My AC/Furnace were original to when my home was built 20 years ago. I decided to replace prior to them failing. Bartlett gave me the best price and were able to install both upstairs and downstairs systems in the same day! They arrived on time and finished earlier than expected. Very happy with Brent and his team
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Terrence is great!!!! Polite and helpful and a pleasure to work with!
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Willy was very personable and professional. He communicated well before arriving and while he was in our home. Great job!!!
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Bo was very informative, friendly, and professional and did a great job cleaning up my heating unit. I appreciate the reminder to get carbon monoxide detectors. I’ve been very happy since I switched to service with Bartlett. Far above the competition.
Response from Bartlett Heating & Cooling:
Thank you, Stacey, for this 5-star review of your Trane furnace maintenance! We’re thrilled to hear that Bo provided you with excellent service and valuable information. Your safety is our priority, and we're glad the reminder about carbon monoxide detectors was helpful. We appreciate your loyalty to Bartlett and look forward to continuing to serve you in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Great job
Response from Bartlett Heating & Cooling:
Thank you, Rhonda, for this 5-star review of your multi-system maintenance! We're thrilled to hear that you had a great experience and that our team did a job well done. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Terence and the whole Bartlett team provide excellent customer service. Terence is knowledgeable, professional and dedicated. The Bartlett administrative Team is exceptional.
Response from Bartlett Heating & Cooling:
Thank you, Joan, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that you had a great experience with Terence and our entire team. We pride ourselves on providing knowledgeable and dedicated service, and it’s wonderful to know that our efforts have made a positive impact. Your feedback about our administrative team is greatly appreciated as well. If you need anything else, don’t hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Jacob was excellent. Very professional and knowledgeable.
Response from Bartlett Heating & Cooling:
Thank you, Christopher, for this 5-star review of your multi-system maintenance! We're thrilled to hear that Jacob provided you with excellent service and showcased his professionalism and knowledge. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Willie was on time, thorough, and professional!
Response from Bartlett Heating & Cooling:
Thank you, Kevin, for this 5-star review of your Rheem unit repair! We're thrilled to hear that Willie provided you with timely and thorough service. Your trust means a lot to us, and we look forward to assisting you with any future HVAC needs! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Stephen is one of the nicest young men I have ever met. He was just so easy-going, has a very pleasant calm personality, and patiently explained all the intricacies of the heating system so I could understand what he did in servicing the system, and what would improve the equipment and the air I breathe. He didn’t rush the service snd was very conscientious in making sure all was done correctly. It was just a pleasure to work with him.
Response from Bartlett Heating & Cooling:
Thank you, Ms. Rubino-Cherry, for this 5-star review of your Carrier furnace maintenance! We're thrilled to hear about your positive experience with Stephen. His dedication to providing excellent service and ensuring that our customers fully understand the work being done is truly commendable. We pride ourselves on our team's thoroughness and conscientiousness, and it's great to know that this made your experience enjoyable. We appreciate your kind words and look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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This is the second time Stephen has been my service technician. When I opened the door and saw that it was him I knew I was in good hands. Stephen is very professional and thorough in his job. In the future, if I need someone from Bartlett, I hope it is Stephen!
Response from Bartlett Heating & Cooling:
Thank you, Jim, for this 5-star review of your Goodman unit repair! We're thrilled to hear that Stephen has made such a positive impression during both of your visits. Our team takes pride in providing excellent service, and it’s great to know that Stephen’s professionalism and thoroughness have made a difference for you. We appreciate your continued trust in us, and we’ll make sure to pass along your feedback to him. If you ever need our services again, we hope to have Stephen there for you! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Very through with his inspection of the furnace. Informed me of his findings and explained the necessary steps needed to assure the furnace continues to properly function.
Response from Bartlett Heating & Cooling:
Thank you, David, for this 5-star review of your Carrier furnace maintenance! We're thrilled to hear that you had an excellent experience with our service. Our team takes pride in being thorough and ensuring our customers are well-informed about their furnace inspections. If you have any further questions or need additional assistance, please don't hesitate to reach out. We appreciate your trust in us! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Fujitsu mini-split system not heating in Smyrna.
Installed 2 new Carrier High Efficiency gas furnaces with Carrier condensers
HVAC heating maintenance on Carrier furnace and humidifier in Smyrna.
Inspecting data plate for Trane equipment
HVAC heating maintenance on Trane furnace in Smyrna
Main level system not heating properly found that there could be a issue with the control module for the blower motor.
Installed Aprilaire humidifier on Carrier furnace in Smyrna
2 System Heating Maintenance on Dual Fuel Systems.