He was knowledgeable about my problem.
Great fast and efficient
We’ve had issues with our laundry backing up for years. Multiple plumbing companies have come out, the most recent one came several weeks ago and said they couldn’t do anything for us and left. Nick with Quality Service Today identified and fixed the issue in under an hour. He was courteous and professional, and he also gave suggestions to help us prevent the issue in the future. I am thrilled with this company and will absolutely use them again.
Prompt and professional
Nick was on time, personable and informative, solved my plumbing problems quickly and professionally, and was a pleasure to deal with. I would recommend him to anyone and plan to use his expertise from now on whenever I have plumbing issues.
Shawn was professional, to the point and was able to quickly diagnose and fix our problem. He’ll be who we call in the future for any issues Thanks again Shawn!
Very professional, knowledgeable,prompt, an overall pleasant experience!
Aaron Smeltz did an excellent job replacing our main sewer line clogged with tree roots. The line ran underneath a custom porch steps we had and he took care to not damage the steps. Job was done quickly. Results were great. Thank you. "5 stars"
Performed camera inspection and a main sewer line leading to septic tank, will be emailing video inspection to homeowner and discussing findings before creating an offering upfront pricing for solutions, after discussion with the homeowner and verifying placement possibilities for city tap I have emailed two upfront prices for installation of a new sewer main as well as collapsing the existing septic system, will be touching base with the homeowner moving forward
toilet fill vlave replacment Upon arrival customer made me aware that the master bathroom shower would not get hot enough, upon trying to diagnose we found that the handle set screw was stripped so at this time I gave a customer the option of replacing the valve which would require him to remove the tile so that I could perform the work. This will be more cost-effective than attempting to locate parts and handle. The customer also made me aware that the downstairs powder toilet was squealing when filling out this turned out to be a fill valve And again I gave the customer multiple options and upfront pricing and for today we are only going to be replacing the fill valve to stop the noise Nick pleasants Durham,nc
Auger toilet to clear doesnâ€™t include pulling toilet With customer approval I auger toilet and when I pulled it back I pulled out a Marriott key card after removing flushed toilet several times and is now flushing fine after completed called customer and collected payment over phone
repair 1/2" plastic water line with pex up to 3/4" Upon arrival customer made me aware that he thought his water heater was leaking it turns out that a female fitting near the expansion tank had split causing the leak. I did get the customer multiple options and upfront pricing including tankless water heater and replacing like for like direct vent water heater. Customer will get back to us on those options but at this time we are replacing the split female after the work was done a test itâ€™s early and now everything is functioning properly.We were able to relight the water heater but I informed the customer due to the saturation it could possibly go out and I also instructed him on how to relite Nick pleasants Durham,nc
Includes: -diagnosis of all above ground components of well system, offer upfront prices for repairs Includes: -installation of new 20 gallon pressure tank, tank tee assembly, pressure switch and gauge After arriving to the home the homeowner made me aware that last night she lost water and had a friend over to assess the situation who after he found water in the crawlspace he killed the power to the well pump, after returning power to the system and observing the pressure tank to be leaking severely as well as be waterlogged I provided the homeowner with upfront pricing on replacement of the tan. k, after gaining approval I proceeded to replace the tank, tank T assembly and pressure switch, after returning water to the home I was able to verify that the well pump which has been replaced within the last two years is operating correctly and pulling the correct amp draws
Upon arrival customer explained that water was leaking from sprayer in kitchen after looking at I found that it was extremely loss tighten it down and stop leaking customer stated that faucet was old and she wanted it replaced anyway gave price to replace and customer will call back after she has the faucet
Pull toilet in hall bathroom and run sewer machine to clear line after clearing reset toilet with new wax ring and flange bolts Upon arrival customer made me aware the toilet started backing up and when he tried to plunge it it started coming out the base of the toilet indicating it had pushed the wax ring out homeowner customer made me aware that home owner stated that she just had the tank pumped last month I went ahead and checked tank to insure nothing was going on in there dug down about 8 inches and tank was below inlet pipe there is no clean out in yard so toilet will need to be pulled to clear line Return today with second person and ran sewer machine From septic tank got right at house and cable was hitting something getting bound up went back inside of home and ran cable machine and from toilet flange and got to the same spot and was binding machine up at this time under suspicions that line has collapsed or separated Adam will return tomorrow with Camera line and provide
