Jon was very efficient. Able to locate the issue & resolve it. Answered all my questions, was very polite & treated me with respect. I was not happy that it took 2 phone calls & 1-1/2 hours to get a call back to schedule my service.
Overall Experience
Quality
Price
Convenience
The service was excellent. The price for the materials was excessively and obscenely high.
Overall Experience
Quality
Price
Convenience
The plumbing checklist inspection was very thorough.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Mike did a very thorough, complete service. He was also very pleasant & answered all my questions.
Response from Summers Quality Services:
Thank you for the wonderful review and for taking the time to share your feedback.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Both installers were exceptionally polite, hard working and upfront about the progress of the installation and timeframe. They were flexible in that they installed my air conditioner before my heater, so that I could have air conditioning that evening. John frequently showed me what he was doing and repeatedly made sure he answered any questions I had. They cleaned up all their debris. John made sure the WiFi app for my thermostat was set up and working. I felt very comfortable while they were working in my home.
Overall Experience
Quality
Price
Convenience
Service tech came on time and did what he was supposed to do without any problems
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Water heater tank has been drained and flushed. Plumbing inspection has been completed.
Replaced air handler and condenser
Gas furnace maintenance. Trane
