Great service. They know plumbing and Matt was great.
The service was great. He got the job done within an hour!!!!
Aris was diligent, knowledgeable, and respectful.
It was a great experience the technician was very helpful and he made easy to understand my problem
Very knowledgeable pleasant personality would highly recommend
You guys installed our water heater some months ago. The flue pipe shifted and we had potential Carbon Monoxide leak. QST dispatched help immediately, and the tech was, once again, perfect! Pipe secured, problem solved, life can go on! Thanks Again!
Hoping he cured the issue.
They were kind and very helpful. Giving helpful tips and detail explanation. Will recommend to everyone!!! Thanks
Aris came out today to check my water heater. I’m at work today and he called to communicate with me and go over everything thoroughly. He was very friendly and helpful! I really appreciated it!
Very helpful explanation of the issue. Didn’t try to sell me anything I didn’t need.
Quality Service Today provided really great service again. I installed an outdoor kitchen that required multiple plumbing requirements. For the final service, Nathan, at Quality Service, installed my sink and plumbed the facet and drain. He did a great job. Although, I thought the overall cost was a bit higher than I expected, the service and quality of the execution was terrific!
I found Quality Service Today via a referral after two failed visits from Roto-Rooter. Both times Roto-Rooter came to assess my plumbing situation, they said they weren't trained to pull out my sump pump from its tank to diagnose it and/or couldn't do it. They also said they didn't know whom to refer me to. My Quality Service Today service technician Jeremy was completely the opposite. He was ready to help, knew exactly what to do, and spent several hours at my home diagnosing and fixing my pump. All along the way, he answered my questions clearly, gave me expert advice on continuing to maintain my pump system and provided upgrade options but did not pressure me to purchase or replace anything I wasn't comfortable with. I really appreciate the careful attention and commitment to helping the customer. Also, something I learned in the process of finding a plumber is that not every plumbing company can pump water out of a sump pump tank. Some companies, like Roto Rooter, require you to call a septic company to do this work before they work on your plumbing system. But Quality Service Today can pump the water AND do the diagnostic/repair work. This is an added bonus for anyone who needs these services. Thankfully, during Jeremy's troubleshooting, he discovered my pump was still working and could flush the water from the tank but the float switch was the culprit. Thank you, Jeremy and Quality Service Today! This company is my go-to plumbing company from now on.
Chris Compton and his colleague did a great job!
Upon arrival to the farm I talked with the farm manager about installation of a septic I informed them that we will not be able to install the septic system so that’s on the farm manager made me aware of a well that they needed to have installed, I have provided upfront price for the customer for that we are waiting to hear back from Richard before proceeding with this, I do have his number and I will reach out to him later on today if he does not call the farm manager back before That
We came out today to perform a 65 point inspection, and to flush the water heater. Upon arriving at the home I was shown to the water heater, which is where I began by attaching a garden hose to the boiler drain and draining the heater. While the heater drained, I inspected the single bathroom and kitchen. In the bathroom I found that the toilet shut off valve, as well as the lavatory faucet shut off valves are frozen and unable to be turned. All of the fixtures function fine, but there is no way to shut them off should there be an emergency. As for the kitchen, the drain and water lines have recently been replaced and were basically brand new. The faucet functioned fine as well. After looking over the fixtures, I went back into the basement to check the drain lines and water lines. There I noticed that most of the home’s water piping is polybutylene which has been banned because of its reputation for developing leaks. A long term solution to this issue would be to replace the water li
Upon arrival I spoke with the homeowner, she showed me the location of the septic tank, after further evaluation I then gave multiple up front options and prices, after signature approval on pumping up to 1000 gallons I then began to pump the tank clean and clear of any liquids or solids, after completion of the job I cleaned up all tools and materials and made the homeowner aware that we would have somebody come out to run the camera and the septic tank just to do a more thorough inspection at no charge. - pump up to 1000 gallons
Upon arrival to the home the homeowner made me aware that she was having an issue with some French drains that she believed were not draining to their full capacity. After further diagnosis I came to the conclusion that the drains are working fine. I offered the homeowner upfront pricing and options to jet the lines anyways. But the homeowner has decided to wait until she has the gutters installed and see how it drains. Everything is flowing properly at this time.
Upon arrival to the home the homeowner made me aware that they were interested in replacing their old shower valve with a new one. The customer already had the new shower valve that they wanted to install and would also like me to look at installing a vanity sink as well as doing all the plumbing needed. I told the homeowner that I would not be able to do a temporary install on the vanity sink for liability reasons. I then proceeded to give the homeowners upfront pricing and options to install new shower valve. The homeowners had decided to not go through with the work at this time and said they will call back if they need us.
