Brownigan, You did a wonderful job,thank you. Alice
I discovered I had a faucet that had frozen this last winter. CPI came out and was able to get it replaced and make some other recommendations. Very satisfied with the work done.
Super great experience. Professional and easy to work with. Got us in earlier than our original appointment
Thanks I do not own a computer I am 85 years old so if you want a good impression of my feelings call me you have my phone Wayne
I only thought that CPI would be checking out the work they had done a year ago in installing a walk-in tub, but Aaron checked all the plumbing in our 17 year old manufactured home - including going into the crawl space with possible spiders and ???
Excellent service and tremendous breadth of knowledge. Brannigan followed the trail of corrosion to its source in the water cleaning system. Although it cost us more to fix the whole system, our water system is now functioning as it should and our water is cleaner, which in turn will save us from having to replace another water heater or washing machine or any other water dependent appliance. Note: I am not rating the price of the service because I have nothing to compare it to. I had to trust them. They came highly recommended, the work was stellar and I had a leaking water heater that had to be replaced before more damage occurred. In turn Brannigan found corroded pipes, other leaks, dirty, untreated well water and a failed water system. In other words - our health and welfare has no price. Job well done. Thanks.
I would clearly say that Trevor from CPI was extraordinary displaying highly developed skills on a very small project that I had attempted repairs upon. Quality, quick response repairs come at a high price. That is the way the world works and CPI is no exception. That is the fortunate and unfortunate reality we all face in decision making.
Cost was more than quoted. I feel I was charged extra when they broke a tool, having to go to Home Depot in Oak Harbor—adding the cost to my bill.
Bravo for prompt response plus solving the problem.
CPI tells you what they are going to do and it happens...from time they will arrive, cost and repair description. There is a cost for that kind of service...but we feel it is valuable.
Trevor did a great job in completing a difficult replacement water heater project in a small confined space. His attention to detail and responsiveness to questions is much appreciated.
Everything promised was delivered
Trevor did a great job in determining the problem and identifying the appropriate solution. Will definitely use him again!
Davis recently replaced the water heater in our home. Represents the company very well, good explanation of issues and sound recommendations. Will switch from current service provider to CPI due to his work.
Performed all work as proposed Installed owner supplied kitchen faucet Installed 3 new emergency shutoff valves under kitchen sink Installed new drain piping under kitchen sink Installed new dishwasher air gap with discharge line to sink drain Installed new dishwasher burst resistant supply tube to new emergency shutoff valve under sink All new plumbing tested no leaks No warranty on any existing plumbing or plumbing fixtures No warranty on any owner supplied parts Tested water extremely hard water 19 grains per gallon, strongly recommend water softener to full house for all fixtures Tested pressure 95 psi this is above safe working pressure of 80 psi strongly recommend reducing this pressure as quoted Thank you for choosing CPI for your plumbing needs
Turned water heater to pilot. Removed venting. Added a piece of flashing. Remounted vent. Returned water heater to normal operation.
Plumbing Inspection Arrived onsite per customer request to have us perform the annual maintenance and safety inspection on his plumbing and heating system. Began by flushing the Rinnai tankless water heater. Isolated water to unit and hooked up tankless service kit as required. Flushed unit with vinegar per manufacturer specifications. Restored water to unit and bled air in system. Checked inlet filter on unit and cleaned it as required found a small amount of debris. Restored power to the unit insuring I had 120 degree water upon leaving. I then moved on to checking all the plumbing fixtures inside the home. All the fixtures inside the home are operating as designed with no visible issues or defects. All drains are flowing freely. Rick let me know he has not experienced any plumbing issues in the past year. Went through water treatment located in shop garage. Rick informed me he is regularly changing the filters and adding salt as required. Offered to change filters onsite and Rick
Checked customer complaint about a clogged drain line and a bad faucet. The customer had a drain for their laundry and kitchen sinks that were clogged and a kitchen faucet that the hot water side was not running well. Presented customer pricing to attempt clear the drain and perform a diagnostic on the faucet. After pricing was approved I laid down a rug to protect the customerâ€™s floor from damage. Performed augering of the drain. After augering for a while I was able to clear the drain. I ran large quantities of water down the drain to test for clogs and leaks. The drain performed as designed and there were no leaks or clogs when last checked. Performed diagnostic of the kitchen faucet. I removed the supply lines from the angle stops and ran the water into a bucket to check the water pressure. The water line did not appear to have any clogs or drops in pressure. This indicated there may be an issue with the faucet cartridge. Presented customer pricing to perform a parts search and l
* mail invoice * Customer called in because of water heater that was leaking from the tank. Customer requested option to replace water heater with like and kind, pricing was presented and customer decided to move forward with work. Customer already had breaker and water shut off to tank. Removed existing water heater flexâ€™s. Drained tank. Removed existing T&P drain piping. Removed existing earthquake straps. Removed existing electrical connection. Pulled tank. Removed existing water heater pan. Installed new water heater pan. Installed new water heater pan drain piping. Installed new tank. Resecured existing water heater earthquake straps. Installed new water heater flexâ€™s. Reinstalled existing electrical connection. Filled tank. Checked for leaks. No leaks found at this time. Checked faucet for hot water. Note: customer stated they did not wish to have a thermal expansion tank on unit. Existing water heater did not have one installed. Note: customer was notified that hardness
Arrived onsite to customer request of pricing for a replacement hvac system, customer had solar panels added to the house and wants to switch from a gas furnace and Heat Pump to an Electric furnace and Heat Pump. Customer may also want a gas line removed and capped, and potentially would like a return air duct relocated.
