Bo was so nice and knowledgeable. He arrived on time and was mindful about wearing shoe covers to protect our carpet. He explained things that needed fixing in a manner that we could understand and was extremely professional. Highly recommend Bartlett and Bo!
Response from Bartlett Heating & Cooling:
Thank you, Francisco, for this 5-star review of your Carrier unit repair! We're thrilled to hear that you found our service quick, easy, and excellent. Your satisfaction is our top priority, and we look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Bo was exceptionally thorough about his job. He truly exemplified customer service. I would definitely recommend him to customers. Thanks for your service!
Response from Bartlett Heating & Cooling:
Thank you, Christina, for this 5-star review of your ICP unit maintenance! We're thrilled to hear that Bo provided you with excellent service and went above and beyond. We appreciate your recommendation and look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Bo was very thorough and very polite. He did an excellent job and was very courteous and professional.
Response from Bartlett Heating & Cooling:
Thank you, Michelle, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that Bo provided you with excellent service. We pride ourselves on professionalism and courtesy, and it's wonderful to know that reflected in your experience. If you need anything else, don’t hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Terence has been coming to our home for years and always professional,efficient with a friendly attitude! Every time he comes by we chat briefly about our kids and how things are going. All around great person to have around!!
Response from Bartlett Heating & Cooling:
Thank you, Jack, for this 5-star review of your Carrier unit maintenance! We’re thrilled to hear that Terence has consistently provided you with excellent service. It’s great to know that he not only gets the job done efficiently but also builds a friendly rapport with you. We truly value long-term relationships like yours and look forward to continuing to serve you! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Terrence always does amazing work
Response from Bartlett Heating & Cooling:
Thank you, Chris, for this 5-star review of your Carrier unit maintenance! We’re thrilled to hear that Terrence provided excellent service and met your expectations. We’ll be sure to pass along your compliments. If there’s anything more we can do for you, just let us know! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Stephen was very polite, he explained the process of my service and I didn’t understand he would stop to show me the parts of my AC unit so I will feel comfortable with my decision.
Response from Bartlett Heating & Cooling:
Thank you, Sharon, for this 5-star review of your Trane unit maintenance! We're thrilled to hear that Stephen was able to assist you and make you feel comfortable with the process. Clear communication is important to us, and it's great to know that he took the time to explain everything and show you the parts of your AC unit. If you have any more questions or need further assistance, please don’t hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Christopher and his team were on time, polite and professional. They worked efficiently and installed two HVAC systems in the time they specified. Excellent service.
Response from Bartlett Heating & Cooling:
Thank you, Ken for this 5-star review of your Carrier units installation! We’re thrilled to hear that you had a positive experience with Christopher and the team. Timeliness, professionalism, and efficiency are priorities for us, and it’s gratifying to know that we met those goals during your HVAC installation. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Steven arrived ahead if schedule, was courteous, knowledgable and friendly. Thank you for your great service!
Response from Bartlett Heating & Cooling:
Thank you, Estelle, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that Steven provided you with excellent service. We pride ourselves on punctuality and customer satisfaction, and it’s great to know that his courteous and knowledgeable approach made a positive impression. We look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Bo did a great job and was very thorough! Glad he is on our team!
Response from Bartlett Heating & Cooling:
Thank you, Carol, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that Bo provided you with excellent service and was thorough in his work. We're lucky to have him on our team as well! If you ever need anything else, don’t hesitate to reach out. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Stephen was very polite with great communication.
Response from Bartlett Heating & Cooling:
Thank you, Brandon, for this 5-star review of your multi-system maintenance! We're thrilled to hear that Stephen provided you with excellent service and communication. We'll make sure to pass along your compliments to him. If you need anything else, don’t hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Terence has been my tech for years as I’m signed up for Bartlett’s maintenance plan. He’s always on time and honest when he recommends services or replacement parts for my units. Highly recommend Bartlett and Terence!
Response from Bartlett Heating & Cooling:
Thank you, Jennifer, for this 5-star review of your multi-system maintenance! We're thrilled to hear about your positive experiences with Terence and our maintenance plan. It's great to know that you appreciate his punctuality and honesty. Your recommendation means a lot to us, and we're grateful for your continued support. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
On time, focused, professional and southern charmer!
Response from Bartlett Heating & Cooling:
Thank you, Mary, for this 5-star review of your HVAC unit maintenance! We’re thrilled to hear that you had an excellent experience and appreciated our service. Our team always aims to be professional and punctual, and it’s great to know that our southern charm made a positive impression. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
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