As usual, Bartlett provided great customer service, from scheduling, to the actual appointment. Jason (the technician) was also very professional and great to work with.
Tech (Josh is great!!) explained everything so well and I trust he was not suggesting I do anything unnecessary. I won't use any other hvac company!
Terence quickly went through the system and only found one problem I am hoping his catch will keep me from a new compressor If so he is a keeper!
I have only good things to say about Tyler. He let me know he was on the way. He was prompt. Courteous. Listened to my concerns and questions. Made sure my cats did not get out. He was efficient and fast. I appreciate knowing the A/C is all set for the summer. Thank you.
Response from Bartlett Heating & Cooling:
Thank you, Janet, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that Tyler provided excellent service and addressed all your concerns. It's great to know that your A/C is ready for the summer and that your cats were safe throughout the process. We appreciate your feedback and look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Bartlett technicians are always knowledgeable and friendly. If anything needs to be addressed at my visit. They have a thorough explanation and different options for repairs or replacements.
Response from Bartlett Heating & Cooling:
Thank you, Dana, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that you had a positive experience with our technicians. It's great to know that their knowledge and friendly service made a difference for you. We always strive to provide clear explanations and options for our customers. We appreciate your support and look forward to assisting you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
I got a new heater and A/C system installed last year and am very satisfied with Bartlett. Everyone I have felt with is polite and knowledgeable. Mitchell came to do a checkup on my system recently and did a great job.
Response from Bartlett Heating & Cooling:
Thank you, Diane, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that you're satisfied with your new heater and A/C system and that our team, especially Mitchell, provided you with excellent service. Your satisfaction is our top priority, and it's great to know our efforts are making a positive impact. If you ever need assistance or have any questions in the future, please don't hesitate to reach out. We appreciate your support! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
I was very satisfied with Stephen's service call. Very professional the thorough.
Response from Bartlett Heating & Cooling:
Thank you, Anita, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that you were satisfied with Stephen's service. Our team strives to provide professional and thorough service to all our customers, and it's great to know we met your expectations. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
I would recommend Bartlett HVAC to anyone. The entire process sales, installation, clean up was excellent.
Response from Bartlett Heating & Cooling:
Thank you, Jim, for this 5-star review of your Carrier unit installation! We’re thrilled to hear that you had a great experience with our sales, installation, and clean-up process. Your recommendation means a lot to us. If you need any further assistance in the future, please don’t hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
On time. Communicative. Walked me through the maintenance process.
Response from Bartlett Heating & Cooling:
Thank you, Scott, for this 5-star review of your Carrier unit maintenance! We’re thrilled to hear that you had a great experience with our service team. Being on time and communicative are top priorities for us, and we're glad we could walk you through the maintenance process. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Response from Bartlett Heating & Cooling:
Thank you, Susan, for this 5-star review of your Carrier unit maintenance! We’re thrilled to hear that you had an excellent experience and that Terence was able to assist you. We’ll be sure to pass along your compliments to him. We look forward to serving you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Great, friendly, timely service. Professional and mindful. Very thorough and complete.
Response from Bartlett Heating & Cooling:
Thank you, Jorge, for this 5-star review of your Carrier unit installation! We’re thrilled to hear that you had a positive experience with our team. Providing excellent service is our top priority, and your feedback encourages us to keep up the good work. We look forward to assisting you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Does not get any better in all areas. Thank you very much .
Response from Bartlett Heating & Cooling:
Thank you, Stephen, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that you had a great experience. Your satisfaction is our top priority, and it means a lot to us to know we’ve met your expectations. If you ever need anything else, don't hesitate to reach out. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Jason Kominoth my technician today, simply: Professional- quality work and personal! Made sure I was informed about all details of my service call!
Response from Bartlett Heating & Cooling:
Thank you, Yul, for this 5-star review of your Lennox unit maintenance! We're thrilled to hear that Jason provided you with excellent service during your annual inspection. Our team is dedicated to maintaining high standards, and it's great to know that Jason's professionalism and attention to detail made a positive impact on your experience. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Replaced exiting mechanical system serving the upstairs. Replaced return plenum. Installed Aprilaire filter rack. Set gas pressures and charged air conditioner. System is working as needed. Thank you for choosing Bartlett Heating and Cooling.
HVAC cooling maintenance on Payne air conditioning system in Smyrna
Drain line repair, clog removed, safety switches installed.
Performing maintenance on Rheem heat pump and carrier AC