Excellent Service!

Mackenzie from Atlanta, GA

Nick was early to start, communicated when he would be here and when he was finished. He helped set up the new thermostat. The house was clean, the new furnace was installed, the old taken away. The whole process was easy and convenient. And now we have a new furnace. Highly recommend.

Response from Bartlett Heating & Cooling:

Thank you, Mackenzie, For this 5-star review of your Carrier unit installation! We’re thrilled to hear that Nick provided you with excellent service from start to finish. It's great to know that the installation process was smooth and that you’re enjoying your new furnace. Your recommendation means a lot to us, and we truly appreciate your kind words. If you need anything else, please don’t hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Very knowledgeable. Mr. Garcia did an excellent job.

John Bridendall from Atlanta, GA

Response from Bartlett Heating & Cooling:

Thank you, John, for this 5-star review of your multi-system maintenance! We're thrilled to hear that Mr. Garcia provided you with excellent service and demonstrated such knowledge. We appreciate your feedback and look forward to assisting you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Excellent service

Roberta from Atlanta, GA

Zach was awesome! He was friendly, knowledgeable and took the time to answer all my questions. I really appreciated his honesty.

Response from Bartlett Heating & Cooling:

Thank you, Roberta, for this 5-star review of your multi-system maintenance! We're thrilled to hear you had an excellent experience with Zach. He truly is dedicated to providing top-notch service and ensuring all your questions are answered. We appreciate your feedback and hope to assist you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

AMAZING service by Willie

Berkley from Atlanta, GA

Willie was AMAZING! Great communicator and want him as our technician for our property going forward.

Response from Bartlett Heating & Cooling:

Thank you, Berkley, for this 5-star review of your Aprilaire humidifier! We're thrilled to hear that you had such a positive experience with Willie. We pride ourselves on great communication and service, and it’s wonderful to know that Willie made such an impression. Looking forward to serving you again! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Excellent Service!

Ben from Atlanta, GA

Stephen did an excellent job and we look forward to having him back to help again!

Response from Bartlett Heating & Cooling:

Thank you, Ben, for this 5-star review of your multi-system maintenance! We're thrilled to hear that Stephen provided excellent service. We look forward to having him back to assist you again in the future! If you need anything else, feel free to reach out. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Excellent service… with 10🌟’s

Margaret from Atlanta, GA

So happy with the new HVAC system that Brent Installed today! His friendly demeanor, professionalism, and ability to give the best service in the industry was very appreciated Thank you Brent

Response from Bartlett Heating & Cooling:

Thank you, Margaret, for this 5-star review of your Carrier unit installation! We're thrilled to hear that you're happy with the new HVAC system and that Brent made such a positive impression. His friendly demeanor and professionalism are definitely qualities we value, and we’re glad they shone through during your experience. We appreciate your support and feedback, and we’re always here to help if you need anything further! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Excellent

Natalie from Atlanta, GA

Zach went above and beyond recommending and installing an upgrade to our HVAC system. He was very knowledgeable and friendly, as well as great at communicating - from the initial recommendation, to scheduling, to showing/explaining the completed work. The technicians and staff at Bartlett are always kind, knowledgeable, and dependable, which is why we have been customers for over 7 years and 2 different houses.

Response from Bartlett Heating & Cooling:

Thank you, Natalie, for this 5-star review of your UV light install! We’re thrilled to hear that Zach exceeded your expectations and provided you with excellent service. It's fantastic to know that our team has been able to support you over the years and in multiple homes. We truly appreciate your loyalty and look forward to continuing to serve you in the future. If you have any more questions or need assistance, please don’t hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Always good

Kim from Atlanta, GA

It was good to see Terence again. He always does a great job.

Response from Bartlett Heating & Cooling:

Thank you, Kim, for this 5-star review of your multi-system maintenance! We’re thrilled to hear that you had a great experience with Terence again. He truly is a fantastic team member, and we appreciate your continued support. We look forward to seeing you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Excellent Service!