Went out and ran cable - pulled out many feminine sanitary products - coming back 7/13
Upon arrival I was able to run the camera through the clean out nearest the front door approximately 20 feet in right at edge of driveway I started to find standing water potential back grading continue to run my camera another 30 to 40 feet the entire time the drains all the way to the city clean out and pass the city clean out into street for full of water and I gave the customer multiple options and upfront pricing customer seems to be prepared to do the work but we have to contact the homeowners association regarding removal and replacement of said area in driveway Nick pleasants Durham,nc
Includes: -running sewer machine down line in an attempt to clear blockage After arriving to the home the homeowner expressed that he is experiencing some sort of blockage but was unable to schedule an appointment with his usual service provider, after assessment of the situation and verifying that it is indeed a mainline blockage that will be able to be cleared from a ground level accessible clean out directly at the foundation of the home beside the garage I proceeded to offer two upfront prices for clearing the blockage both of which include a camera inspection of the sewer line at no extra charge to the homeowner to ensure that we are offering a permanent solution to this issue, after gaining approval I proceeded to run my mainline machine approximately 45 feet down the line removing the blockage followed by testing extensively with high volumes of water, currently the line is flowing and we will be returning with the sewer specialist to camera the line and offer solutions from
After arriving to the home the homeowner made me aware that this is not his primary residence and that he only visits here about once a month and that he has tried to repair both the downstairs and the upstairs toilet himself, at first I assessed the downstairs toilet which is beyond repair at this point and will require replacement, this cannot take place until flooring has been reinstalled on the first floor of the home, the customer also may be aware that he would purchase his own fixture for this bathroom, from there I assessed the upstairs toilet which has been repaired properly and is functioning as it should at this time followed by locating the whole home shut off valve and pressure reducing valve located behind the electric water heater in the downstairs closet, I have provided upfront pricing for installation of customer supplied fixtures when the homeowner is ready
After arriving to the home the homeowner may be aware that she believes there is a leak coming from her water heater, after assessment of the situation I was able to determine that the water heater itself is not leaking but the waterline in the wall behind the heater is, the water heater is currently installed in the closet and the door frame for the closet is narrower than the heater is wide, and it on the backside of the wall is a tile bathroom making the only way to gain access being to remove the door frame followed by uninstall in the water heater and opening the wall and making the repair at that point followed by reinstalling the water heater, at this time the homeowner made me aware that she has a home warranty that will cover the cost of these repairs but will not cover the cost of replacing a water heater
Includes: -Replacement of main sewer line both in front yard and under slab for a split -excavation and removal of concrete were required to gain access to existing sewer main -as minimal removal of structural members to gain access to sewer main is job will allow -installation of new sewer main all the way to city connection -installation of two way clean out within 5 foot of exterior foundation of home as well as clean out at city connection -installation of tracer wire for future utility location -New sewer line will be connected to existing lateral lines and drops, bedded in trench and installed on proper grade per North Carolina plumbing code -rough concrete will be poured back where access is made through slab -exterior excavation site will be properly backfilled, tamped as well as covered with grass seed and straw ***Homeowner responsible for refinishing floor, as well as any carpentry repairs that will need to be made after job is complete, upfront pricing will be given to re
Upon arrival customer made me aware that he had low pressure at his hose bibs, upon diagnosing we found that one issue for the types of hoses he were using and the fact that his pressure regulator was adjusted to the minimal of roughly 40 psi for a two-story multiple bathroom home that has low. So I gave the customer multiple options and upfront pricing and upped his pressure to 70/75 psi and now his sprinklers are functioning properly Nick pleasants Durham,nc water pressure test. And adjustment to pressure regulator up to 75 psi