We ordered a septic inspection, well inspection with full panel water test for FHA loan. Tech came out without being able to do any of this. It’s a 45 minute drive for me so my entire Friday afternoon was wasted
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Such a polite, well mannered young man! Kept me in the loop of what to expect and what he was doing as he did it. Verified everything in detail before he preformed the task. Blake is an asset to this plumbing team.
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Aris was great today! On time and very thorough. Paris is the third tech from QST too visit us over the past few years, and all of these men knew their stuff and did a great job. They've always been very timely and efficient. Got em on my speed dial...
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Blake Harrison was pleasent and efficient as well as knowledgeable.
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Blake got our system up and running again after a clog, which he had taken care of quickly! He was polite and professional.
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I found the technician to be professional and knowledgeable in the service providing. Customer service is of vital importance to me and employees who take pride in and value their work and work attitude when engaging customers. Thank you for your insight into a problem now considered fixed. -Merlin
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Nathan was excellent. He gathered a solid history of our problem, assessed possible solutions, and thoroughly discussed other options, and recommendations. He was prompt, professional, and very courteous.
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Customer was planning on big tub than what will fit so now she has to find new one that she likes told her to see if she can order it and return it if it doesn’t work for what she is looking for Holding off on giving any pricing at this time until we know will be getting installed
Upon arrival Jerry and I discussed the issue he was dealing with. He stated he got home from Florida last night and the water meter was spinning like a top. While preforming a thorough evaluation it was discovered that one of the connections under the home had sprung a pinhole leak. After presenting Jerry with a few options he chose to just correct the leak today, but going to swing by the office and pick up hard copies of the estimates for his home owners insurance. To correct the issue at hand I started by Turning the water to the home off and drain down the pressure. After that, cut out the failed section of quest and replace with pex. After completion of repair turn the water to the home back on and test to ensure proper function and verify no leaks. After repair was completed and tested I gave Jerry the number to bio clean for remediation services
Replace Pressure Switch on Submersible Well Pump Tank, Replace Gauge on Tank Tee -Charge Tank to 28 psi, Ensure Pressure Switch Operates Between 30-50 psi, Check Amperage on Pump. -Includes 10% SPP Discount If Further Changes are Needed, Upfront Pricing Will be Given. After arriving to the home, the homeowner made me aware of how his submersible Well pump quit working last night. He has a back up jet pump he used for the mean time, but he is unsure of what was needed to get done. The home was built in the late 19th century/early 20th century. The submersible pump and drilled well was installed in 2001. The homeowner replaced the pressure tank in October of 2022. I was not able to reprime the pressure switch, so I gave him a price to diagnose the issue and to replace the pressure switch. After gaining approval, I replaced the pressure switch, Nipple, and pressure gauge. I also ensured the pressure tank was charged to 28psi. Once the new switch was installed, we tested the system and I
- Pump up to 1000 gallons (additional fee per 100 gallons) Upon arrival I spoke with the homeowner and they showed me the general location of the septic tank and their pump station. After digging up the septic tank I gave the homeowner’s multiple upfront options on getting it pumped. The homeowner’s decided on option 4 and I began pumping the tank until it was clean and clear. Upon completion I cleaned up all tools and materials.
-Perform Minor Rebuild on Toilet, Includes Fill Valve Replacement, Flapper Replacement, and Supply Line. Install New Shutoff for Toilet. After arriving to the home, the homeowner made me aware of a high water bill. The homeowner received a notice from the city that they had a potential leak, however he was unaware of what it could be. The homeowner knows of a kitchen sink faucet leak. The price Pfister has a steady leak, but not enough to account for the high usage. The home was built in the early 1900s, and has been renovated since then. The home has a full bathroom, with a toilet located in a closet. We checked through the bathroom, and noticed the Toto toilet was steady running. We dye checked the toilet which confirmed a poor flapper, and the fill valve was steady running as well. We located the whole house shutoff by the crawlspace door, however it is somewhat tucked into HVAC flex duct work. After getting an idea of how to fix the high water bill issue, I gave the homeowner opti
Upon arrival customer explained that water heater has stopped heating Water heater is located on back of home in Aqua hut after opening Aqua hut I found that pilot light had went out I relit pilot and waited for heater to heat and found that everything is work properly at this time heate4 is under 10 year parts and labor warranty with Quality Service today so here is no charge at this time
-Replace Men’s Urinal Flushometer Valve -Replace Men’s Toilet Seat, Elongated Open Front -Replacement of 8” Spread T&S Faucet for Mop Sink -Replacement of Flapper in Women’s Restroom I arrived today to complete scheduled work. I began by shutting water off to the building and draining the building down. I replaced the men’s toilets seat, and installed an open front elongated seat. I replaced the leaking women’s toilet flapper. I then began by removing the T&S faucet from the mop sink, removing all old parts, including the brass nipples. Once all rem owed, the new faucet got installed, and remounted the fixture to the wall. We then replaced the urinal flushometer. Removing the old Sloan valve, and replaced it with a newer Sloan model including the wall shutoff, urinal spud. Once everything was installed, we turned the water back on and checked for leaks. At this time, everything is functioning properly and without issue.
