Brandon was awesome. Very friendly, kind and helpful. Resolved our heating issue, got us up and running quickly!
Issac James has always been very professional and an awesome technician.
Isaac was polite and efficient
Thanks for all the helpful tips.
Brandon was great! Arrived earlier than expected and answered all our questions.
Jake was polite, efficient and respectful.
Our system died and the repairman Brandon was very experience and was able to help us with a new system. He listened to what we wanted and took care of everything. Also he lent us a portable heat pump and smaller heater so our house was very comfortable til the new system was in.
Performed preventative maintenance on heat pump system with gas emergency heat. I started with the gas furnace. Replaced customer supplied media filter. Inspected the blower assembly, motor, capacitor, electrical components, burners, flame sensor, ignitor, gas valve, inducer motor and overall condition of equipment. Cleaned flame sensor and brushed dust off the burners and components. Checked amps, temperature rise and gas pressure of furnace. Adjusted gas pressure to unit requirements. Checked over heat pump system. Inspected control board, contactor, capacitor and condition of the other components. Cycled system on and checked amps, temperatures and pressures. Heat pump is getting older and is operating off of R-22, but still operating properly within manufactured specifications.
Non club customer tune up special on 2019 Carrier Gas furnace that we installed. Checked and anchored fresh air tube that was loose. Checked flue and removed debris from inducer trap base. Checked blower and burners. Cleaned flame sensor. Changed filters. Cycled system on and checked gas pressure, replacing caps. Checked heat rise and delta t. Checked electrical components. System is operating within manufacturer specs at this time. Talked about our blue shield plans and the benefits they have and customer not interested at this time.
2-22-2021 duct cleaning inspection, building has 3 split systems and has had some add on work done. Some vents are commercial and some are residential. Inspected blower motors and evaporator coils, and Armstrong Air unit could use a cleaning, Carrier units are doing well at this point. Ducts are due for a cleaning after inspection, will have to use a combination of negative pressure and contact cleaning equipment to clean properly. Noted that commercial smoke detectors are situated at the base of the returns, so will only be able to clean that far which is 95% of the duct run. Left estimate to do cleaning in ducts and clean Armstrong air coil and blower in place. Returned 2-26-2021 for dental office duct cleaning project. Layed drop sheets carefully over any and all surfaces that might be contaminated by cleaning. Removed all accessible return and supply grills and vents and cleaned with spinning brush and disinfectant wipes. Used negative pressure machine to clean commercial ductwork
Customer purchased 10 Extended Labor Warranty for equipment.
I arrived for a no heat non member call. I first spoke with the homeowner and found that the furnace is not running. I inspect the system and found the plug to be broken and the pig tale to be completely corroded. I also found the capacitor on the blower motor to be completely depleted. I also found the control board to have been burnt and not cycling the system on in correct order. I recommend to replace the furnace bs making multiple repairs on the furnace. I bid to replace a furnace only. This bid is good for 30 days.
10yr part 1yr labor. Return cfm is 780 needs 1200
Blue shield fall service in 2011 Lennox 90% gas furnace. Spoke with customer about filters, thermostat controls and how system has kepnhome warm especially during recent snow storm. Everything has been working well for them. Checked inducer, hoses burners and flame sensor. Cleaned flame sensor. Checked blower, and blower capacitor. Capacitor is reading low at 3.2/5 mfd. checked return ductwork and heat exchangers from below. Cycled system on and checked gas pressure, adjusting to 3.5 w.c, replaced gas caps. Checked amps and electrical. Blower starting amps reading high likely due to strain from weakened capacitor. Blower running amps look to be in range at this time. Checked heat rise and delta t. Other than weakened capacitor and blower starting amps, system is running within manufacturer specs at this time. Left 2-14 x 30 and 1 14x14 filter included with blue shield plan with customer. Customer wants to wait till next summer service to have blower capacitor replaced. Also wants to l
Replace bad hot surface igniter. 1yr part and labor warranty.
I arrived for a no heat non member call. I first spoke with the tenants and found that one thermostat controls heat and the other controls the ac. The system is located on the roof top and the building has a 2-3â€™ stem wall. There is ice building on the stem wall and the building is flat on the front and sides. There is no safe place to properly set up a ladder due to the weatherâ€™s and building set up at this time. We are to come back when we have a break in the weather or have a extra service technicians to help set up a ladder and that is if only both technicians feel safe in doing so. I arrived to inspect a package unit located on the roof top. I found the blower relay to have been burnt and the heater relay to have been burnt. I replaced both relays and cycling the system on. I also found the blower motor to be leaking oil and running high amps. I also found just above every wire in the system to start to corroded. This causes the system to not supply power to all components a
300ft iced over impassable driveway
Found bad warranty heat kit gave customer the price got approval then got stuck customer helped me get in stuck and decided to wait on repair the system is not operational at this time.
Arrived to find thermostat unresponsive buttons/screen stuck tried to reset thermostat that did not work with approval replaced thermostat set up thermostat settings checked filters tenant changes them regularly ðŸ˜ðŸ˜. Ran system through a cycle the system is operating correctly at this time
Arrived and found filter plugged took filter out and reset system system fired watched run twenty min the filter was the issue customer said she would get the filter system operating correctly at this time
I arrived for a silver member no heat call. I first spoke with the homeowner and found that the system started running about 4am. I then inspected the system and found the that the furnace is a 90% fuse and that both secondary drains were frozen. I removed the drain from the induced draft motor and ran hot water through the drain to clear it. I also poured hot water into the main drain to clear the drain line. I emptied a gallon of hot water into the drain and for no issues with the drain clogging up at this time. I suggest to let us come back and install heat tape on the drain line once we get some heat tape back in stock. This system is running at his time. I made the home aware that they need to keep a eye on the systems to check if itâ€™s starting to freeze up.
Came out to call for a furnace not heating properly. Customer stated that it stopped working last night and hasnâ€™t really been working since. I checked the system over and found the heat drain on horizontal 90% furnace partially frozen. I sucked the standing water out of the line to get the system running but it only worked for 5-7 minutes. Unfortunately due to the weather, the line has frozen up, and I have no capability of unthawing the line at this time. Customer is going to buy some heating wrap to wrap the pipe to get it to thaw out.