9320 S. Pole Rd
Oklahoma City, OK 73160
(405) 794-8900

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Local Reviews
for newcastle, ok

Rated 5.0 out of 5 stars based on 3 customer reviews

Good

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service highly recommend

Good service highly recommend fast service

  • Overall Experience
  • Quality
  • Price
  • Convenience

First class service

This is a top shelf Heat & Air company that I’ve used for several years. They are always there at designated time and the technicians are very knowledgeable and professional. You can’t go wrong with these guys.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for newcastle, ok

ISAAC J.

ISAAC J. Job Checkin

Came out to call for a system not cooling and the thermostat was blank. Customer stated that he put new batteries in the thermostat and the thermostat was no longer blank but the system still wasn’t working. Customer was concerned that we may have done something since we were out to do the maintenance a week or so ago. I checked system over and found unit to have proper power but the door switch to be faulty and the wires were burned. Asked customer about any possible power surges since we’ve been out and they said they might have had one. I told customer I could replace the switch, and just bypass it for now. Customer had me bypass the switch. I’ll look into getting a replacement in the mean time and schedule a time to come back out.


Joseph K.

Joseph K. Job Checkin

I arrived for a silver member fall tune up. I spoke with the homeowner and found that the ac system is running well. I then replaced the filters that the homeowner provided and inspected the duct and furnace. I found the furnace to be running properly and the evaporator coil to be clean. I found no issues with the system at this time.


ISAAC J.

ISAAC J. Job Checkin

Came out to call for a system not cooling properly. We were out in June to find a leak. I was able to locate one and repair a small leak by the inlet on the suction line of the evaporator coil. Customer stated that it was working fine up until this week. I checked system and found it low on refrigerant again. Did another leak search and found another leak. It is located at the bottom right corner of the evaporator coil where it is severely rusted. This is a place that is non repairable. I made homeowner aware of the condition of the coil last time I was out, and the evaporator coil only had the 5 year standard warranty on it, and it was installed in 2015. Gave customer pricing of replacement of evaporator coil. Customer wanted to charge system for now and plane for replacement at a later date. Added 2lbs of 410a to system to get proper subcooling of 9.


Jason B.

Jason B. Job Checkin

24JUN2021 Jason B Arrived for spring tune up. Spoke with homeowner about systems performance. Cycled system on at the thermostat. Inspected coil, blower cabinet, motor, float switch and all electrical components. Verified pressures, capacitor, contactors, hard start, fan and compressor amps. Washed condenser coil and cycled system back on. System is running properly at this time.


ISAAC J.

ISAAC J. Job Checkin

Came out to call for a system not cooling properly. Customer stated they had a company out a few weeks ago and they added refrigerant to the system. Now the system is doing the same thing. Customer was told something about the coil. Wanted a second opinion on what it was. I checked system over and found it frozen over. Told customer I would have to come back later today, and that they need to leave it off till I come back. I turned the blower fan on to circulate the air for now. Came back out to call to check system. Found the AC low on refrigerant again. Customer wanted me to do a leak search to find a possible leak. Performed leak search and found a pinhole leak in the evaporator coil. Let customer know what I found. Customer wanted me to look up the warranty information tomorrow on the coil and see if it may still be under warranty so they can replace it in the near future. I added 2lbs of 410a to system to get proper charge on system. AC is now cooling properly.


ISAAC J.

ISAAC J. Job Checkin

Performed preventative maintenance on AC system for customer. Customer changed filters recently and will change them again soon. I inspected the blower assembly, motor, electrical components, evaporator coil, drain and overall condition of equipment in attic. Cleaned condenser coil thoroughly. Inspected the capacitor, contactor, hard start kit, compressor, and fan motor. Fan motor shaft has a little give in it, but still operating, made homeowner aware that it may be starting to go out. Existing hard start kit was also falling apart and needed to be replaced. Brought it up to the customer and recommended replacement as the existing one is no longer operating. Customer approved replacement. I replaced the hard start kit in AC, then checked amps, temperatures and pressures of condenser. System is cooling properly within manufactured specifications at this time.


Joseph K.