Andrew from Atlanta, GA

Willie did a great job during his visit. He was very efficient, communicated well, and knew the history of my systems to help me make decisions.

Response from Bartlett Heating & Cooling:

Thank you, Andrew, for this 5-star review of your multi-system maintenance! We’re thrilled to hear that Willie provided excellent service and assisted you effectively. We take pride in our team’s knowledge and communication skills. If you need any further assistance, please don't hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Excellent service!

Ashton from Atlanta, GA

Jacob came out on the weekend when our heat was not working. He quickly diagnosed and assessed the situation and got our HVAC back up and running in no time. Grateful for him and his help!

Response from Bartlett Heating & Cooling:

Thank you, Ashton, for this 5-star review of your Carrier thermostat repair! We're thrilled to hear that Jacob was able to assist you promptly and get your HVAC system back up and running. We truly appreciate your feedback and are glad you had a positive experience with our service. If you need any further assistance, don’t hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Wonderful, Prompt

Vicky from Atlanta, GA

Josh came to look at 3 problems and was wonderful dealing with them all. One he immediately fixed and the others he made recommendations for that will require a future visit. He was competent and helpful and just nice to work with. We are regular True customers as our water issues have arisen at least twice a year recently. They are always great!

Response from Bartlett Heating & Cooling:

Thank you, Vicky, for this 5-star review of your multi-system maintenance! We're thrilled to hear that Josh was able to address your concerns promptly and effectively. It’s wonderful to know that you found him competent, helpful, and pleasant to work with. We appreciate your loyalty and value having you as a regular True customer. If there’s anything else we can assist you with or any further issues arise, please don’t hesitate to reach out. We look forward to seeing you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Once again, Fantastic Service from Bartlett!

James from Atlanta, GA

I’ve been a happy Bartlett customer for 8 years. Technician Willie did a great job today, taking the time to explain things and answer my questions. I know my HVAC needs are in good hands with Bartlett.

Response from Bartlett Heating & Cooling:

Thank you, James, for this 5-star review of your Carrier unit maintenance! We’re thrilled to hear that you’ve had a fantastic experience with us for the past 8 years. Willie is an invaluable part of our team, and we’re glad he took the time to address your questions and ensure your HVAC needs are met. Your continued trust in Bartlett means the world to us, and we look forward to serving you for many more years to come! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Excellent service!

Margaret from Atlanta, GA

We can’t thank Josh enough for his excellent service! He is very knowledgeable about our systems and always finding ways to improve them! Thanks Josh!

Response from Bartlett Heating & Cooling:

Thank you, Margaret, for this 5-star review of your Carrier unit maintenance. We’re thrilled to hear that Josh was able to provide you with excellent service and showcase his knowledge about your systems. We're always here to help improve your experience, and we appreciate your feedback! If you have any more questions or need assistance in the future, don’t hesitate to reach out. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Professional Installation Project

YC from Atlanta, GA

I very much appreciated the work of the team that installed my two HVAC systems. It was a big job and seemed to be a lot of work, but the teams showed up and got right to work. They worked all day and got both jobs done. They took care not to make a mess of the house and cleaned up when they finished. They were professional and personable. Aside from the installation job, they seemed to be decent folks and we had a nice conversation. I was pleasantly surprised with the way the install was handled. Thank you very much.

Response from Bartlett Heating & Cooling:

Thank you, YC, for this 5-star review of your Carrier unit installation! We’re thrilled to hear that you were pleased with the professionalism and efficiency of the crew while they installed your HVAC systems. We always strive to provide high-quality service and it’s great to know that they left your home tidy and engaged with you during the process. Your satisfaction is our top priority, and we appreciate your feedback. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Excellent service

John from Atlanta, GA

Response from Bartlett Heating & Cooling:

Thank you, John, for this 5-star review of your Carrier unit maintenance! We truly appreciate your kind words about our multi-system maintenance service. It’s great to know that we met your expectations and provided you with satisfactory work. Your satisfaction is our primary goal, and we look forward to the opportunity to serve you again in the future. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! ??