System is cooling at this time. Spoke replacement options with customer. Customer is going to consider them and will call back if ready to move forward. If customer chooses to install new system I will apply todayâ€™s balance towards new unit if installed within 30days. Customer chose to move forward will install Friday the 17th.
Came out to call. System isnâ€™t cooling properly. Refrigerant lines were freezing up. Customer said he had a friend that does heat and air walk him through a few things and they came to a few conclusions. Said the blower motor capacitor could be bad or the motor is too. I checked system over and found the capacitor to be within range, but the blower assembly heavily caked with debri and the motor over heating, leaking oil, and had a burning smell. I discussed with customer about repair vs replace. Customer is planning on moving soon and wants to just repair the system. Cleaned blower wheel. I installed a new 3/4 hp motor with a 20 mfd capacitor. Reinstalled blower assembly and cycled on unit. System is now cooling properly.
I came back out for a not cooling well. She said yesterday afternoon it got really hot in the house. She changed the batteries in her thermostat last night as well. I cycled the ac and checked everything over. Everything is working properly and the charge is right where itâ€™s supposed to be. I suspect the batteries were the issue. Iâ€™m going to leave the ticket open and call back in the afternoon to make sure the system is still cooling properly.
Arrived to no cool service call and performed system evaluation. Found bad fuse at condenser. Replaced fuse. Started unit. Run load amps on this unit is 25. System is running at 39 and periodically climbing to 41 and fluctuated between those 2 numbers. System is wearing out and needs replacement. System will blow fuses again in near future. Do to age and condition of system I suggest complete system replacement. Customer will talk with building owner before making any replacement decisions. System is cooling at this time but could fail at anytime. The balance collected today will be applied towards new system if customer has replacement performed by us. System is cooling as well as can at this time.
Came out to call. Customer said system wasnâ€™t cooling properly and the outside unit wasnâ€™t coming on at all. I checked system over and found the system had gone off on high pressure. System was in need of a thorough cleaning. I reset the high pressure switch and the fan motor wasnâ€™t spinning. I checked the capacitor and found the fan side of capacitor reading .7/5. Discussed with customer about repair needed and maintenance. I replaced the capacitor and washed the condenser coil thoroughly for customer. Recommended maintenance on system. Customer will wait for now. System is cooling properly.
Came out to call. Customer said that the system wasnâ€™t coming on correctly and that it kept shutting off after it ran for a few minutes. I checked AC system over and found it tripped on high limit. I reset limit and checked components of condenser. Compressor kicked on but the fan motor isnâ€™t working. I checked the capacitor and it was fine. The motor has gone out and needs to be replaced. Due to it being a 1/12 hp motor, my universal motor wonâ€™t work with this system. I let customer now I would have to order the motor in the morning. Came back out to install new 1/12 hp motor and new capacitor. Took out old motor and installed new fan motor in place. Used existing fan blade and secured it to shaft. Tightened bolts down to secure motor. Installed new capacitor. Cycled system on and checked amps, temperatures and pressures of condenser. System is cooling properly.
I arrived for a non member no cool call. I inspected the system and found the drain line to be stopped up causing the overflowing switch to turn the system off. With the homeowners approval I removed the Ptrap on the positive pressures drain line and installed a straight drain. I blew out the drain line with nitrogen both ways into and out of the evaporator coil. Once the system was drained out and the unit cycling on I checked the blower motor and condenser operation and found no major issues at this time. I did find the contactor to start to blacken and pit and recommended to have this component replaced as a preventative repair at this time. We decided to let the system run for the summer.