Excellent Fall Maintenance Check

Karin from Atlanta, GA

Zach was thorough and knowledgeable. He inspected out five units and performed a mold test, which hadn’t been performed previously. We had a time crunch when he came and we appreciated his quick but impeccable work. Thank you. Me

Response from Bartlett Heating & Cooling:

Thank you, Karin, for this 5-star review of your multi-system maintenance! We're thrilled to hear that Zach provided thorough and knowledgeable service during your fall maintenance check. It's great to know that he was able to accommodate your time constraints while still delivering impeccable results, including the mold test. We truly appreciate your feedback and are glad to have you as a valued customer. If you need anything else, feel free to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Excellent

Ray from Atlanta, GA

Chris was so helpful and explained everything! Nick and Jacob were great!

Response from Bartlett Heating & Cooling:

Thank you, Ray, for this 5-star review of your Carrier unit installation! We’re thrilled to hear that Chris, Nick, and Jacob were able to assist you and make your experience a positive one. If you have any more questions or need further assistance, feel free to reach out. We appreciate your support! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Excellent service!

Laura from Atlanta, GA

Chris has been the lead service lead on my account for several years. He delivers excellent service and has a depth of knowledge of HVAC systems.

Response from Bartlett Heating & Cooling:

Thank you, Laura, for this 5-star review of your Carrier furnace installation! We're thrilled to hear that Chris has consistently provided you with excellent service over the years. His expertise in HVAC systems truly makes a difference, and we're glad to have him on our team. If you need anything else or have any questions, please don't hesitate to reach out. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Good Dervice

Saul from Atlanta, GA

The issue of the air filter causing scratching noise when touching to the bottom of the filter frame has not been solved.

Response from Bartlett Heating & Cooling:

Thank you, Saul, for this 5-star review of your Carrier unit installation! We're glad to hear you had a positive experience with our service. However, we're sorry to learn that the issue with the air filter noise hasn't been resolved. Please reach out to our customer support team so we can assist you further and find a solution. Your satisfaction is important to us! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Great service.

Terri from Atlanta, GA

This technician has completed my seasonal service multiple times. He’s always been very professional, thorough and courteous.

Response from Bartlett Heating & Cooling:

Thank you, Terri, for this 5-star review of your Carrier heat pump maintenance! We're thrilled to hear that you've had a positive experience with our technician during your seasonal service. Professionalism and thoroughness are our top priorities, and it's great to know that we met your expectations. We appreciate your continued trust in us and look forward to serving you again! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Strong Example of Quality Service

Joseph from Atlanta, GA

Joshua is a strong example of what quality customer service should look like. He knows his job, is clean, friendly, and efficient. He represents Bartlett very well.

Response from Bartlett Heating & Cooling:

Thank you, Joseph, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that Joshua provided you with such excellent service. He truly embodies our commitment to quality and professionalism. We appreciate your feedback and hope to serve you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Great Service!

Alicia from Atlanta, GA

My tech, Zack was great! Friendly, informative and was able to change out my filters in no time & service us in no time! Another plus, he was great with my dogs.. they loved him!

Response from Bartlett Heating & Cooling:

Thank you, Alicia, for this 5-star review of your multi-system maintenance! We're thrilled to hear that Zack provided you with great service and that he was able to quickly change out your filters. It’s always a bonus when our team connects well with our furry friends! We appreciate your feedback and look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Excellent service

Ray from Atlanta, GA

Chris was very informative and succinct about what I need. A good summary and very nice.

Response from Bartlett Heating & Cooling:

Thank you, Ray, for this 5-star review of your multi-system maintenance! We're thrilled to hear that Chris provided you with informative and succinct service. We aim to ensure our customers have a clear understanding of their needs, and it’s great to know he succeeded in that. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Excellent service

Judith from Atlanta, GA

Response from Bartlett Heating & Cooling:

Thank you, Isabell, for this 5-star review of your multi-system maintenance! We're thrilled to hear you enjoyed our work. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Fantastic service!

Jennifer from Atlanta, GA

The best team! So professional and kind. Thank you!!

Response from Bartlett Heating & Cooling:

Thank you, Jennifer, for this 5-star review of your Carrier unit installation! We're thrilled to hear that you had a fantastic experience with our team. We always strive to provide professional and kind service, and it means a lot to us that you noticed. We appreciate your support and look forward to serving you again! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Excellent!!!

Kathleen from Atlanta, GA

Response from Bartlett Heating & Cooling:

Thank you, Kathleen, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear you enjoyed our work. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Deck everything was working appropriately.Nicholas and his coworkers knew what they were doing. They installed both the indoor and outdoor systems in

John from Atlanta, GA

Response from Bartlett Heating & Cooling:

Thank you, John, for this 5-star review of your multi-system maintenance! We're thrilled to hear that you had a positive experience with Nicholas and our team. It's great to know that everything is functioning well with both your indoor and outdoor systems. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your new setup! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Great Service

Crone70@aol.com from Atlanta, GA

I was satisfied with the professional that did my service.

Response from Bartlett Heating & Cooling:

Thank you, Cammeye, for this 5-star review of your Carrier unit maintenance! Your positive feedback truly motivates our team, and we can’t wait to assist you again in the future. We appreciate you choosing Bartlett Heating and Cooling as your HVAC provider! :-)

Always perfect !

Terrran from Atlanta, GA

Prompt , courteous , professional and perfect service as always ! Thanks !

Response from Bartlett Heating & Cooling:

Thank you, Terran, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that you consistently have a perfect experience with us. Your appreciation for our prompt and professional service means a lot to our team. We look forward to serving you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Smart, kind, and takes great care of me

Laura from Atlanta, GA

Chris is just amazing. He is so knowledgeable and kind to explain everything to me, takes such great care of me and my home.

Response from Bartlett Heating & Cooling:

Thank you, Laura, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that Chris has made such a positive impact during your experience. Our team strives to provide excellent care and support, and it’s wonderful to know that Chris’s knowledge and kindness are appreciated. If you ever need anything else, don’t hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)