My Ohl FIjitsu AC/Heating system stopped working after many years and wonderful yearly maintenance checks. My husband recently passed away and, there is NO way with everything else, can I be hot or freezing. With that said, after a service call, I need a new system. I was not happy with the price of the system, however, Erica made this problem so much better. She sure knows her stuff and, is so personable. She gets 100 stars from me.