Chris and Carter did a great job completing our job. They installed a zoning system, added returns, and moved registers from walls to floors.
Response from Bartlett Heating & Cooling:
Thank you, Sarah, for this 5-star review of your Trane unit repair! We're thrilled to hear that Chris and Carter provided great service and completed your zoning system installation to your satisfaction. We appreciate your feedback and hope you enjoy the improved comfort in your space! If you need anything else, feel free to reach out. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Stephen from Bartlett did a great job with our annual service on the furnaces. He was on time and very respectful of the home. He explained everything he did and answered all of our questions. We have used Bartlett for over 15 years and never had any complaints.
Response from Bartlett Heating & Cooling:
Thank you, Deedee, for this 5-star review of your multi-system maintenance! We're thrilled to hear that Stephen provided excellent service during your annual furnace maintenance. It's great to know that his professionalism and attention to detail met your expectations. We appreciate your loyalty to Bartlett over the last 15 years, and we look forward to continuing to serve you in the future. If you have any further questions or need assistance, please don't hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Mitchell is rare service industry professional. Knowledgeable, solution oriented and of great character. Bartlett Heating and Air is fantastic!
Response from Bartlett Heating & Cooling:
Thank you, David, for this 5-star review of your Rheem furnace maintenance! We're thrilled to hear that Mitchell made such a positive impression. His dedication to providing knowledgeable and solution-oriented service truly reflects our commitment to excellence at Bartlett Heating and Air. We appreciate your support and look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Zach was great. He was professional, efficient and on time.
Response from Bartlett Heating & Cooling:
Thank you, David, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that Zach provided you with great service and was able to meet your expectations. We take pride in our team's professionalism and efficiency. If you need anything else in the future, don't hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Stephen showed up early, was polite and knowledgeable. He was able to address the furnace issue and provide a follow up appointment to put a fix in the works. I appreciate him leaving me with a working furnace and information about what caused the issue.
Response from Bartlett Heating & Cooling:
Thank you, Alyssa, for this 5-star review of your Carrier unit repair! We're thrilled to hear that Stephen was able to resolve your furnace issue promptly and professionally. It's our goal to provide excellent service, and we're glad he could leave you with a working furnace and helpful information. We appreciate your feedback and look forward to assisting you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Evan was on time. Explained the issues. Made the necessary repairs. Cleaned up afterwards. Fair pricing. Very pleased.
Response from Bartlett Heating & Cooling:
Thank you, Joe, for this 5-star review of your multi-system maintenance! We're thrilled to hear that Evan provided you with excellent service and made sure to explain everything clearly. It's great to know you were satisfied with the repairs and appreciated the cleanup. Your support means a lot to us, and we aim to keep delivering fair pricing and quality service. We look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Bo is the Best! He explained the operation and flow of my heating system and made necessary repairs to get it up and running well. He is trustworthy and demonstrates his expertise with excellent customer service!
Response from Bartlett Heating & Cooling:
Thank you, Carmilla, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that Bo provided you with excellent service and took the time to explain everything about your heating system. It's great to know that his expertise and trustworthy nature made a positive impact on your experience. We appreciate your feedback and look forward to assisting you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Jason is great! My thermostat had an issue and he called me back on a Sunday night to give me next best steps then came out the next day to fix the issue. He’s considerate of the overall project & isnt trying to upsell me beyond what is a good decision for the house & the units.
Response from Bartlett Heating & Cooling:
Thank you, Stacy, for this 5-star review of your whole-home dehumidifier install! We're thrilled to hear about your positive experience with Jason. We strive to provide the best service possible, and it's great to know that he was able to assist you promptly and thoughtfully. Your satisfaction is our priority, and we appreciate your support! If you need anything else or have further questions in the future, don’t hesitate to reach out. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Jason is very helpful & it was a big project. I still need to schedule him to come back because I need an outlet installed for the upstairs de-humidifier. He installed new thermostats and the one one the main level is not working so I need to schedule someone to come back to help with that as well.
Response from Bartlett Heating & Cooling:
Thank you, Stacy, for this wonderful review of your Carrier unit repair! We're glad to hear that Jason was helpful during your service and system upgrades. We appreciate you letting us know about the need for an outlet installation and the issue with the thermostat on the main level. We are thrilled that Jason was able to visit today to fix the thermostat. Your satisfaction is important to us, and we’re here to ensure everything works perfectly for you! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Response from Bartlett Heating & Cooling:
Thank you, Cheryl, for this 5-star review of your multi-system maintenance! We're thrilled to hear you had a fantastic experience with us. Your satisfaction is our priority, and we look forward to serving you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Zach was awesome! Communicated clearly and professionally! Service was amazing as it always is.
Response from Bartlett Heating & Cooling:
Thank you, Sean, for this 5-star review of your Amana furnace maintenance! We're thrilled to hear that you had an amazing experience and that Zach was able to provide clear and professional communication. We appreciate your continued support and look forward to serving you again! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Response from Bartlett Heating & Cooling:
Thank you, Susan, for this 5-star review of your Trane maintenance! We're thrilled to hear you had a fantastic experience with us. Your satisfaction is our priority, and we look forward to serving you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Nice guy, competent, professional
Response from Bartlett Heating & Cooling:
Thank you, Phillip, for this 5-star review of your Trane unit maintenance! We're thrilled to hear that you had a positive experience with our service. Our team strives to provide prompt and professional assistance, and it's always great to know when our efforts are appreciated. We look forward to serving you again! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Evan was great to work with, like all the Bartlett crew is :) He explained all of his findings with my units thoroughly and gave great recommendations on how to address some things for keeping my system in good shape.
Response from Bartlett Heating & Cooling:
Thank you, Robert, for this 5-star review of your multi-system maintenance! We're thrilled to hear that Evan provided you with excellent service and thorough explanations. It's our goal to help our customers maintain their systems in great shape. We appreciate your feedback and look forward to assisting you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Response from Bartlett Heating & Cooling:
Thank you, Randy, for this 5-star review of your multi-system maintenance! We're thrilled to hear that you had an excellent experience with us. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback. We look forward to serving you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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