Customer stated kitchen sink was draining extremely slow. Provided estimate to attempt to clear kitchen sink drain and customer agreed to work. Removed clean out cap and used cable through drain line retrieving plastic. Cable had grease on it when pulling cable out of drain. Tested sink verifying proper drainage. Used camera through clean out underneath kitchen sink finding 2 sections of abs piping with bellyâ€™s. Also found grease buildup on walls of drain piping. Provided estimate to perform hydro jetting. Provided estimate to replace kitchen sink drain piping and customer declined work at this time. No warranty or guarantee on drain cleaning. Thank you for choosing CPI plumbing and heating.
Customer had water heater leaking that was 11 years old. Provided estimate to replace water heater and install flood stop. customer agreed to work. Turned water and gas off to water heater and drained tank. Replaced earthquake straps. Tested water pressure getting 90 psi. Informed customer a pressure reducing valve needs to be installed to lower water pressure. Customer does not want to install prv. Installed new 40 gallon propane water heater. Installed flood stop on water heater. Connected water supply lines. Turned water back on to water heater and filled tank. Verified no leaks present. Connected gas supply line and used gas sniffer verifying no leaks present. Set temperature to 120 degrees. Showed customer how to operate flood stop. Performed water test getting 3 grains of hardness, 0 iron and value of 7 for ph. Thank you for choosing CPI plumbing and heating.
Customer called in because water heater had a clean coming from water connections. Customer already had water shut off to building, and tank drained. Removed existing water connections. Removed tank. Installed new earthquake straps. Installed new emergency shut off. Reinstalled tank. Tied T&P into original drain piping. Installed new water heater flexâ€™s. Stubbed drain piping from water heater pan and ran to exterior of building. Had owner turn water back on to building. Checked for leaks. No leaks found at this time. Note: electrical connection to water heater was installed against code. Highly recommended having electrician update electrical connection to water heater in order to meet code. CPI plumbing and heating does not warranty customer supplied installations. Thank you for choosing CPI plumbing and heating!
Customer called about a leaking shut-off. Shut-off served unit 306 on the top floor and was a gate valve. Provided pricing to perform replacement as necessary, customer accepted. Isolated water main to building, partially drained via hose bibb. Cut access as necessary. Cut out the gate valve and soldered on a new quarter turn ball valve. Turned water back on, purged air, no leaks detected. Cleaned work area. Thank you for choosing CPI!
Customer called in wanting a customer supplied hydrant installed. Shut water off to system. Drained system. Removed existing hydrant. Removed existing water piping to hydrant. Installed new section of water piping. Reinstalled existing post. Installed new hydrant. Returned water to system. Checked for leaks. No leaks found at this time. Tested installation. Hydrant working as designed. Note: CPI plumbing and heating does not warranty or guarantee customer supplied installations. Thank you for choosing CPI plumbing and heating!
We ran an experiment with Wayne and showed him how this tankless compared to his last one actually does a start up cycle where it thanks before it turns the flame on so it takes 47 seconds to get hot water to his shower which is a total of just under a gallon and a half of water we did this test three times confirming everything and now he understands that it is not 38 gallons of water by the time he gets hot out of the shower head
Please mail paper copy to Alice (need to return in 6 months for first filter change) Installed new pre and post filters on water system Turned the water off and removed the treatment system to add filters in the system Cut out pvc pipes that went to the pressure tank Built a wood structure and hung filters on Mounted both of the filters then piped everything back in reinstalled the water softener and the brine tank also we had to reset up the manifold going to the pressure tank tee Turned the water back on and filled system slowly Confirmed all the programming on the softener and topped of brine tank
Arrived on site per customer complaint of her hosebib at the front of her house leaking water when being used. Ran water through the hosebib and saw water leaking out from behind the paneling of the home. Presented pricing for replacement of hosebib with and without membership pricing. Customer accepted pricing. Shut water off to home and drained system. Carefully cut an 8x8 hole in the drywall to expose the hose bib piping. Removed existing hosebib and replaced with a new frost free hosebib. When all connections were secure, restored water to the home and inspected for leaks. No leaks were identified. Cleaned work area and installed an 8x8 access panel. While inspecting the hose bib piping down in the crawlspace, large amounts of water was present in the majority of the crawlspace on the vapor barrier, pooling up to a couple of inches from the ground near where the hosebib piping was located. Informed the customer of this and presented pricing for dewatering of crawlspace and inst
5/2 Customer called in because of drain leak in crawlspace. Will be performing repair of kitchen drain line. Will also perform diagnostics to verify there are no other drain leaks on the Will return to perform work as proposed. 5/6 Went into crawlspace and cut away portion of piping that was broken. Found that piping was supposed to be venting for kitchen. Chased vent back and verified that it was only feeding kitchen line. Capped off vent. Capped off connection to kitchen drain line. Installed studor vent on kitchen drain line under sink. Tested installation, no signs of leaks found at this time. Load tested tub 3 times. Ran water at lavatory faucet for 10 minutes. Flushed toilet 12 times. Load tested kitchen sink 4 times. Inspected crawlspace drain piping. No signs of leaks found at this time. Inspected water piping in crawlspace. No signs of leaks found at this time. Thank you for choosing CPI plumbing and heating!