Excellent Service

Susan from Roswell, GA

Service was excellent. I was well informed every step of the way.

Above and Beyond

Sharon from Roswell, GA

An electrical problem damaged our new zone heating system. Evan spent almost 8 hours troubleshooting, testing, waiting for parts, working with a Carrier rep on the phone to reprogram it and finally getting the three smart thermostats online. He stayed until 7:30 pm to make sure we had heat as the temp was going to 40° overnight. He was very positive and personable throughout and it was obvious he was on a mission to get it working — which he did! I was lucky he had the knowledge and drive to fix it.

Response from Bartlett Heating & Cooling:

Thank you, Sharon, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that Evan went above and beyond to resolve your heating issue. It's always our goal to ensure our customers are comfortable and taken care of, especially in challenging situations like the one you faced. We'll make sure to pass on your kind words to Evan; he truly is an asset to our team. If you need anything else or have further questions, please don’t hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Best service always

Robert from Roswell, GA

Gene as usual was the best, thorough, efficient, ,explained everything clearly and couldn’t be nicer. I explained to the receptionist to always book be with Gene 6 months ahead.

Response from Bartlett Heating & Cooling:

Thank you, Robert, for this 5-star review of your multi-system maintenance! We're thrilled to hear that Gene provided you with such excellent service. We appreciate your loyalty and will make sure to schedule your next appointment with him in advance. Your satisfaction is our top priority, and we look forward to seeing you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC contractor! :-)

Excellent Service

Randy from Roswell, GA

Zach did an excellent job. He found and addressed a couple of things going on with our system.

Response from Bartlett Heating & Cooling:

Thank you, Randy, for this 5-star review of your multi-system furnace maintenance and repair! We're thrilled to hear that Zach provided excellent service and successfully identified and addressed the issues with your system. We appreciate you taking the time to share your experience and look forward to assisting you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Excellent service

Michele from Roswell, GA

Response from Bartlett Heating & Cooling:

Thank you, Michele, for this 5-star review of your multi-system furnace maintenance! We're thrilled to hear that you had a positive experience with our service. Our team strives to provide the best for our customers, and your feedback is greatly appreciated. We look forward to serving you again! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Excellent Service from Gene & Bartlett!

Paul from Roswell, GA

Gene was great! Extremely professional and polite. He explained everything he did and why it was important; he worked hard and accomplished a lot in the time he was here. He made recommendations for future care of equipment and possible replacement down the road. I am extremely pleased!

Response from Bartlett Heating & Cooling:

Thank you, Paul, for this 5-star review of your Nordyne unit maintenance! We're thrilled to hear you had such a positive experience with Gene. His professionalism and willingness to explain the process are qualities we value greatly. We're glad he could provide you with useful recommendations for your equipment's future care. Your satisfaction means a lot to us, and we look forward to serving you again! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Always Excellent Service from Gene

Polly from Roswell, GA

Gene is very knowledgeable, professional, friendly and cares about the clients HVAC systems.

Response from Bartlett Heating & Cooling:

Thank you, Polly, for this 5-star review of your Carrier unit maintenance! We’re thrilled to hear that you had an excellent experience with Gene. His dedication to providing knowledgeable and friendly service truly makes a difference. We appreciate your trust in us for your HVAC needs and look forward to serving you again! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Quality

John from Roswell, GA

Response from Bartlett Heating & Cooling:

Thank you, John, for this 5-star review of your multi-system maintenance! We're thrilled to hear you enjoyed our work. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Excellent service

Michelle from Roswell, GA

Response from Bartlett Heating & Cooling:

Thank you, Michelle, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that you found our service quick, easy, and excellent. Your satisfaction is our top priority, and we look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)

Excellent

Vicki from Roswell, GA

Thank you for fitting us into the schedule on short notice after the ductwork cleaning.

Response from Bartlett Heating & Cooling:

Thank you, Vicki, for this 5-star review of your Carrier furnace maintenance! We’re thrilled to hear that we could accommodate you on short notice after the ductwork cleaning. Your satisfaction is our top priority, and we’re glad we could help when you need it. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)

The Best of the Best

Lee from Roswell, GA

Bo is the best you have! Nice guy who does a great job.

Response from Bartlett Heating & Cooling:

Thank you, Lee, for this 5-star review of your Carrier heat pump maintenance. We're thrilled that Bo made such a positive impression on you. We’re lucky to have him on our team, and we’ll be sure to pass along your praise. Thank you for choosing Bartlett Heating and Cooling as your HVAC contractor! :-)

Great friendly service and competitive pricing

Joseph from Roswell, GA

Great service and competitive pricing. Been customer for over 40 years.

Response from Bartlett Heating & Cooling:

Thank you, Kathy and Joe, for this 5-star review on the installation of your new Carrier system. We take great pride in offering the best service and can't wait to serve your family for many more years to come. Thank you for choosing Bartlett Heating and Cooling for your family's comfort. :-)

Excellent Service

Stephanie from Roswell, GA

Gene is the best. Always….Professional and trustworthy.

Response from Bartlett Heating & Cooling:

Thank you, Stephanie, for this 5-star review of your Lennox furnace repair by Gene. Your kind words will bring a big smile to his face! Thank you for trusting Bartlett Heating and Cooling to take care of your HVAC system :-)

5 stars!

David from Roswell, GA

Gene’s awesome, punctual, and professional.

Response from Bartlett Heating & Cooling:

Thank you, David, for your kind words about Gene. We appreciate your business and will continue to work hard to provide awesome, punctual and professional service! Thank you for trusting Bartlett Heating and Cooling as your HVAC contractor :-)

Excellent Service

David from Roswell, GA

Gene has been servicing our home for many years. Very professional, knowledgeable, punctual and also a very nice person.

Response from Bartlett Heating & Cooling:

Thank you, David, for this 5-star review of your AC service by Gene. We our proud to have Gene on our team because, like you mentioned, he is professional and knowledgeable, and all around a nice person :-). Thank you for trusting Bartlett Heating & Cooling as your HVAC contractor!