Mr. Nick created a loyal, satisfied customer! I was pleased with the first-class quality of service, from the estimate and explanations of the issues and recommendations to the spotless condition he left the areas where he had worked. Mr. Nick was very knowledgeable of his work, professional, courteous, and checked my satisfaction on each job as he progressed. Not settling for less than the matching parts needed, he went out and bought the exact ones he needed to complete the job. Your company recognizes the importance of intangible factors such as quality, promptness and customer satisfaction do matter!