Prompt and professional
Nick was on time, personable and informative, solved my plumbing problems quickly and professionally, and was a pleasure to deal with. I would recommend him to anyone and plan to use his expertise from now on whenever I have plumbing issues.
Shawn was professional, to the point and was able to quickly diagnose and fix our problem. He’ll be who we call in the future for any issues Thanks again Shawn!
Very professional, knowledgeable,prompt, an overall pleasant experience!
Aaron Smeltz did an excellent job replacing our main sewer line clogged with tree roots. The line ran underneath a custom porch steps we had and he took care to not damage the steps. Job was done quickly. Results were great. Thank you. "5 stars"
Aaron came out at night to fix what turned out to be a soft blockage with a mixture of roots in pipes. He was friendly, professional, and efficient. I would highly recommend both him and this company for any plumbing needs. Will call on them again in the future for sure.
I will highly recommend your Plumbing service. Prices fair and great service. Very satisfied!
Very nice tech...fair price for an emergency call on a Saturday.
drain clearing in Durham NC Includes: -running hand auger down master bath toilet to clear blockage After arriving to the home the homeowner made me aware that the upstairs master bath toilet has been stopped up since over the weekend, After verifying that the blockage is isolated to the bathroom and this fixture I proceeded to offer to upfront price is for clearing the drain, after gaining approval I proceeded to run my hand auger down the toilet retrieving a sock, thus clearing the blockage, after making the homeowner aware of my findings I proceeded to flush the toilet numerous times and observed it to be functioning properly, at this time the fixture is functioning as it should without failure
Upon arrival to the house the customer stated that the master shower was not fully turning off at this time I provide it upfront pricing and options for the customer which he chose to go with replacing the cartridge at this time I replace the cartridge and the shower is now cutting off properly and working functioning at this time house psi 58
Water heater repair Durham NC New T&P relief valve on 50 gallon natural gas water heater New thermal expansion tank New pressure reducing valve to bring pressure from 100psi to 55psi T&P is dripping when water is used inside home checked water pressure at water and it 100psi explained to customer it should be no more the 60psi also found that 2 gallon thermal expansion tank is water lodged also explained to customer that everything can be repaired but at age of water heater we canâ€™t guarantee that after water heater is repaired and pressure is corrected that it want start leaking in the near future Shut off valve to home is located in closet behind front door and Pressure reducing valve is located in crawlspace below valve With customer approval I turned water to home at meter because PRV was before the valve in the home I drained the water heater down just enough to get the T&P out with out water going everywhere after T&P was replaced I removed old thermal expansion tank and
Upon arrival to the house customer stated that the tailpiece extension from the garbage disposal to the sink drain had broke when he was tightening it this time I provided upfront pricing and options for the customer and he chose just to replace the tailpiece extension at this time I replace the tailpiece extension and the leak is no more and everything is functioning properly at this time
Dispatch fee Upon arrival customer made me aware that the hot water shut off valve to the washing machine was leaking and had been leaking for a while causing damage to the metal washer box. I gave the customer multiple options and upfront pricing and at this time chose to go with the Dispatch fee. Nick pleasants Durham,nc
Install customer supply the Kohler shower valve cartridge Upon arrival customer made me aware he attempted to install upstairs Kohler shower cartridge, after he did he was still getting leakage at the valve, I determined that there was a seal missing on the cartridge, we were able to find that seal. I provided the customer with upfront pricing and multiple options and he chose for me to install the cartridge correctly, we did so And now everything is functioning properly. Actually I found the pressure to the home to be roughly 95 psi, due to this being a slab house we were unable to locate pressure reducing valve or main shut off, believe to be in the wall and the customer will contact homeowners association for potential location Nick pleasants Durham,nc
Run auger in upstairs tub and remove water saver from master bath shower head Upon arrival customer made me aware that his kids tub was not draining and that his master bathroom shower head had low pressure, I provided the customer with multiple options and upfront pricing he chose to run the drill snake in the kids tub and as a courtesy I remove the water saver in his master bath shower head. Both problems have been solved and tested thoroughly the pressure to the Home is 65 psi Nick pleasants Durham,nc
