I’ve been a happy Bartlett customer for 8 years. Technician Willie did a great job today, taking the time to explain things and answer my questions. I know my HVAC needs are in good hands with Bartlett.
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We can’t thank Josh enough for his excellent service! He is very knowledgeable about our systems and always finding ways to improve them! Thanks Josh!
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I very much appreciated the work of the team that installed my two HVAC systems. It was a big job and seemed to be a lot of work, but the teams showed up and got right to work. They worked all day and got both jobs done. They took care not to make a mess of the house and cleaned up when they finished. They were professional and personable. Aside from the installation job, they seemed to be decent folks and we had a nice conversation. I was pleasantly surprised with the way the install was handled. Thank you very much.
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Response from Bartlett Heating & Cooling:
Thank you, John, for this 5-star review of your Carrier unit maintenance! We truly appreciate your kind words about our multi-system maintenance service. It’s great to know that we met your expectations and provided you with satisfactory work. Your satisfaction is our primary goal, and we look forward to the opportunity to serve you again in the future. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! ??
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Willie was very thorough and knowledgeable performing service and repair on my systems. He explored several possibilities and explained them well and got our system back running. Highly recommend.
Response from Bartlett Heating & Cooling:
Thank you, Scott, for your 5-star review of your multi-system maintenance! We're thrilled to hear that Willie provided you with thorough and knowledgeable service. It's great to know he was able to explore all options and get your system back up and running. Your recommendation means a lot to us, and we look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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We were very pleased
Response from Bartlett Heating & Cooling:
Thank you, David, for this 5-star review of your multi-system maintenance! We're thrilled to hear that you were pleased with our service. Your satisfaction is our top priority, and we look forward to serving you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Response from Bartlett Heating & Cooling:
Thank you, Irma, for this 5-star review of your Carrier unit repair! We're glad to hear that Jacob was able to make it out to you, even late in the day. We appreciate your understanding and hope to serve you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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The price was better than other comparable quotes and service was excellent. The work was completed on time, as promised.
Response from Bartlett Heating & Cooling:
Thank you, David, for this 5-star review of your Carrier unit installation! We're thrilled to hear that you found our prices competitive and our service excellent. It’s great to know we met your expectations with timely completion as well. We appreciate your support and hope to assist you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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The technicians were punctual, professional, and polite. They installed a complete system in our condo and understood the importance of covering the sprinkler heads during installation. When the job was complete, they did an excellent job cleaning up.
Response from Bartlett Heating & Cooling:
Thank you, Susann, for this 5-star review of your Carrier unit installation! We’re thrilled to hear that our technicians provided you with punctual, professional, and polite service during your system installation. We always prioritize protecting your property, like covering the sprinkler heads, and we’re glad that our team’s attention to detail made a difference. It’s also great to know that they left the area clean after completing the job. Your feedback is greatly appreciated, and we look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Great customer service. Kept me informed throughout the day. The cleanup was excellent. The furnaces are both working. Looking forward to the Permit inspection.
Response from Bartlett Heating & Cooling:
Thank you, Gretchen, for this 5-star review of your Carrier unit installation! We're thrilled to hear that you had an excellent experience with our service and that our team kept you informed throughout the process. We're also glad the cleanup and furnace functionality met your expectations. If you have any questions or need further assistance before the inspection, feel free to reach out. We appreciate your business and look forward to serving you again! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Response from Bartlett Heating & Cooling:
Thank you, Don, for this 5-star review of your multi-system maintenance! We’re thrilled to hear you had an excellent experience with us again. Your satisfaction is our priority, and we look forward to serving you in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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They did a lot of work in one day - 2 gas furnace replacements and a central a/c replacement.
Response from Bartlett Heating & Cooling:
Thank you, David, for this 5-star review of your Carrier units installation! We’re thrilled to hear that you were pleased with our team’s work. Replacing two gas furnaces and a central A/C in one day is no small feat, but our goal is always to deliver quality service efficiently. If you have any further questions or need assistance in the future, don’t hesitate to reach out. We appreciate your business! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Josh comes out twice a year to check the furnace before winter and the A/C in the Spring. Always checks for and addresses problems that need fixing before they become a major headache. Very knowledgeable and great service!
Response from Bartlett Heating & Cooling:
Thank you, Rick, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that you've had a positive experience with Josh and our services. Preventative maintenance is key, and we’re glad to know that he’s been able to keep your furnace and A/C in great shape. We appreciate your trust in us and look forward to continuing to provide you with outstanding service! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Josh is excellent. He is extremely knowledgeable and explains his recommendations in terms that are understandable. He is also very personable and mannerly. His helper Willy was also great.
Response from Bartlett Heating & Cooling:
Thank you, Toby, for this 5-star review of your Carrier furnace maintenance! We're thrilled to hear that Josh provided you with excellent service and that he was able to explain everything clearly. We're also glad you found Willy to be helpful. Your satisfaction is our priority, and we appreciate you taking the time to share your experience! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Response from Bartlett Heating & Cooling:
Thank you, Rick, for this wonderful review of your Carrier unit maintenance! We're thrilled to hear that you had a great experience and found our service pleasant and professional. We appreciate your support and look forward to serving you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Turned gas valve back on carrier system.
No heat service called found that the system was set to a temperature that the heat kit inside of the air handler would not travel to the lower levels.
