This is the second year Alex did my inspection, he's efficient and does a great job. Did not rate cost because I'm not sure what that is.
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It is happening over and over again. I hire and trust the company to schedule a time before my permit. for my next service has expired. But I always end up having to be the one to call after I get a notice from the fire department telling me I am in violation. I am writing this because you sent me an email asking me my opinion.
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Jason working with United Fire displayed a five star professional efficiency of knowledge and customer service. All issues were resolved timely.
Response from United Fire:
We are so glad to hear about your satisfaction with Jason's services! At United Fire we are only as great as our thoroughly trained technicians who dedicate themselves to this craft. We greatly appreciate your feedback!
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When I called and asked for ED (which is the only person I knew there), and he wasn't available which is most of the time, nobody would ask if there was something they could help me with, it was like "just leave a message", and I don't think I ever got a call back. I had to probe and push to get my service scheduled, all because I didn't know exactly who to ask for. Once I did push though, she was helpful, and got me scheduled right away. Andy, my serviceman, did a FANTASTIC job, and we will hopefully work with your company again.
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Response from United Fire:
It was a pleasure to help maintain your fire security!
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Portable Extinguishers and Industrial/Dry Chemical Suppression Priority Inspection
Portable Extinguishers and Kitchen Suppression Service Call