Upon arrival to the home I spoke with the homeowner about doing a 65 point home inspection. I told the homeowner that I would be checking out all of the fixtures in the drains in the home also told the homeowner that I will test the water pressure on home as well as checking out a few other key components of the plumbing system. I came to the conclusion the most everything in the house was in fairly good condition the only Real issues that I was able to find where the bathrooms downstairs as far as the hall bathroom sink in the master bathroom sink drains were slow to drain which is a little bit inconvenient. I’ve been proceeded to give the homeowner upfront pricing and options to get these issues fixed today. However homeowner stated that since the end of school is coming up he would like to wait and have work done at a later time.
-Tie into Existing PVC Entering the Foundation Area of the Home, or Contingent on the Homeowner having Her Son Run a New Line. We Will Penetrate Low through the Home into the Exterior Wall in Master Bedroom. We Will Remove Portions of Sheetrock from the Ceiling and Walls, and Install New 3/4” PEX Tying into the Existing Point of Entry from the Slab. Ensuring We Cap the Old Main Line. Line Outside of Home Will Have Means of Protection From Weather, and UV Rays -Includes SPP: Annual Whole House Safety Check, Annual Service in Our Equipment, Includes No Dispatch During Normal Hours, 10% SPP Discount, Up to 3 Years Parts and Labor Warranty if SPP is Current Estimated $78.79/Month Over Fixed Rate 15 Year Loan through GOODLEAP. No Penalty for Prepayment.
Arrived at home and met with homeowner. Homeowner made me aware at point of arrival that they were needing to have their HVAC replaced and unsure of what they were going to do. They were just curious of what was going on with the drainfield because of the fact that they had already had one line of the drainfield replaced by a homeowner’s father-in-law 1 to 2 years ago when performing camera inspection of drainfield found lots of solids in the lines went over options as far as rejuvenation and as well as Hydro jetting at that point homeowner stated to give them two weeks to figure out if they are going to be staying in this time or moving because at this point it is costing them more than they expected before given the home
Replace pressure reducing valve in kitchen closet At this time there is little to no water pressure customer hasn’t had meter checked made customer aware that if replacing pressure reducing valve doesn’t fix issue they will have to have meter checked by city Upon arrival customer explained that they had little to no water pressure in the home after looking over everything gave customer price to have PRV replaced with there approval I shut water off at valve below PRV and replaced after replacing I slowly turned water back on and everything is now working properly with no leaks
Replace 3/4hp garbage disposal with new 1/2 garbage disposal Upon arrival customer explained that tankless water heater was having the same issue and his garbage disposal was also leaking after getting his approval I started flush on tankless at no charge being it was less than a month ago when we did so while it was flush I replaced 3/4 garbage disposal with 1/2hp garbage garbage disposal was extremely rusted and difficult to remove after getting installed tested and everything is working properly with no leaks After garbage disposal was replace I flushed tankless with clean water and put back in service and found that flame rods are bad cleaned and reinstalled and fired up but can’t say how long it will last gave customer price to replace and supply is checking availability being unit is so old
- Pump up to 1000 gallons (additional fee per 100 gallons over) Upon arrival I spoke with the homeowner and they showed me the general location of the septic tank. After hand excavating and assessing the septic tank, I came to the conclusion that it would be best if the homeowner replaced the septic tank. I then made the homeowner aware that we can get our sewer specialist out tomorrow morning to further diagnose the septic system. I then gave the homeowner multiple upfront options on getting his septic tank pumped and they decided on option 4. After signature approval I pumped the septic tank clean and clear. Upon completion I cleaned up all tools and materials.
Installation of PVC pipe to city tap sewer Will include Contacting and arranging installation of City tap Crush and Collabs current septic tank Will cover old tank area with straw and grass seed Would need deposit for City tap upfront nonrefundable $4000 Will include pumping tank again if necessary at that time One year membership 5-9-23 Arrived today to look over the job, the 811 markings and a location for the city tap. While on site we located the well to prevent any damage while digging. We also blocked off the leaving line of the tank to prevent water from coming back from the leech field. We also met with the public utilities on site and mapped out where the tap could go. They stated it would at least three says before it could be done. We then informed the customer of the plan and stated it would most likely be the first of next week before we actually begin digging for the new line. The customer stated that it was completely fine and we could proceed whenever. 5-15-23 Arrive
I arrived today to take a look at a few issues the homeowners has been experiencing. First issue was located in the master bathroom. The homeowner needed a handle replaced on a one piece Kohler toilet. They have a home warranty and they have had issues with three different companies coming out and not being able to replace the handle. Everything else has already been replaced in the toilet, such as the fill valve and flapper. Next was a outside hose bib. It leaks when in use, she just needs the leak to stop from the anti siphon. Lastly is a septic issue. They had the tank pumped 2 months ago, and they had an issue with their drain field simultaneously. Some water would stand at the corner of their fence. She claims this issue is still ongoing and she wants to verify that no other issues exist, I made her aware that only a camera inspection could determine if an issue still exists. At this time, I have created 3 different options to resolve the issues at hand. I have emailed them to her