Much Appreciated

Yaakov Citrin from Atlanta, GA

I really appreciate this company and Chris for checking everything out, not pressuring me to buy extra parts or service, and making me aware of anything. They have kept my AC running in good condition for several years and no really appreciate that. Thank you.

Great job

Chris from Atlanta, GA

Bartlett had a cancellation and actually came out a day ahead of time (at my request). Josh was very knowledgeable and explained everything that he found, and prioritized what needed to be done. Very happy with their service and I will use them again. Nice to find a Heating and Cooling company that is honest and reasonable.

Great service

Patrick from Atlanta, GA

Happy to have Chris any time

Great Service!

Preetal from Atlanta, GA

Chris is very professional and explains everything!

Response from Bartlett Heating & Cooling:

Thank you, Preetal, for this 5-star review of the maintenance to your AC. We are so happy to see that you are 5-star pleased with our service! Thank you for trusting Bartlett Heating & Cooling as your HVAC contractor :-)

Best tech

Jocelyn from Atlanta, GA

Very clear explanations and solves all problems

Response from Bartlett Heating & Cooling:

Thank you, Jocelyn, for this 5-star review of the repair of AC. We are so glad to know that you count on Bartlett HVAC to take care of any concerns with your HVAC system! Thank you for trusting Bartlett Heating & Cooling :-)

Excellent Service

Sue from Atlanta, GA

Chris has been servicing my systems for several years. He always meets his time window and is flexible with “work from home” and other activities going on at house. I trust his judgement on recommendations for system maintenance.

Response from Bartlett Heating & Cooling:

Thank you, Sue, for this 5-star review of the maintenance of your AC system. We know your time is valuable so we do everything we can to provide an excellent service with as little disruption to your day as possible! Thank you for trusting Bartlett Heating and Cooling, and Chris, as your HVAC contractor :-)

Restored A/C and Proactive!

Kelley from Atlanta, GA

Chris did an awesome job, per usual! He got our A/C unit back in service and was proactive with our second unit and replaced the same failing part. Cool for Summer!

Response from Bartlett Heating & Cooling:

Thank you, Kelley, for this 5-star review of the repair and maintenance of your AC system. We do everything we can to prevent future breakdowns by taking a proactive approach to our service and maintenance. Thank you for trusting Bartlett Heating & Cooling as your HVAC contractor :-)

Stand Up Guy; Heck of a Professional

Griffin from Atlanta, GA

Joshua was very knowledgable, patient when answering my questions, and was able to breakdown how components within an AC unit work in a way that was easy for me to understand. Thank you, Joshua!

Response from Bartlett Heating & Cooling:

Thank you, Griffin, for this 5-star review of the AC maintenance. Josh will be thrilled to see these kind words about the service he provided! Thank you for trusting Bartlett Heating & Cooling as your HVAC contractor :-)

Excellent Service

Rufus from Atlanta, GA

Response from Bartlett Heating & Cooling:

Thank you, Rufus, for this 5-star review of the repair of your AC. Excellent service is what we strive to provide with each visit to your home! Thank you for trusting Bartlett Heating & Cooling as your HVAC contractor :-)

Always Excellent Service!

Ginny from Atlanta, GA

Chris is friendly, efficient, and thoughtful! Today, as always, he analyzed our situation and fixed it quickly (and well). We always enjoy seeing him!

Response from Bartlett Heating & Cooling:

Thank you, Ginny, for this 5-star review of the repair of your duct system. Chris will be thrilled to read these kind words about his service! Thank you for trusting Bartlett Heating & Cooling as your HVAC contractor :-)

Perfect service every time!

Shannon from Atlanta, GA

Chris is always great! So communicative and friendly. He’s very knowledgeable and is always a pleasure to work with!

Response from Bartlett Heating & Cooling:

Thank you, Shannon, for this 5-star review of your AC maintenance. We are proud to have Chris on our team and know he will always provide a great service! Thank you for trusting Bartlett Heating & Cooling as your HVAC contractor :-)

Showed up, generally helpful but made several comments that made me uncomfortable

Carrie from Atlanta, GA

I signed an HVAC contract with Bartlett last fall. The service guy last fall did a good job, but I was less pleased with Barlett’s last service guy last month. He was helpful in explaining some things, but made several comments about things in my house and to me that I thought were inappropriate and unsettling. I will request a new HVAC service person from Barlett for my next 6 month HVAC appointment and hope this was just a less than acceptable one time experience with Bartlett.

Response from Bartlett Heating & Cooling:

I'm so sorry you had a less-than-5-star experience on your most recent maintenance visit. At your convenience, please call me (Shannon Bartlett) so we can discuss this further. It is important to us to ensure that you are 100% pleased with our service. While this is not the review we were hoping for, your feedback is very important to us! I look forward to hearing back from you.

Great Service !!

Dr Richman from Atlanta, GA

Friendly, Honest, Great Quality !!

Response from Bartlett Heating & Cooling:

Thank you, Dr. Richman, for this 5-star review of the AC service. We are happy to see that Josh hit the mark with this maintenance! Thank you for trusting Bartlett Heating and Cooling for great service :-)

Great service

Daniel from Atlanta, GA

Friendly, professional and efficient

Response from Bartlett Heating & Cooling:

Thank you, Daniel, for this 5-star review of your AC and ductless mini split service. We are so pleased to see that Josh hit the mark for great service! Thank you for trusting Bartlett Heating & Cooling as your HVAC contractor :-)

Excellent service!

Aaron Futch from Atlanta, GA

Arrived on time and quickly addressed the issue.

Response from Bartlett Heating & Cooling:

Thank you, Aaron, for this 5-star review of the repair of your AC. We work hard to get to your home and resolve the issues as quickly as possible! Thank you for trusting Bartlett Heating & Cooling as your HVAC contractor :-)