Stephen was on time . Explained what he Was going to do . Afterwords, he recommended to go with a air cleaner inside unit for extra cleaning. Will do next visit . Very knowledgeable.(
I really appreciated Gene's cheerful attitude, professionalism, and expertise!
Response from Bartlett Heating & Cooling:
Thank you, Joe, for this 5-star review of your Lennox unit maintenance! We’re thrilled to hear that Gene was able to provide you with excellent service. His cheerful attitude and professionalism are truly valued, and we’re glad his expertise made a positive impact on your experience. If you need anything else, feel free to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Stephen was really nice, polite, informative & answered all the questions that I had:
Response from Bartlett Heating & Cooling:
Thank you, Sarah, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that Stephen provided you with great service and was able to address all your questions. We appreciate your feedback and look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Response from Bartlett Heating & Cooling:
Thank you, Jordan, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear you enjoyed our work. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Mitchell was very polite and professional. He explained everything to me and was very thorough.
Response from Bartlett Heating & Cooling:
Thank you, Lisa, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that Mitchell provided you with excellent service and took the time to explain everything thoroughly. We'll be sure to pass along your kind words to him. If you have any more questions or need assistance in the future, feel free to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Stephen was excellent. Knowledgeable & explained trouble with unit well.
Response from Bartlett Heating & Cooling:
Thank you, Rodney, for this 5-star review of your Rheem unit maintenance! We're thrilled to hear that you had a good experience with our HVAC technician, Stephen. It's great to know that he was professional and took the time to explain the issues with your unit. We appreciate your support and look forward to serving you in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Very pleased with Stephen’s customer service!
Response from Bartlett Heating & Cooling:
Thank you, Amy, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that you had a positive experience with Stephen's customer service. If you need anything else or have any questions, don’t hesitate to reach out. We appreciate your support! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Jason was a professional. Communication and top quality service.
Response from Bartlett Heating & Cooling:
Thank you, David, for this 5-star review of your Lennox unit maintenance! We're thrilled to hear that you received excellent service from Jason. We pride ourselves on our communication and quality, and it's great to know that we met your expectations. We appreciate your feedback and look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Stephen was awesome! He was thorough and speedy. I appreciated his recommendations and expertise. He was fantastic like everyone else at Bartlett!
Response from Bartlett Heating & Cooling:
Thank you, Marcea, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that you had a fantastic experience with Stephen and that his thoroughness and expertise made a positive impression. We're proud of our team and are committed to providing excellent service to all our customers. Your kind words mean a lot to us! We look forward to serving you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
No simple task, this. Finding the words yet again to express in some original way the gratitude and appreciation we feel toward Bartlett for that same old (but far from boring) super-stellar service to our home our family and our comfort. I'm not sure whether this is the seventh or the eighth year we have benefited from the attention of their skilled and friendly staff, but I remain confident in the forecast that this year won't be the last. Bravo!
Response from Bartlett Heating & Cooling:
Thank you, Paul, for this 5-star review of your Lennox unit maintenance! We truly appreciate your continued trust and support over the years. It’s always our goal to provide exceptional service and ensure the comfort of your home and family. We're thrilled to have you as part of our Bartlett family and look forward to many more years of working together. Bravo to you too for making our job so rewarding! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Chris and team from Bartlett installed a new A/C and furnace replacing the 24 yr antique that finally had enough. Chris arrived right on time and did a great job, keeping me informed and cleaning up thoroughly at the end of the job.
Response from Bartlett Heating & Cooling:
Thank you, John, for this 5-star review of your Carrier unit installation! We're thrilled to hear that you had a great experience with Chris and the team at Bartlett. We take pride in our punctuality and attention to detail, so it's fantastic to know that you appreciated the communication and cleanup. Enjoy your new A/C and furnace, and don't hesitate to reach out if you need anything in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Mitchell stayed late and worked in inclement weather to make sure the job got done completely and correctly. Very Thankful to have a company like Bartlett with Technicians like Mitchell that truly care and take pride in their work!
Response from Bartlett Heating & Cooling:
Thank you, Eric, for this 5-star review of your Carrier unit repair! We’re thrilled to hear about your positive experience with Mitchell. His dedication and commitment to delivering high-quality service, even in challenging weather conditions, truly reflect the values we uphold at Bartlett. We’re grateful to have such passionate technicians on our team who genuinely care about their work and our customers. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Very knowledgeable.
Response from Bartlett Heating & Cooling:
Thank you, Michael, for this 5-star review of your Lennox unit maintenance! We're thrilled to hear that you found our team knowledgeable. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Super fast service on a Sunday and always so very professional. Stephen took time to explain what was happening and how best to fix it!
Response from Bartlett Heating & Cooling:
Thank you, Chris, for this 5-star review of your Rudd unit repair! We're thrilled to hear that you had a positive experience with our service, especially on a Sunday. Stephen is dedicated to providing excellent service, and we’re glad he could help explain the process to you. Your satisfaction is our priority, and we look forward to assisting you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
He’s the best!
Response from Bartlett Heating & Cooling:
Thank you, Ray, for this 5-star review of your Carrier unit maintenance! We’re thrilled to hear that you had a great experience. Your support means a lot to us! If there’s anything else we can do for you, don’t hesitate to reach out. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
Finding disconnected duct in attic
Replacing dirty filter on Lennox air handler