Joseph K. Job Checkin

I arrived to bid 3 bays for new duct work and connecting them to the package units. Every room will have 8 supply drops and will have 1 local return. They will set there own package units we will run the duct from the package unit to the grills. The grills will be the round style grill. If you support the material we will charge time and material needed to complete the job for a team of 3 installers to complete the job on all 3 bays. There will be no parts warranty. There will only be a craftsman ship warranty of 1 year.


ISAAC J.

ISAAC J. Job Checkin

Gave Customer estimates for replacing condenser coils, or replacing AC unit and evaporator coil for all 3 systems. Which includes estimates for two 3 ton units that supply downstairs and one 1 1/2 ton system that supplies upstairs.


ISAAC J.

ISAAC J. Job Checkin

Came out to call to give an estimate on condenser, but customer also wanted to know about combing out the condenser coil that was damaged by hail. Due to age and condition of coil, combing the fins is only causing more damage on most of the coil. Fins will tear if the coil is combed completely, and in some cases the damage can’t be combed out. Will get pricing and availability of condenser coil. Due to age, exact coil may not be available. I was able to find a replacement coil for the AC system. I have included 2 estimates in this estimate. One to replace the existing coil and one to replace the AC and coil


ISAAC J.

ISAAC J. Job Checkin

Came out to call for a furnace not heating properly. Customer stated that the system wasn’t heating and blowing cool air. I checked system over and found that the furnace is a 90% furnace and that the condensation line for the furnace was frozen solid. I recommended customer putting a space heater in the attic to help it thaw. I ran a temporary drain line to get the system going for now. We will need to come back next week sometime to reattach the drain. I also suggested heat wrap on the condensation line to keep it from freezing. Came back out to put the heating condensation drain back together. Drain has thawed out and is able to be used again. I reattached drain to furnace and cycled heater on. Furnace is draining properly. I wrapped pipe back with insulation. I still suggested heat wrap to keep this from happening in the future.


Kianoosh M.

Kianoosh M. Job Checkin

Inspect home with two stories and two systems for duck cleaning, air mediation from nicotine smoke, and any other air quality issues. Customer also interested in talking about thermostat replacement. Looked over both systems, ductwork, ductwork composition and air quality options. The major issue with the downstairs system is that the old mylar return that has deteriorated to the point of letting in attic air. Recommend replacing ductwork, this involves moving the flu pipe for the furnace and the hot water tank in the garage and building a custom Plenum to attach to. Also talked about blowing in the attic insulation and remediating home with hydroxyl treatment for three days. Customer will look into thermostat options at a future date. is interested in Honeywell and nest programmable products. Customer will also look into having air ducts cleaned at a future date.


Brandon N.

Brandon N. Job Checkin

Performed blue shield protection plan air conditioner maintenance. Changed filters. Cleaned condenser. Test capacitor and motor amp draw. Compressor amp draw in range. Refrigerant levels are in range. System is cooling at this time.


Kianoosh M.

Kianoosh M. Job Checkin

Silver club Heating tune up on 2013 Carrier 80% furnace. Asked customer about hot and cold spots, how temperatures are keeping up and if they had turned on the furnace yet this season. Inspect Filters and they need to be changed in October. Home is heating and cooling well and furnace has not been turned on yet. Opened up furnace access panels and cleaned flame sensor. Cycled system on heat mode for a system precheck. Cycled system off and tested blower capacitor. Removed blower and checked wheel and heat exchanger. Checked flue. Checked evaporator coil and supply ductwork. Checked return ductwork and it could use a cleaning. Cycled system on and checked hot surface igniter, blower amps and inducer amps. Blower wheel is in range but running a little high at 10.4 amps, The returns are slightly undersized for the system and the filters are 2/3 used, so this may be why. Tested gas pressure and reset gas plug. Checked temperature rise and indoor delta t. System is heating properly!at this


ISAAC J.

ISAAC J. Job Checkin

Came out to call. Customer stated AC wasn’t cooling properly. I checked system over and found the capacitor had gone out. I discussed with customer customer repair needed and pricing. Capacitor is under warranty, but labor isn’t. I replaced the capacitor and cycled system on. I found the AC to be low on refrigerant. System is running at a 4 degree subcooling and it needs to be ten. I added 1.6lbs of 410a to get proper subcooling. System is cooling properly at this time. I recommended customer replace coil in attic seeing there could be a possible leak in it.


Joseph K.

Joseph K. Job Checkin

Serviced a carrier furnace for winter operation.