We ordered a septic inspection, well inspection with full panel water test for FHA loan. Tech came out without being able to do any of this. It’s a 45 minute drive for me so my entire Friday afternoon was wasted
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Such a polite, well mannered young man! Kept me in the loop of what to expect and what he was doing as he did it. Verified everything in detail before he preformed the task. Blake is an asset to this plumbing team.
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Aris was great today! On time and very thorough. Paris is the third tech from QST too visit us over the past few years, and all of these men knew their stuff and did a great job. They've always been very timely and efficient. Got em on my speed dial...
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Blake Harrison was pleasent and efficient as well as knowledgeable.
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Blake got our system up and running again after a clog, which he had taken care of quickly! He was polite and professional.
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I found the technician to be professional and knowledgeable in the service providing. Customer service is of vital importance to me and employees who take pride in and value their work and work attitude when engaging customers. Thank you for your insight into a problem now considered fixed. -Merlin
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Nathan was excellent. He gathered a solid history of our problem, assessed possible solutions, and thoroughly discussed other options, and recommendations. He was prompt, professional, and very courteous.
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Upon arrival I spoke with the homeowner he showed me the location of a septic tank And explain to me that the alarm on the pump station had came on, After further evaluation I made the homeowner aware that I would have one of the pump specialist come out and take a look at the pump, I then gave an upfront option and price on pumping up to 1000 gallons, after signature approval I then began to pump the tank clean and clear of any liquids or solids, after completion of the job cleaned up all tools and materials. - Pump up to 1000 gallons
Shut off water at the toilet, drain it, and vacuum out excess water Once toilet is empty, disassemble affected internal components Install new fill valve, flapper, stainless steel supply line Upon completion of install, test fixture to ensure proper function and no manufacturer defects 90 day warranty We were called out today because the homeowners’ toilet began overflowing, and did not stop. This resulted in water damage on the ceiling of the kitchen/living room area. After arriving to the home and speaking with the customer, I learned that the toilet clogged after having been used, and that the customer stepped away to let it sit for a minute before plunging it. In that time, the toilet’s flapper did not seal, causing the fill valve to run constantly and dump water into the bowl of the toilet… since the bowl was clogged, the excess water was not able to drain, and began flowing out of the bowl and onto the floor. Once the customer noticed water coming from the ceiling, he quick
Install 3” twist in plug in floor storm drain to cap off line Disconnect and remove faulty Sloan Regal flush valve on woman’s bathroom toilet , 4th stall, and replace with new flush valve to fix issue with not receiving water to toilet Upon arrival confirmed with customer work to be completed. After confirming work, proceeded to cap off 3” floor storm drain with twist in plug. After storm drain was capped off, turned off water to building and went into lady’s bathroom and disconnected and removed faulty Sloan Regal flush valve that was not dispensing water like it should. After flush valve was disconnected, installed new Sloan Royal flush valve and adjusted to have proper flush. After new flush valve was installed, restored water pressure to building to test for leaks. No leaks were found, but toilet was partially clogged with a sluggish flush. Ran auger threw toilet multiple times to clear clog, also noticed toilet seat was loose. Tightened toilet seat bolts to secure seat to bowl
Upon arrival to the home the realtor stated that they would like to get a septic inspection as well as a well inspection, after talking with the realtor and going over what will need to happen the realtor stated that they were going to find someone else to do this work because we were not able to get it done today nor able to do the five panel test
In Order to Provide Accurate Pricing on Remodel, We Will Need to Remove the Current Fixtures, Surrounds, and Vanity. Remove Sheetrock and Subfloor to Gain Visual on Current Drain System and Evaluate Whether or Not Relocating to Desired Places is Possible. If The Homeowner Performs the Demolition of Shower, and Vanity, We Can Return and Remove the Tub and Prepare Water Lines by Relocating to Desired Locations, and Capping and Securing in Place. Cap Drains to Prevent Sewer Gases from Entering the Home. During this Time We Will Remove Sheetrock and Subfloor Where We See Fit, and Then Provide Estimates to Complete the Rest of The Work Does Not Include Pricing to Relocate Drains, Will Need to Visually Evaluate before Giving an Accurate Estimate Arrived today to perform demolition on the master suite bathroom. The homeowner made me aware that he removed 90 percent of the bathroom himself, but wanted us to go ahead to perform the other rough in’s. He left a portion of the tub in place, whe
Replace Toilet Flange in Full Bathroom, Couple onto Existing Drain Underneath with No Hub Band Replumb Sink in Full Bathroom, Which Includes Running New 1-1/2”-2” PVC in Wall, and Couple Onto Existing Drains Under Home. Install Clamp Riser to Support Weight of Galvanized Steel Vent, Add Nail Plates to Prevent Nail Penetration, Fire Caulk Around Bottom Plate Install New Ice Maker Valve and Box Recessed in Wall. Sheetrock may need removal to Mount to Studs, Tie into Cold Water Lines Near By, and Add Nail Plates on Bottom Plate, and Fire Caulk. After arriving to the home, we began working in the full bathroom. Removing the old preexisting drain lines and toilet flange. We removed the whole galvanized wall arm, using supports to brace the weight of the galvanized steel dry vent. We removed sections of the old plumbing in the crawlspace for us to tie into. I ran 2” pvc into the crawlspace and connected to the vent, off the stack, I ran a 2” sanitary tee off the stack and ran a lateral 2”
