We have had multiple heating and air companies over the years. Have had bad experiences with most of them. Had our basement unit stop heating and called Bartlett heating and air as a friend recommended them. Zach came out and figured out the problem really fast. Love that he talked through the issue and fixed it right away.
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Cameron is the consummate professional: prompt, friendly, efficient and communicative. Bartlett always does a great job over here. Thank y’all!
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Speedy service, polite technicians. Couldn't ask for more.
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Gene has always been our top guy to come out and service our heat and air unit!
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Jacob did a great job! He tried to resuscitate our old unit. Unfortunately it was beyond redeemable.
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Cameron was a real delight very knowledgeable and professional giving Excellent Service! Thank You Cameron/ Barlett Heating Cooling!😊
Response from Bartlett Heating & Cooling:
Thank you, Nadine, for this 5-star review of your Goodman unit maintenance! We're thrilled to hear that Cameron provided you with excellent service. Our team always strives to uphold professionalism and knowledge, and it’s wonderful to know that it made a positive impact on your experience. We appreciate your support and look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Response from Bartlett Heating & Cooling:
Thank you, John, for this 5-star review of your Lennox furnace repair! We're thrilled to hear that you had a great experience and that our team did a job well done. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Chris was outstanding—highly professional, genuinely personable, and meticulous in derails
Response from Bartlett Heating & Cooling:
Thank you, Abdul-Hamid, for this 5-star review of your Carrier unit installation! We're thrilled to hear that Chris made such a positive impact on your experience. We pride ourselves on providing outstanding service, and it’s great to know that his professionalism and attention to detail stood out to you. We appreciate your feedback and look forward to serving you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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We’re vey pleased with Mitchell work and his very personable. He kept us informed thru the entire process. Very happy with his service. Please always send Mitchell back.
Response from Bartlett Heating & Cooling:
Thank you, Saul, for this 5-star review of your Trane unit maintenance! We're thrilled to hear that you were pleased with Mitchell's work and found him personable. Keeping our customers informed throughout the process is a top priority for us, and it's great to know that Mitchell delivered on that front. We appreciate your feedback and will certainly make a note to send Mitchell back for your future needs. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Gene is great! He’s honest in letting me know what we are keeping an eye on so I’m not surprised if/when an issue arises.
Response from Bartlett Heating & Cooling:
Thank you, Janna, for this 5-star review of your Goodman unit maintenance! We're delighted to hear that Gene has been a great help in keeping you informed. It's our mission to offer peace of mind and transparency, and it's wonderful to know we're achieving that. If you ever have questions or need further assistance, don’t hesitate to reach out. We truly appreciate your support! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Mitchell is polite and knowledgeable…I feel totally secure when he’s here and feels he knows his job well
Response from Bartlett Heating & Cooling:
Thank you, Nancy, for this 5-star review of your multi-system maintenance! We're thrilled to hear that you had an excellent experience with Mitchell. He truly values providing top-notch service and ensuring our customers feel secure and informed. We appreciate your feedback and look forward to serving you again! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Awesome young men, very nice and explained things to us! Excellant service
Response from Bartlett Heating & Cooling:
Thank you, KK, for this 5-star review of your Carrier furnace installation! We're thrilled to hear that our team provided you with excellent service and took the time to explain everything. Your satisfaction is our top priority, and we appreciate your support! If you have any more questions or need assistance in the future, feel free to reach out. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Had Stephen come look at our two units and has a great experience. He was efficient, clean, and very knowledgeable. Would highly recommend him again.
Response from Bartlett Heating & Cooling:
Thank you, Caroline, for this 5-star review of your multi-system maintenance! We're thrilled to hear you had a great experience with Stephen. We'll be sure to pass on your compliments to him. If you ever need assistance again, don’t hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Great service
Response from Bartlett Heating & Cooling:
Thank you, Billy, for your fantastic 5-star review of your multi-system maintenance service! We're delighted to hear that you were satisfied with our work. It means a lot to us to know that we met your expectations. Your satisfaction is our top priority, and we can't wait to serve you again in the future! Thanks for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
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Replaced existing mechanical system. Installed Aprilaire filter rack. Increased return duct to 14”. Tested system in heat and cool. System is working as needed. Thank you for choosing Bartlett Heating and Cooling.