Great service. They know plumbing and Matt was great.
The service was great. He got the job done within an hour!!!!
Aris was diligent, knowledgeable, and respectful.
It was a great experience the technician was very helpful and he made easy to understand my problem
Very knowledgeable pleasant personality would highly recommend
You guys installed our water heater some months ago. The flue pipe shifted and we had potential Carbon Monoxide leak. QST dispatched help immediately, and the tech was, once again, perfect! Pipe secured, problem solved, life can go on! Thanks Again!
Hoping he cured the issue.
They were kind and very helpful. Giving helpful tips and detail explanation. Will recommend to everyone!!! Thanks
Aris came out today to check my water heater. I’m at work today and he called to communicate with me and go over everything thoroughly. He was very friendly and helpful! I really appreciated it!
Very helpful explanation of the issue. Didn’t try to sell me anything I didn’t need.
Quality Service Today provided really great service again. I installed an outdoor kitchen that required multiple plumbing requirements. For the final service, Nathan, at Quality Service, installed my sink and plumbed the facet and drain. He did a great job. Although, I thought the overall cost was a bit higher than I expected, the service and quality of the execution was terrific!
I found Quality Service Today via a referral after two failed visits from Roto-Rooter. Both times Roto-Rooter came to assess my plumbing situation, they said they weren't trained to pull out my sump pump from its tank to diagnose it and/or couldn't do it. They also said they didn't know whom to refer me to. My Quality Service Today service technician Jeremy was completely the opposite. He was ready to help, knew exactly what to do, and spent several hours at my home diagnosing and fixing my pump. All along the way, he answered my questions clearly, gave me expert advice on continuing to maintain my pump system and provided upgrade options but did not pressure me to purchase or replace anything I wasn't comfortable with. I really appreciate the careful attention and commitment to helping the customer. Also, something I learned in the process of finding a plumber is that not every plumbing company can pump water out of a sump pump tank. Some companies, like Roto Rooter, require you to call a septic company to do this work before they work on your plumbing system. But Quality Service Today can pump the water AND do the diagnostic/repair work. This is an added bonus for anyone who needs these services. Thankfully, during Jeremy's troubleshooting, he discovered my pump was still working and could flush the water from the tank but the float switch was the culprit. Thank you, Jeremy and Quality Service Today! This company is my go-to plumbing company from now on.
Chris Compton and his colleague did a great job!
➖Run drain machine through outside clean out and attempt to clear the blockage ➖$69 Dispatch Upon arrival to the home and the tenant made me aware that they were having an issue with the whole house backing up. Upon further diagnosis I came to the conclusion that there was indeed a mainline stoppage. I was just out here a few months ago for the same issue which was found to be tree roots. Then proceeded to give the homeowner upfront pricing and options to get the line flowing again today. I began by running my dream machine down the line until the blockage was cleared. Once the blockage was cleared and tested everything thoroughly to make sure that everything was draining properly at this time. I explain to the homeowner that this is just a temporary solution and that the line will back up again. We are going to have a camera specialist come out and camera the line and give the homeowner a permanent solution to this issue.
-Pump septic tank up to 1000 gallons (additional cost per 100 gallons over) -Clean outlet filter Upon arrival I spoke with the homeowner’s and they made me aware of the location of the septic tank. They also let me know that it had been backing up for about a month. After analyzing the septic system I came to the conclusion that the reason for the septic system backing up was because the outlet filter was clogged. I notified the homeowner’s of this and gave them multiple upfront options. They decided on option 2 and after signature approval I began pumping the tank until it was clean and clear. Upon completion I cleaned up all tools and materials.
Upon arrival Mithu and I discussed the issue he was dealing with. He stated that the 3rd floor en-suite bathroom toilet was clogged and he was unable to get it. He had tried plunging and using a product called green gobblin (?) he stated he had the same issue back in January and we took care of it then for him. I offered and explained the benefits of being a service member and he stated not at this time. After presenting him with options he chose to have the toilet augered. I Augered the toilet to allow it to flush properly. After cleared flush numerous times to verify proper function and no leaks.
- Pump up to 1000 gallons (additional fee per 100 gallons) Upon arrival I spoke with the homeowner and she made me aware that she needed to get her septic tank pumped in order for the sewer specialist to come and assess her septic system. I then located her septic system and gave her multiple upfront options on getting her septic tank pumped. She decided on option 1 and after signature approval I began pumping the tank until it was clean and clear. Upon completion I cleaned up all tools and materials.
