Professional, kind, and knowledgeable technicians. We have been customers for 14 years and we wouldn’t trust our systems with another company.
Bo did an awesome job and explained everything he did and how our unit was operating. He is such a nice young man and a pleasure to work with.
Gene is keeping me cool this summer, which I greatly appreciate!!
Stephen was very professional. He called ahead to notify me that he was on his way. He was on time, did complete inspection, and answered all of my questions. Very impressed with him.
Response from Bartlett Heating & Cooling:
Thank you, Andrew, for this positive feedback. We are thrilled that you are pleased with our Family Membership Plan. Your feedback means the world to us. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Arrived well within targeted time zone, ready to maintain our system, proactively checking all facets. Offered timely suggestion to improve system performance.
Response from Bartlett Heating & Cooling:
Thank you, Bill, for this 5-star review of your Carrier unit maintenance! We're thrilled to hear that our team arrived on time and took the initiative to proactively check your system. It's great to know that the suggestions made for improving performance were helpful. If you need any further assistance or have more ideas in the future, please don't hesitate to reach out. We appreciate your trust in us! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
He was prompt and courteous.
Response from Bartlett Heating & Cooling:
Thank you, Phillip, for this 5-star review of your Carrier unit repair! We’re thrilled to hear that you had an excellent experience with our service. Our team strives to be prompt and courteous, and your feedback truly motivates us. We look forward to assisting you again in the future! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Brent was on time, efficient and kept me updated as he went through the furnace installation process
Response from Bartlett Heating & Cooling:
Thank you, Sharon, for this 5-star review of your Carrier unit repair! We’re glad to hear that Brent provided you with timely updates and made the furnace installation process efficient. Our team works hard to ensure a smooth experience for our customers, and it’s great to see that reflected in your feedback. If you have any further questions or need assistance, feel free to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Mitchell did an exceptional job of repairing my aging AC system at a very reasonable price. He was not pushy with selling a new system like most other companies in the past.
Response from Bartlett Heating & Cooling:
Thank you, Paul, for this 5-star review of your Adp unit repair! We're thrilled to hear that you had a positive experience with Mitchell and that he was able to repair your AC system without any pressure to buy a new one. Your satisfaction is our priority, and we truly appreciate your recognition of our team's professionalism and pricing. If you need any further assistance or have any questions, feel free to reach out. We look forward to serving you again! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
I was unable to be there for the service call; however, met with my wife and was very kind and knowledgeable. Explained in a way that made my wife feel comfortable, and when she needed help, he took the time to explain the situation to me on the phone so that I could make the right decision for our home. He also gave us a litany of options and did not make us feel overwhelmed.
Response from Bartlett Heating & Cooling:
Thank you, Noah, for this 5-star review of your Lennox unit repair! We truly appreciate you taking the time to share your experience. We're glad to hear that our technician was able to effectively communicate with both you and your wife, making her feel comfortable during the service call. Our goal is to ensure our customers feel informed and confident in their decisions, so it's great to know we hit the mark. If you have any further questions or need assistance down the line, please don't hesitate to reach out. We look forward to serving you again! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Stephen did a greet job!
Response from Bartlett Heating & Cooling:
Thank you, James, for this 5-star review of Rheem unit maintenance! We're thrilled to hear that you had a great experience and that Stephen provided excellent service. We’ll be sure to pass along your compliments to him. If you need anything else, feel free to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Great service and reasonable prices! Transparency and honesty a big plus! Thanks Jason K for taking care of me! Sheila
Response from Bartlett Heating & Cooling:
Thank you, Sheila, for this 5-star review of your Bryant unit maintenance! We're thrilled to hear that you had a great experience and appreciated our service and pricing. Jason is indeed a valued member of our team, and we’re glad he could take care of you. Your feedback about transparency and honesty means a lot to us. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
The guys were professional, polite, finished quickly, and everything seems to be working great.
Response from Bartlett Heating & Cooling:
Thank you, Brian, for this 5-star review of your Carrier unit installation! We're thrilled to hear that you had an excellent experience with our team. Professionalism and customer satisfaction are our top priorities, and it’s great to know that everything is working well for you. If you need anything else or have more feedback in the future, feel free to reach out. We hope to see you again soon! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
Performed leak search on carrier air handler
Installation of HVAC System. - Marietta
Hvac system maintenance on 2 Carrier systems
Taking return and supply air temperatures on Lennox air conditioning unit
Replaced existing mechanical system serving the master bedroom. Replaced return and supply plenums. Installed new Aprilaire filter rack. Tested system in heat and cool. System is working as needed. Thank you for choosing Bartlett Heating and Cooling.
Hvac services on Trane Heat Pump systems
Serviced Carrier Infinity HVAC System
Performed maintenance on carrier infinity air conditioning system