Includes: -measuring levels of solids, liquid and semi solids in septic tank -pumping septic tank -pumping tank is required to assess structural integrity of tank -assessment of drain field via camera if accessible and probing for non accessible areas -documentation of all findings ***can not provide and pricing for repairs that may or may not be needed at that time*** ***not responsible for any natural or man made obstructions that may hinder or impair inspection process*** Upon arrival to the home today Jeremy and I completed a septic inspection and pumping as well as a water test My findings with the water test is that the customer has extremely high iron content as well as extreme hardness, the home currently has a older filtration system in it now it is not functioning properly and as it should, and they are in need of a new replacement system to be able to handle the hard water and the high iron water I have sent options and pricing for that Also Jeremy and I found as the
Replace garbage disposal mounting bracket/basket strainer, and tubular waste Disconnect the existing garbage disposal and tubular drain piping beneath kitchen sink Once disposal is removed, disassemble and remove mounting bracket/basket strainer on left side of sink Clean and prep sink drain hole Install new disposal mounting bracket/basket strainer, and secure to the sink with plumbers putty for a water tight fit Reconnect existing garbage disposal to mounting bracket Create new tubular waste piping, connect to disposal, and right side of the sink, and connect to existing main drain in the wall Test sink for proper function upon completion 90 day warranty We were called out today because Mrs. Hammert noticed standing water under the kitchen sink. We had come out about a month prior and replaced one of the basket strainers, and that side of the sink was fine. When I tested the drains I found that water was coming from one of the connections of the tubular waste. I explained to th
We came out today to perform a 65 point inspection, and to flush the customer’s water heater. After arriving to the home, I began by walking through the home and checking all the fixtures inside. I turned all of the emergency shut off valves, and all turned fine and sealed completely. There were no issues with any of the fixtures inside, except the customer informed me that sometimes the upstairs master toilet and the downstairs half bath toilet won’t flush properly sometimes, and backs up slightly. The customer generally handles this issue by plunging the toilet. We talked a bit about options, the best of which would be to change the toilet out for a better flowing one. I dye tested each of the three toilets, and the upstairs two are fine, but the downstairs toilet failed the dye test. Since the downstairs toilet doesn’t have the same draining problem as often, we can simply rebuild the internals of the toilet to remedy the small leak. The only other issue the customer stated was that
Customer stated that her shower head was putting out to much water and she had another shower head that she wanted to try and put on to see if it would put out less water. Unscrewed shower head and replaced with customer supplied shower head.
➖Hand dig to expose septic tank to check if it’s full ➖Run drain machine through septic tank Inlet pipe Upon arrival to the home the homeowner made me aware that she was having issues with everything in the home draining slowly. Also every time you ran water in the some of the sinks in the house with gargle. Upon further diagnosis I found this to be true so from there I needed to dig up the septic tank and make sure that it is not full. Upon digging up the septic tank I found that it was a mainline issue but the tank is still old and may need to be pumped. I then proceeded to give the homeowner upfront pricing and options to get the issue resolved today. The homeowner decided to have me go ahead and do the work to get the issue resolved. I began by running my drain machine down the main line until the blockage was cleared. Once the blockage was cleared I tested everything in the house thoroughly to make sure that everything was draining properly. We have scheduled for our septic spec
After arriving to the home, the homeowner made me aware of a leak he noticed in his downstairs half bath toilet. This was noticed today, when painters were painting the bathroom, he heard water dripping on the plastic they payed down. This was occurring for approximately 30-45 minutes. Due to age of the toilet, which is believed to be 20 years old, I recommend replacement and not repairing. I checked the crawlspace and checked for water damage. Fortunately, there was no signs of damage to the subfloor, however water had made its way into the crawlspace. I gave estimates for replacement of the toilet and the toilets in the home, at this time the homeowner wants these estimates emailed to review with his wife this weekend. He would like a follow up call from the office Monday to see how he would like to move forward
Upon arrival I waited for customer to get home from work and when he arrived he explained his issues and concerns Shower in down stairs guest bathroom draining into crawlspace found that when home was built it was never hooked and is roughly 10 inches off Tested all 5 toilets in home and found that 2 of have fill valves that are not shutting off all the way down stairs half bath and upstairs master bath toilet in master also has a half pitch squeaking sound when washing machine is running washer it self is fine Customer also pointed out that he need the drain pan hooked up to the drain under it Provided customer with five options that would take care of his issues after talking about each option he and his wife requested customer supplied pricing for toilets so I provided them with two customer supplied options They will decide if they want to move forward with replacing all five toilets or just the two that are giving issues and will give us a call to let us know Flush six year ol
Find arrival to the house I talked with the homeowner and went over multiple options on getting some things fixed here at the home that they wanted, the customer stated after providing options that they wanted me to email them to them as well as they may just go buy their own pressure tanks and have us come out here and install them when they are ready to get them installed
Upon arrival to the train station the customer stated they were having a problem and the pump pit located in the back of the train station that handles all the sewage, and taking a look at the pier the customer will need to contact the utility company or a industrial company to handle a pump pit of this size
Dispatch fee Upon arrival to the home the tenant made me aware that he was having an issue with a bathroom not draining properly as well as the washing machine drain was overflowing. Upon further diagnosis I came to the conclusion that it was a singular bathroom issue and not a whole home issue. I then proceeded to write up pricing and options to get the issue fixed today. However the homeowner has decided to hold off on having us do the work today. And has instead decided that he is going to try and fix it himself first. The homeowner stated that he will give us a call if he cannot get it himself.