Technician showed up within 15 minutes of first contact with a smile on his face ready to get the job done. He noticed we were a young couple who might not know much about furnaces so he took his time and walked us through his troubleshooting and repair process and made sure we knew how to do proper schedule maintenance for our unit so we would not have to call them back out for a re-repair! Thank you for a great experience we will be recommending to all friends!
Overall Experience
Quality
Price
Convenience
Koda and his partner were on time, very professional and explained every detail of the job! They went above and beyond, exceptional service! Not only will I be having Krane back soon for more work, I will be highly recommending them throughout the community!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Daryl came short notice within around an hour after I called with an emergency on a weekend near closing time .He called me ahead of time and even tried to troubleshoot the problem on the phone for me before he came. He was very professional ,kind, and helpful. I would absolutely recommend him anytime! he is great at what he does! Please give him a raise, because he would not except a tip from me!!!
Overall Experience
Quality
Price
Convenience
Top notch quality, they did an awesome job.
Overall Experience
Quality
Price
Convenience
Daryl was on time, professional, honest and did the job in a matter of minutes. He knows his stuff. A relief after another company tried to overcharge me and sell me parts that were not needed.
Overall Experience
Quality
Price
Convenience
I called and was able get an appointment within a few hours. Tech was able to fix the problem in a short time.
Overall Experience
Quality
Price
Convenience
Krane was the 3rd company we met with out if 6. From all the consultation meetings, the one with Jeff was our favorite because we felt his sincerity and respect for our need. It turned out that their offer was not the best deal. We called Jeff back and he sure did what he can to match the lowest bidder. Closed the deal and 2 days later, our new furnace and air conditioner were installed. The installers called at the time range promised and arrived as expected. Adam, Kevin and Austin were very friendly, respectful, professional, and very knowledgable of the whole process. After installation, Adam gave us a run through of the equipment installed, changing the furnace filter and humidifier pad, venting, drainage, thermostat, etc. Our Nest thermostat wouldn't work after they relocated it and came to the conclusion that it was broken. Their Nest technician came on the phone explaining what may have happened and gave the best suggestion. They cleaned up after working and left us with the "smell of success." (We asked them if the smoke and smell coming out of the vents were normal.) We highly recommend Krane to anyone who is in the market for a new HVAC system.
Overall Experience
Quality
Price
Convenience
Adam and Austin gave us great service and were quick and efficient!!
Overall Experience
Quality
Price
Convenience
Krane Heating provided me with quick efficient service. I would highly recommend them to any one needing service.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Installed 70,000 BTU 80% efficient Bryant furnace
Installed a 96% efficient Bryant furnace
Installed a 1.5 Ton Payne air conditioner
Installed a Bryant 96% efficient furnace
Install de Bryant 96% efficient furnace
