Great service

Devon from Mableton, GA

Easy, fast service.

Response from Bartlett Heating & Cooling:

Thank you, Devon, for this 5-star review of your Trane unit maintenance! We’re thrilled to hear that you had a great experience with our HVAC maintenance service. Our team works hard to provide easy and fast service, and it’s wonderful to know that it made a difference for you. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)

Excellent service

John from Mableton, GA

Rony did a great job, I would like to have him do our future services.

Response from Bartlett Heating & Cooling:

Thank you, John, for this 5-star review of your AC service by Rony. We will mark Rony as your preferred technician :-). Thank you for trusting Bartlett Heating and Cooling as your HVAC contractor.

Excellent Service

Ed from Mableton, GA

Stephen was friendly and professional and was in constant communicaiton with the home owner while conducting service even while the home owner was not readily available onsite. He coordinated before and after the service was done and detailed all necessary details for the home owner to make a well informed decision. Would definitely recommend to anyone looking for any cooling and heating services.

Response from Bartlett Heating & Cooling:

Thank you, Ed, for these kind words regarding your AC service. Stephen will be over the moon about your high marks for his service. We know that good communication makes all the difference. Thank you for recommending Bartlett Heating and Cooling! We look forward to providing this level of service with each visit to your home :-)

Give him a raise

Larry from Mableton, GA

He represented your company great. Very knowledgeable, with a great personality. If I still had my company, I would try and steal him from you! (Best compliment I could give anyone)

Response from Bartlett Heating & Cooling:

Thank you, Larry, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear about your positive experience. It’s employees like him that really make a difference, and your compliment means a lot to us. We’ll definitely recognize his hard work and dedication. If there's anything else you’d like to share, please feel free to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)

Excellent Service!

Victoria from Mableton, GA

It’s so nice when you have someone who actually has knowledge in their field!

Response from Bartlett Heating & Cooling:

Thank you, Victoria, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that you had a positive experience with our knowledgeable team. Providing excellent service is our top priority, and it's great to know we met your expectations. If you need anything else, don’t hesitate to reach out. We look forward to serving you again! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)

Technician

Michael from Mableton, GA

Excellent service.

Response from Bartlett Heating & Cooling:

Thank you, Michael, for this 5-star review of your Ruud capacitor replacement! We're thrilled to hear that you had an excellent experience with our technician. Your satisfaction is our top priority, and we look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)

Wonderful service!!

Melissa from Mableton, GA

Rony was excellent today! He was very kind and professional and took his time to make sure all my 3 units were well taken care of! He wore shoe slips inside which was an added touch of respect! I did sign up for their maintenance program which saves you money for spring and fall tune ups plus more!

Response from Bartlett Heating & Cooling:

Thank you, Melissa, for this 5-star review of your multi-system maintenance! We're thrilled to hear that Rony provided you with excellent service. We take pride in our team's professionalism and attention to detail, and it’s great to know that Rony made a positive impression by being kind and respectful. We’re also glad to hear you signed up for our maintenance program. It’s a great way to keep your units in top shape while saving money on tune-ups! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)

Excellent service

Blaine from Mableton, GA

Great same day service. I rated Rony five stars. I rated cost as only four stars because some companies roll the initial diagnostic fee into the repair if there turns out to be a repair. Also, I didn’t downgrade Rony for not providing a quote before he started the repair since it was under $500, but he needs to provide a quote for all repairs before he starts the work. Thanks for fixing the Ac!

Response from Bartlett Heating & Cooling:

Thank you, Blaine, for this 5-star review of your Trane unit repair! We’re thrilled to hear that you received excellent same-day service and that Rony was able to fix your AC. We agree that all quotes should be discussed before the repair and will reiterate this with our technicians. If you have any more questions or need assistance, don’t hesitate to reach out. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)

Service was great today

James from Mableton, GA

The service was great today with both houses. You seem like a very friendly person knew what he was doing.

Response from Bartlett Heating & Cooling:

Thank you, James, for this 5-star review of both of your homes' maintenance! We're so happy you had a great experience with our service today. Our team takes pride in being friendly and knowledgeable, and it’s wonderful to it's that it made a positive impression on you. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)

Annual service

Pete from Mableton, GA

Rony provided quality service. On time, thorough, and easy to work with.

Response from Bartlett Heating & Cooling:

Thank you, Pete, for this 5-star review of your Lennox unit maintenance! We're thrilled to hear that Rony provided you with quality service and that you had a positive experience. Timeliness and thoroughness are important to us, and we're glad he made the process easy for you. If you have any further needs or questions, don't hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)

Excellent service and very knowledgeable

Bridget from Mableton, GA

Rony was great! He was very polite and knowledgeable when I had questions. Thanks!

Response from Bartlett Heating & Cooling:

Thank you, Bridget, for this 5-star review of your Carrier unit maintenance! We’re thrilled to hear that you had an excellent experience and that Rony was able to assist you with his knowledge and polite demeanor. We strive to provide the best service possible, and your feedback reaffirms our efforts. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)

Survey

Mike from Mableton, GA

Response from Bartlett Heating & Cooling:

Thank you, Mike, for this 5-star review of your Carrier unit maintenance! We’re thrilled to hear that you had a great experience. Your support means a lot to us, and we look forward to serving you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)

Recommend Barlett!!

Shawn from Mableton, GA

Rony was very professional and friendly. Suggestions made to improve functioning without being pushy. This was my first visit from Bartlett and because of this visit I signed up for the Family Membership Plan.

Response from Bartlett Heating & Cooling:

Thank you, Shawn, for this 5-star review of your Rheem spring maintenance! We're thrilled that Rony provided you with professional and friendly service. We're glad his suggestions resonated with you and helped improve your experience. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)

Great service!

Stacie from Mableton, GA

I had a work call and he was so respectful and did things quietly to not distract me. I really appreciated it!

Response from Bartlett Heating & Cooling:

Thank you, Stacie, for this 5-star review of your Carrier unit maintenance! We're glad to hear that our team was respectful and considerate during your work call. We strive to create a positive experience for all our customers, and it’s great to know we met your expectations. If you need anything else, feel free to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)

Excellent service, above and beyond

Matthew from Mableton, GA

Rony did a great job. I was particularly impressed that he noticed a developing problem with one of the outflows (if that is the correct term) and fixed it before it became a major one. Give the man a raise.

Response from Bartlett Heating & Cooling:

Thank you, Matthew, for this 5-star review of your Carrier furnace maintenance! We're thrilled to hear that Rony provided you with excellent service and was proactive in addressing the developing issue with your outflows. His attention to detail truly makes a difference, and we appreciate your recognition of his hard work. We’ll be sure to share your kind words with him. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)