Wonderful service!!

Melissa from Mableton, GA

Rony was excellent today! He was very kind and professional and took his time to make sure all my 3 units were well taken care of! He wore shoe slips inside which was an added touch of respect! I did sign up for their maintenance program which saves you money for spring and fall tune ups plus more!

Response from Bartlett Heating & Cooling:

Thank you, Melissa, for this 5-star review of your multi-system maintenance! We're thrilled to hear that Rony provided you with excellent service. We take pride in our team's professionalism and attention to detail, and it’s great to know that Rony made a positive impression by being kind and respectful. We’re also glad to hear you signed up for our maintenance program. It’s a great way to keep your units in top shape while saving money on tune-ups! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)

Excellent service

Blaine from Mableton, GA

Great same day service. I rated Rony five stars. I rated cost as only four stars because some companies roll the initial diagnostic fee into the repair if there turns out to be a repair. Also, I didn’t downgrade Rony for not providing a quote before he started the repair since it was under $500, but he needs to provide a quote for all repairs before he starts the work. Thanks for fixing the Ac!

Response from Bartlett Heating & Cooling:

Thank you, Blaine, for this 5-star review of your Trane unit repair! We’re thrilled to hear that you received excellent same-day service and that Rony was able to fix your AC. We agree that all quotes should be discussed before the repair and will reiterate this with our technicians. If you have any more questions or need assistance, don’t hesitate to reach out. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)

Service was great today

James from Mableton, GA

The service was great today with both houses. You seem like a very friendly person knew what he was doing.

Response from Bartlett Heating & Cooling:

Thank you, James, for this 5-star review of both of your homes' maintenance! We're so happy you had a great experience with our service today. Our team takes pride in being friendly and knowledgeable, and it’s wonderful to it's that it made a positive impression on you. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)

Annual service

Pete from Mableton, GA

Rony provided quality service. On time, thorough, and easy to work with.

Response from Bartlett Heating & Cooling:

Thank you, Pete, for this 5-star review of your Lennox unit maintenance! We're thrilled to hear that Rony provided you with quality service and that you had a positive experience. Timeliness and thoroughness are important to us, and we're glad he made the process easy for you. If you have any further needs or questions, don't hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)

Excellent service and very knowledgeable

Bridget from Mableton, GA

Rony was great! He was very polite and knowledgeable when I had questions. Thanks!

Response from Bartlett Heating & Cooling:

Thank you, Bridget, for this 5-star review of your Carrier unit maintenance! We’re thrilled to hear that you had an excellent experience and that Rony was able to assist you with his knowledge and polite demeanor. We strive to provide the best service possible, and your feedback reaffirms our efforts. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)

Survey

Mike from Mableton, GA

Response from Bartlett Heating & Cooling:

Thank you, Mike, for this 5-star review of your Carrier unit maintenance! We’re thrilled to hear that you had a great experience. Your support means a lot to us, and we look forward to serving you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)

Recommend Barlett!!

Shawn from Mableton, GA

Rony was very professional and friendly. Suggestions made to improve functioning without being pushy. This was my first visit from Bartlett and because of this visit I signed up for the Family Membership Plan.

Response from Bartlett Heating & Cooling:

Thank you, Shawn, for this 5-star review of your Rheem spring maintenance! We're thrilled that Rony provided you with professional and friendly service. We're glad his suggestions resonated with you and helped improve your experience. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)

Great service!

Stacie from Mableton, GA

I had a work call and he was so respectful and did things quietly to not distract me. I really appreciated it!

Response from Bartlett Heating & Cooling:

Thank you, Stacie, for this 5-star review of your Carrier unit maintenance! We're glad to hear that our team was respectful and considerate during your work call. We strive to create a positive experience for all our customers, and it’s great to know we met your expectations. If you need anything else, feel free to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)

Excellent service, above and beyond

Matthew from Mableton, GA

Rony did a great job. I was particularly impressed that he noticed a developing problem with one of the outflows (if that is the correct term) and fixed it before it became a major one. Give the man a raise.

Response from Bartlett Heating & Cooling:

Thank you, Matthew, for this 5-star review of your Carrier furnace maintenance! We're thrilled to hear that Rony provided you with excellent service and was proactive in addressing the developing issue with your outflows. His attention to detail truly makes a difference, and we appreciate your recognition of his hard work. We’ll be sure to share your kind words with him. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)

Great Service!

Meredith from Mableton, GA

Jason was very great to work with. Friendly and thorough.

Response from Bartlett Heating & Cooling:

Thank you, Meredith, for this 5-star review of your multi-system heating maintenance. We're thrilled to hear that Jason provided you with a friendly and thorough experience. We pride ourselves on our team's dedication to customer service, and it's wonderful to know that it made a positive impression. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)

Very good service and knowledgeable advise.

George from Mableton, GA

Response from Bartlett Heating & Cooling:

Thank you, George, for this 5-star review of your Carrier furnace maintenance. We truly appreciate your generous feedback! It’s wonderful to know that you had such a delightful experience with our service and that our advice was beneficial to you. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)

Annual system tune-up

Charles from Mableton, GA

Great technician! Very personable and knowledgeable

Response from Bartlett Heating & Cooling:

Thank you, Charles, for this 5-star review of your Carrier furnace heating maintenance. We're thrilled to hear that you had a positive experience with our technician during your annual system tune-up. We take pride in our team's expertise and commitment to excellent service. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)

Excellent service as always.

Chris from Mableton, GA

The technician,Stephen, from Bartlett was early to our scheduled maintenance appointment today. He was professional and thorough in his explanation of what was being performed on our HVAC units. He was very helpful with teaching us on how we can save money on our energy bill. We have used Bartlett for years and would highly recommend them to anyone. Always reasonably priced and honest folks

Response from Bartlett Heating & Cooling:

Thank you, Chris, for this 5-star review of your multi-system heating maintenance. We're thrilled to hear that Stephen provided you with exceptional service and valuable information on your HVAC units. It's great to know that our efforts to be professional and thorough are appreciated. We truly value your long-term loyalty and recommendation. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)

Excellent Service

Derrick from Mableton, GA

Response from Bartlett Heating & Cooling:

Thank you, Derrick, for this 5-star review of your Lennox furnace repair. It brings us genuine joy to know you received outstanding service. Our dedicated team strives to create wonderful experiences for every customer, and your appreciation means the world to us. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)

Great job

Larry from Mableton, GA

He represented your company very well He deserves a raise

Response from Bartlett Heating & Cooling:

Thank you, Larry, for this 5-star review of your Carrier furnace maintenance. It's wonderful to know that Josh delivered exceptional service, as he is indeed a cherished member of our team. Thank you for taking the time to share your feedback; we will happily relay your message to him and management. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)