Cut broken section of pipe and remove it Install new piece of PVC to join between cut pipe, to the existing union Connect other end of union to new piece of pipe Join union ends, and test pump for adequate pressure and no leaks 90 day warranty We were called out today because the customer’s pool pump piping had broken and they were unable to run the pump. Upon first arriving at the home, I was shown to the issue, and I could see clearly that the union threaded piece was broken. The customer simply wanted the union replaced exactly like what was originally there. We were able to make a cut in the piping, and couple a new piece of PVC with a new union end and make the same connection. After testing our work, there was a very minor leak at the coupling side, so we cut it out and replaced it once more. After the second attempt, everything is working fine. There are no leaks, and the pump is up to pressure. Payment was collected today via
Install new sewer line from the tank to the home Install new risers on the tank Install new filter T November 17th 2022 - Arrived today replace the sewer line from the septic tank to the foundation of the home. I began by making the homeowner aware of the work we would be conducting. When we arrived, the tank lids were already exposed. The lids are about 12” below the surface of the ground. We started by digging at the inlet portion of the tank, and tracing the main sewer line back to the home. The sewer line was about 2’ to 2-1/2’ in the ground, it runs towards the home, and turns slightly right and during this it converts from pvc to cast iron. In this portion, it was visually clear a belly/low point was formed, which caused slow draining and back ups. The line continued then comes back perpendicular to the home and runs close to the gas meter. We trenched up to about a foot away from the gas meter, we exposed the surface of the drain lines. We then began to cut out sections of t
Upon arrival to the home the customer stated that he was having a problem with the washing machine drain after my inspection I found that the drain was just piped out to the yard and not actually piped into the septic tank guy provided upfront prices options to the customer he chose to go with just doing the job himself to save money
We came out today to do a whole home inspection and to flush the tank style water heater. Upon arriving at the property, I began my inspection by walking through the home and checking all of the fixtures. I opened valves one at a time, and tested the shut off valves at each fixture, and flushed the toilets and dye tested them. I asked the homeowner questions along the way, and we discussed options for small repairs throughout the home. I then performed the water heater flush, and went through the crawlspace to check over the drain and water piping underneath. Overall, the plumbing is in good health. The main issues right now are that the downstairs toilet is in need of a rebuild, and all of the shut off valves in the home are stiff. Some of them turn, and some of them do not, but they could all stand to be replaced. Lastly, there is a hose bib on the rear of the house that was not attached correctly, and the customer asked about replacement options. I provided several quotes for the is
➖Replace pop up assembly In master bathroom sink Upon arrival to the home the homeowner made me aware that she was having an issue with the pop-up assembly no longer working. Upon further diagnosis I came to the conclusion that the pop-up was broken. I then proceeded to give the homeowner upfront pricing and options to get this issue resolved today. The homeowner decided to have me go ahead and do the work to get the issue resolved. I began by disassembling the tubular waste piping underneath the sink so that I could remove the old pop-up assembly. Once the old one was removed I began to install the new one. Once the new one was installed I tested everything thoroughly to make sure that everything is working properly.
Upon arrival to the home by camera the line by going to the clean out located at the staircase at the camera line I found nothing wrong with a sewer line the blockage was caused by the blowup ball that was left inside the sewer line, at this time everything is functioning properly and as it should
Upon arrival to the home the homeowner made me aware that he was having an issue Lighting the pilot light on his propane water heater. The customer stated that he had ran out of propane and that the heater shut off and would not come back on. I was able to re-light the propane heater for now the heater is working. The heater is old and is leaking from the base as well as the top of the heater and needs to be replaced. I’ve been proceeded to give the homeowner a replacement and options to get this issue resolved. The customer has just decided to let us do the work to get the issue resolved, we have taken a 20% deposit today to order the new water heater. The office will be contacting him when we get the new heater arrives.
Came out today and flushed tankless water heater in crawlspace at no charge as agreed upon due to not being able to apply coupon After talking with customer went into crawlspace and shut down tankless water heater and flushed for 30 minutes then again with clean water after completed put tankless back in service and insured tankless was working
Upon arrival to the home the homeowner made me aware that she thought there was a leak underneath the kitchen sink. Upon further diagnosis I came to the conclusion that there was indeed a leak under the sink caused by the sink itself dropping and creating a gap between the countertop. I then proceeded to present the homeowner with upfront pricing and options to get the issue resolved today. The homeowner has decided to hold off on having the work done and said that she will call us back once she thinks about it. The homeowner needs to speak with her homeowners insurance about which option is best for them. The water pressure on the home is 95 psi which is slightly above recommended pressure.