Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
This is a top shelf Heat & Air company that I’ve used for several years. They are always there at designated time and the technicians are very knowledgeable and professional. You can’t go wrong with these guys.
Overall Experience
Quality
Price
Convenience
I arrived for a previous customer buying a new home. I inspected the system and found the indoor air handler to be 16 years old. I found the outdoor system to be 10 years old. I first cycled the system on in emergency heating and found the blower motor to be pulling 2.8 amps and it is not raited to run more than 3.3 amps per manufacture specifications. The blower wheel is dirty and I recommend to have it cleaned. The system is being double filtered and should only use one set of filters at the filter grill on the ceiling or one at the air handler in the closet but not both at the same time. The filter sixes are 14X24X1 =2 and 20X20X1 =1. The blower motor capacitor has been replaced and is reading 9.9MFD out of 10MFD. The range it is aloud to work in is 9.4MFD and 10.6MFD. I then checked all 3 heat strips and found the first heat strips to be running at 24.0 amps. The 2nd to be running at 23.4 amps and the 3rd to be running at 20.1 amps. The heat strips are not recommended to run more t
Estimate for recommended replacement of furnace. 4 Ton Carrier Furnace 70,000 BTU 80% AFUE Warranties: 10 year parts 20 year heat exchanger 1 year labor
Came out to call for a second opinion on customers system. They had another company out to check the unit and made a repair, and the unit worked for a little bit then failed again. After checking system over I found a failed gas valve. I picked up gas valve and came back to install it. After installation of gas valve system started to fault at the control board. Control board is intermittently failing as well. Discussed with customer about repair and also replacement options. Customer wanted to replace the unit.
Performed preventative maintenance on furnace. Customer changed filters in home recently. I inspected the ductwork, blower assembly, motor, capacitor, electrical components, heat exchanger, evaporator coil and overall condition of equipment in attic. Cleaned flame sensor and burner compartment. Checked thermostat operation, wiring, amps, temperatures and gas pressure of furnace. Furnace is heating properly within manufactured specifications at this time. No issues were found with system operation.
Came out for a second opinion of hooking up lines to a mini split system and starting it up. Customer had done most of the installation himself, but needed someone to hook up the lines to the condenser, pull vacuum and start up system for him. All the electrical and drains were already done. Customer already had another company quote him, but wanted a second opinion. Gave customer estimate and discussed a fair price for the work needed. Customer had me do the work while I’m here. Connected pre-ran refrigerant lines to the condenser unit. Then nitrogen tested lineset to check for leaks, and pulled vacuum. Started unit up to make sure system was operational. Unit is cooling properly. Seeing we did not install the systems ourselves, there is no warranty on the unit itself through Interstate. The only warranty is a one year craftsmanship warranty on the connections I made. Thank you for choosing Interstate Heat and Air!
Replacement of a 3 ton to a 3.5 ton system
Performed preventative maintenance on AC system. Inspected filter, blower assembly, motor, electrical components, evaporator coil, drain, ductwork and overall condition of equipment in attic. System is only 2 years old and very clean. I checked the capacitor, contactor, compressor, fan motor, amps, temperatures and pressures of condenser. System is cooling properly within manufactured specifications at this time. I went ahead and washed the condenser coil.
Duct cleaning inspection for home that homeowner recently purchased and is renovating. Previous residents had smoked in home so homeowner wanted to get nicotine out as best as possible. Inspected ductwork, furnace, blower and thermostat. Spoke with customer and let them know that duct cleanings by themselves rarely completely get rid of nicotine smell. Customer is also going to paint walls with kills paint. I also left and estimate and recommendation to circulate airflow with an ozone generator to remediate the nicotine residue. Today, customer wants to have system tuned up, blower cleaned and ducts cleaned. Duct cleaned 12 supplies and 2 returns with 2-5 passes each. Cleaned and wiped return grills. Customer is replacing supply vents. Sprayed in hospital grade disinfectant spray. Removed blower and cleaned as best as possible from nicotine residue. Replaced blower. Cleaned drain lines out with compressed nitrogen. Washed condenser thoroughly. Checked capacitors, contactor, compressor
Silver club ac tune up on 2013 Carrier 5 ton split system. Spoke with customer and changed customer supplied filters. Washed condenser outside thoroughly and between coils. Checked fan, compressor, capacitor, contactor, hard start. Fan was reading weak amps and capacitor was reading weak on fan side. Inspected furnace, evaporator coil, drain and furnace capacitor. Evap coil is dirty, drain is clear and furnace capacitor is working well. Went over recommendations with customer and we will change the dual capacitor under warranty today. Compressor 11.4/26.4 amps Fan 1.1/1.2 running amps Fan after capacitor change .81/1.2 running amps. System running within manufacturer specs at this time. Added recommendations are cleaning the evaporator coil in place, adding surge protectors and adding a drain pan treatment.
This is an estimate for installation of hard pipe ductwork and grill cut ins for a commercial property on a 4 ton package unit. I will include a layout drawing of what it would look like. If anything needs to be changed or have questions, please let me know.
Estimate for running hvac hard pipe for a 4 ton system in a 1,200 sqft open concept commercial property Cutting in 5 supplies and running necessary duct work needed to cover all areas. Thermostat will need to be ran and placed where customer would like it. We will need to cut through dry wall and place a grill in a drop in ceiling in the bathroom. Ductwork that is ran will be hung from the rafters.
Came out to call for a no heat. System had a loose wire from when I was out last. Cycled heat on and it all checked out.
Came out to call for a system not cooling and the thermostat was blank. Customer stated that he put new batteries in the thermostat and the thermostat was no longer blank but the system still wasn’t working. Customer was concerned that we may have done something since we were out to do the maintenance a week or so ago. I checked system over and found unit to have proper power but the door switch to be faulty and the wires were burned. Asked customer about any possible power surges since we’ve been out and they said they might have had one. I told customer I could replace the switch, and just bypass it for now. Customer had me bypass the switch. I’ll look into getting a replacement in the mean time and schedule a time to come back out.
I arrived for a silver member fall tune up. I spoke with the homeowner and found that the ac system is running well. I then replaced the filters that the homeowner provided and inspected the duct and furnace. I found the furnace to be running properly and the evaporator coil to be clean. I found no issues with the system at this time.
Came out to call for a system not cooling properly. We were out in June to find a leak. I was able to locate one and repair a small leak by the inlet on the suction line of the evaporator coil. Customer stated that it was working fine up until this week. I checked system and found it low on refrigerant again. Did another leak search and found another leak. It is located at the bottom right corner of the evaporator coil where it is severely rusted. This is a place that is non repairable. I made homeowner aware of the condition of the coil last time I was out, and the evaporator coil only had the 5 year standard warranty on it, and it was installed in 2015. Gave customer pricing of replacement of evaporator coil. Customer wanted to charge system for now and plane for replacement at a later date. Added 2lbs of 410a to system to get proper subcooling of 9.