N63 W22633 Main Street
Sussex, WI 53089
262-309-6498

Local Reviews

Rated 5.0 out of 5 stars based on 24 customer reviews

Great Customer Service

I was a little skeptical of all the 5 stars. HoneyCreek was recommended to me by another contractor which made the final decision a little easier. James and Alex showed up on time, answered all of my questions and were great to work with. I did notice a couple of items with the install that gave me pause. Ryan, one of the owners came out and agreed with my assessment wtihout any hesitation and we got his guys back to address those issues to my satisfaction. It was the clear desire to provide superior customer service that earned HoneyCreek their 5 star rating and helped me understand all of the other reviews. Highly recommended.

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Great service! Super and friendly technicians

They called ahead to let me know they were coming. Timely, efficient and friendly. Explained everything to me and repaired my furnace. No pressure to purchase a new furnace as mine is 24 years old and still doing the job! They will return in warmer weather to check my air conditioner. Very happy with their visit!

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Professional, friendly & thorough service

Easy to communicate with, prompt reply, and a great value for the service performed. A maintenance contract that is worth the cost.

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Review

James was very knowledgeable and professional. Excellent service

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Good experience

Two men showed up promptly in the morning to clean and service my furnace. When they were done, one of them explained to me the diagnostic tests that they ran on my furnace. I recommend this company.

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Great customer service

Had an issue with my furnace not working and they came out same day. They tried fixing it at my request but it ended up having too many issues to be able to fix. They installed a new furnace a few days later but in the meantime gave me space heaters. Wonderful customer service. Really go above and beyond. All the employees are great as well as the owner. Will use them again for any other need I have.

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Professional, personable service!

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Fall Maintenance

The team came and performed fall maintenance on our system. They finished on time and explained the equipment status clearly. Both technicians were very professional and polite.

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Great service, polite workers, helpful

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Job Locations

Alex K.

Alex K. Job Checkin

Rheem furnace tune up

Rheem furnace tune up

Alex K.

Alex K. Job Checkin

Tune up.carrier furnace

Tune up.carrier furnace

Alex K.

Alex K. Job Checkin

Tune up kenmore furnace

Tune up kenmore furnace

Alex K.

Alex K. Job Checkin

Tune up Armstrong air furnace

Tune up Armstrong air furnace

Alex K.

Alex K. Job Checkin

Repair Rheem furnace

Repair Rheem furnace

Alex K.

Alex K. Job Checkin

Tune up Rheem furnace

Tune up Rheem furnace

Ryan L.

Ryan L. Job Checkin

Lennox furnace tune up.

Lennox furnace tune up.

Alex K.

Alex K. Job Checkin

Install new rheem furnace

Install new rheem furnace

Alex K.

Alex K. Job Checkin

Repair carrier furnace


Trent B.

Trent B. Job Checkin

Winter maintenance. Tune up on a Rheem Furnace.

Winter maintenance. Tune up on a Rheem Furnace.

Ryan L.

Ryan L. Job Checkin

Furnace repair.


Ryan L.

Ryan L. Job Checkin

Furnace repair.

Furnace repair.

Ryan L.

Ryan L. Job Checkin

York furnace tune up.

York furnace tune up.

Alex K.

Alex K. Job Checkin

Repair carrier rooftop unit

Repair carrier rooftop unit

Trent B.

Trent B. Job Checkin

New install. Install of a Rheem Furnace

New install. Install of a Rheem Furnace