- Pump up to 1000 gallons(additional fee per 100 gallons) Upon arrival I spoke with Jimmy Davis and he showed me the location of the septic tank. I then gave him an upfront option on getting the septic tank pumped. After signature approval I began pumping the septic tank until it was clean and clear. I then cleaned up all tools and materials.
-Pump up to 1000 gallons (additional fee per 100 gallons over) Upon arrival I spoke with the homeowner and he made me aware that our sewer specialist needed to have the tank pumped out to further analyze the septic system. I then gave him an upfront option on getting it pumped out. Once he agreed and upon signature approval I began to pump the septic tank clean and clear. Upon completion I cleaned up all tools and materials.
Came out today and provided e options to replace some copper drain line will be returning Thursday to camera line to provide option replace all the way into floor
Arrived at property met with him owner. Home owner made me aware that this is a rental property. He had another company come back out back in January and attempt to do repair to drainfield from the pictures that he showed me it looked like all they did was snake the drainfield Dug up one side of the tank found out the tank is full again since January we will be coming back out tomorrow morning to pump and reinspect.
After arriving to the home, the homeowner made me aware of her interest in getting a city tap installed and tying the house onto city water. The home currently has a well, however the homeowners have a large extensive garden that requires a lot of water. Which they plan on dedicating the Well to. The neighbors to the right of them converted to city several years ago. I began by locating their meter and gauging the distance it could be from the home. I called the City of Durham and got the order of operations of what needs to occur before they will get a city meter set. I spoke with Krystal with the Water Department, she explained a permit would need to be pulled, and that from there Durham could install the lateral off the main line, and set the meter. From there we can run the main line. At this time, she is getting prices for completing this work and will email the estimates to me. Our price will differ depending where the meter is set. The new main line could range from 115’ to over
Install customer supplied dishwasher power switch will need to be removed and wiring extended Run new half inch water line though floor from refrigerator with ice maker shut off and tie in in craw Space half copper water to remove saddle tap -replace PRV under home -pull and reset toilet in down stairs half bathroom Floors have been replaced in home toilet may be leaking because flange is below finished floor want know until it is pulled will additional charge to bring flange up is needed
Upon arrival to the home the homeowner made me aware that they had a leak on a copper line behind the washing machine. Upon further diagnosis identification that a 3 inch copper drain line was leaking right below the fitting. The copper was soft to the touch it needs to be replaced. At this time we have scheduled for our drain specialist to come back out Monday afternoon to give pricing on a permanent fix to the problem.
Replace screw in drain trim to match the faucet customer supplied part Filled tub roughly 6 inches of water and it started dripping in ceiling below seems as if tub shoe is leaking but can’t be 100% with out cutting ceiling After gaining customer approval I removed old tub shoe trim and replace with new customer supplied parts to match her new faucet installed by another company after installing new parts before running water I checked ceiling below and it is still dripping water from we’re I was testing everything made customer aware only way I can make sure it’s not leaking any more is to cut ceiling she stated she will let it dry and not use it until Sunday or Monday
I arrived today to review an inspection report the potential home buyers have received. They wanted estimates to address the issues the inspector picked out during the inspection. I met with the current homeowner and buyers agent on site. During my evaluation of the system, and after reviewing the Plumbing Section of the Inspection Report, I created an Estimate to address the noted concerns. However, I am confident in saying that since the original home was built, multiple plumbing repairs and renovations had occurred and the work done was not inspected. Durham County has a strong compliance with Code Enforcement, and the work currently on the home would not uphold those standards. Although most of the issues pointed out during the inspection pose minor risks and issues, overall many issues will arise if the current plumbing system is left as is. If the new buyer chooses to want to move forward with more permanent restoration/renovation work, the homeowner will need to reach out direct
Will be returning tomorrow to install appliances and run new ice maker line with shut off
Collapse, spread lime, backfill and tamp, septic tank with gravel and dirt for proper disposal Cover area with grass seed and straw once tank is properly disposed 5-17-23 Arrived today to collapse the old septic tank. We got all equipment unloaded and began work on crushing the old septic tank. We then covered it with lime and began backfilling tamping as we went. We then graded out the yard. We then spread seed and straw to complete the job.