Great

Shelia from Mableton, GA

Willie did a great job. He was very polite, which I always appreciate in a person. He explained what he did. Thank you and your company for being so prompt in coming out. Again, you have a good employee in Willie Richardson

Response from Bartlett Heating & Cooling:

Thank you, Shelia, for this 5-star review of your Carrier heat pump maintenance! We’re thrilled to hear that Willie provided you with excellent service. We take pride in our team's professionalism and dedication, and it's wonderful to know that it made a positive impression on you. We'll be sure to pass on your compliments to Willie. If you need anything else in the future, please don’t hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Great response!

Shawn from Mableton, GA

Jacob was awesome! He was on-call on Saturday and very friendly and quick to respond to my problem.

Response from Bartlett Heating & Cooling:

Thank you, Shawn, for this 5-star review of your Carrier unit repair! We're thrilled to hear that Jacob was able to assist you so quickly and effectively. We pride ourselves on having a responsive team, and it's wonderful to know that he made a positive impression. If you need anything else in the future, don't hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Customer Service was the Best!!

Shawn from Mableton, GA

Great customer service! From start to finish the entire process was a great one. Every person I came in contact with was friendly and professional. Bartlett goes above and beyond! I recommend them highly!!

Response from Bartlett Heating & Cooling:

Thank you, Shawn, for this 5-star review of your Carrier unit installation! We're thrilled to hear that you had such a positive experience with our team. We take pride in providing excellent customer service, and it’s great to know our efforts made a difference for you. Your recommendation means a lot to us, and we look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Good Service

Beverly from Mableton, GA

New furnace installed and seems to be working well.

Response from Bartlett Heating & Cooling:

Thank you, Beverly, for your positive review of your Carrier unit installation! We're glad to hear that your new furnace is working well and that you had a good experience with our service. If you have any questions or need assistance in the future, feel free to reach out. We appreciate your business! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Excellent Service

Anne from Mableton, GA

Awesome Tech. Kept me informed regarding service work.

Response from Bartlett Heating & Cooling:

Thank you, Anne, for this 5-star review of your Thermalzone furnace repair! We're thrilled to hear that you had an excellent experience with our service. Our team strives to keep our customers informed every step of the way, and it's great to know that you felt supported. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Great service!

Jennifer from Mableton, GA

Brent was awesome! Super helpful and efficient!

Response from Bartlett Heating & Cooling:

Thank you, Jennifer, for this 5-star review of your Carrier unit installation! We're thrilled to hear that you had a great experience with Brent. He truly embodies our commitment to excellent service. We appreciate your feedback and look forward to serving you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Great service

Hanson from Mableton, GA

Response from Bartlett Heating & Cooling:

Thank you, Hanson, for this 5-star review of your Carrier heat pump maintenance! We're thrilled to hear that you had a positive experience with our service. Our team strives to provide the best for our customers, and your feedback is greatly appreciated. We look forward to serving you again! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Excellent service

Kristine from Mableton, GA

Very thorough and informative. Appreciate the feedback and moving forward things to be mindful of. He was great!

Response from Bartlett Heating & Cooling:

Thank you, Kristine, for this 5-star review of your Goodman furnace maintenance! We're thrilled to hear that you found our service thorough and informative. We always strive to provide helpful feedback and ensure a positive experience for our customers. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your support! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Great

Linda from Mableton, GA

Christopher and his assistant were so polite and worked hard for almost six hours. The questions about operating the new equipment was answered in great detail. Great job

Response from Bartlett Heating & Cooling:

Thank you, Linda, for this 5-star review of your Carrier furnace maintenance! We're thrilled to hear that Christopher and his assistant provided you with great service and thorough answers to your questions. We appreciate your feedback and are glad you had a positive experience! If you need anything else, feel free to reach out. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Great Service!

Isabell from Mableton, GA

Response from Bartlett Heating & Cooling:

Thank you, Isabell, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear you enjoyed our work. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Good service.

Adrian from Mableton, GA

Josh provides great service. Top tier technician.

Response from Bartlett Heating & Cooling:

Thank you, Adrian, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that you had a great experience with Josh. He truly is a top-tier technician, and your feedback means a lot to us. If you need anything else in the future, don’t hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Excellent

Don from Mableton, GA

Response from Bartlett Heating & Cooling:

Thank you, Don, for this 5-star review of your Lennox unit repair! We're thrilled to hear that you had an excellent experience with our service. Your satisfaction is our top priority, and we look forward to serving you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Great services and experience as usual.

Dee from Mableton, GA

Response from Bartlett Heating & Cooling:

Thank you, David, for this 5-star review of your Trane unit maintenance! We’re thrilled to hear that you had another great experience with us. We always strive to provide excellent service, and it’s wonderful to know we hit the mark. Looking forward to seeing you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Excellent Service

Shirlocke from Mableton, GA

Rony arrived on time. I was kept informed of when he would arrive. He was courteous, friendly and very professional. He explained the process of what he would be checking. He wore shoe covers inside my house and I definitely appreciated that. Answered all my questions and gave me advice on when to change my air filter.

Response from Bartlett Heating & Cooling:

Thank you, Shirley, for this 5-star review of your Rheem unit maintenance! We're thrilled to hear that Rony provided you with excellent service and kept you informed throughout the process. We take pride in our team's professionalism and attention to detail, including using shoe covers to keep your home clean. It's great to know that Rony was able to answer all your questions and offer helpful advice. We appreciate your feedback and look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Thorough and knowledgeable

Anna from Mableton, GA

This was my first appointment with Bartlett and Rony did a fantastic job. His inspection was thorough and he quickly diagnosed and fixed the issue with one of my units. Rony also answered numerous questions that I had about unit inspections, maintenance, and unit functions. He clearly knows his stuff.

Response from Bartlett Heating & Cooling:

Thank you, Anna, for this 5-star review of your Trane unit repair! We're thrilled to hear that Rony provided you with such a thorough and knowledgeable service during your first appointment with us. It's great to know he was able to quickly diagnose and fix the issue you were facing, as well as answer all your questions about unit inspections and maintenance. Your satisfaction is our priority, and feedback like yours motivates us to keep delivering top-notch service. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We look forward to seeing you again! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)