Replace angle stops At both toilets Replace both angle stops and supply lines at 2 toilets Dispatch fee negative Upon first arrival Customer made me aware of a kitchen sink not draining, Hosebib not functioning And two toilet emergency shut off valves not working.I gave the customer multiple options and upfront pricing,She chose for me to only replace the emergency shut offâ€™s for the toilet once she was granted permission. I completed the job both shut offâ€™s are now quarter turn and are functioning properly Nick pleasants Durham,nc
Replacement of basement watchdog battery Upon arrival customer made me aware that her battery backup system that operates Upon arrival customer made me aware that her battery backup system that operatesHer basement sump pump Her basement sump pump I diagnosed with error lights and contacted the factory, determined that the battery was dead I was able to locate one and install same day customer had options and upfront pricing on hand. After installation all errorlights disappeared Nick pleasants Durham,nc
After arriving to the home to perform work discussed by a previous technician I proceeded to shut the water and gas off to the home followed by removal of the 2 50 gallon water heaters in the crawlspace, I then moved forward with mounting the new navien NPE-240A tankless water heater to the crawlspace wall, followed by dressing the unit and making the necessary water connections, I then proceeded to cut into the 1-1/4â€ gas main and reduce down to 3/4â€ black steel and run a dedicated gas line to the new unit with the appropriate service union, emergency shut off valves and change of direction sediment trap, followed by running the 2 inch exhaust line out of the existing vent penetration and sealing the penetration, finally I discharged the temperature and pressure relief valve out of the foundation with the necessary air gap and ran the condensation drain out the same penetration, from there I proceeded to install the new city water softener directly to the left of the tankless, fol
Install 19 inch round lavatory sink and 4 inch lavatory faucet in master bathroom Replace customers Lav sink and faucet Upon arrival of the first visit when I installed customers dishwasher she made me aware of a hole in her master bathroom sink, was also having issues with the Faucet I provided the customer upfront pricing and options we proceeded to replace 19 inch round porcelain Gerber sink And two handle chrome delta faucet.I tested the work thoroughly and everything is functioning properly Nick pleasants Durham,nc
Smoke test and drain line repair,Durham NC Includes Capping roof vents and performing smoke test of entire building from ground level accessible clean out, once issue is identified offer upfront pricing for cost of repairs Remove previously repaired toilet flange in downstairs bathroom and install new toilet flange and reinstall existing toilet After arriving to the home the homeowner made me aware that they have had a smell on and off in the downstairs master bathroom for several months and Iâ€™ve had multiple plumbers come out to assess and supposedly resolve the issue, after a brief overlook of what the customer has going on and verifying that the smell is present I presented an upfront price to perform smoke test on the building to locate the issue, after getting approval to move forward with performing a smoke test which revealed no leaks in the drainage system, after bringing this to the homeowners attention I proceeded to pull the master bathroom toilet at no extra charge as
Upon arrival to the house customer had had some water coming out of a three-quarter inch cut black roll service pipe in the crawlspace but on my way to the residence he put a three-quarter inch Inside of it for a black roll service and had fix the leak. At that time I took a look at what he fixed and it was done properly so they were only charged the dispatch fee of 149 and the leak is fixed underneath the crawlspace
Bathroom remodel in Durham NC installation of toilet flange secured to new tile floor, installation of customer supplied toilet that was existing originally in bathroom, installation of customer supplied standard vanity, as well as trim out of shower valve as well as installation of adjustable shower sprayer bar After arriving to the home after previously completing the rough plumbing for the vanity toilet and shower and setting the vinyl shower liner I proceeded to go over all of the fixtures at the homeowner has purchased and provide upfront pricing for installation of a customer supplied vanity, lavatory faucet, toilet and trimming out the shower fixture as well as installing an adjustable shower bar and wand, after gaining approval I proceeded to sit a new toilet flange flush with the new tile floor followed by securing it to the floor and setting the customer supplied two-piece toilet, from there I installed all of the trim for the shower valve as well as the adjustable shower b
Upon arrival to the house the customer stated that the upstairs tub shower drain was draining kind of slow at this time I provided upfront pricing and options for the customer she chose to snake the drain with the drill snake and at this time I performed the work with the drill snake go on about 15 feet inside of the drain to clean it out pulled back some hair and might have put some hair through filled the tub up completely and drained tub is draining better than before now the house is older home with cast-iron and galvanized piping piping