I was a little skeptical of all the 5 stars. HoneyCreek was recommended to me by another contractor which made the final decision a little easier. James and Alex showed up on time, answered all of my questions and were great to work with. I did notice a couple of items with the install that gave me pause. Ryan, one of the owners came out and agreed with my assessment wtihout any hesitation and we got his guys back to address those issues to my satisfaction. It was the clear desire to provide superior customer service that earned HoneyCreek their 5 star rating and helped me understand all of the other reviews. Highly recommended.
They called ahead to let me know they were coming. Timely, efficient and friendly. Explained everything to me and repaired my furnace. No pressure to purchase a new furnace as mine is 24 years old and still doing the job! They will return in warmer weather to check my air conditioner. Very happy with their visit!
Easy to communicate with, prompt reply, and a great value for the service performed. A maintenance contract that is worth the cost.
James was very knowledgeable and professional. Excellent service
Two men showed up promptly in the morning to clean and service my furnace. When they were done, one of them explained to me the diagnostic tests that they ran on my furnace. I recommend this company.
Had an issue with my furnace not working and they came out same day. They tried fixing it at my request but it ended up having too many issues to be able to fix. They installed a new furnace a few days later but in the meantime gave me space heaters. Wonderful customer service. Really go above and beyond. All the employees are great as well as the owner. Will use them again for any other need I have.
The team came and performed fall maintenance on our system. They finished on time and explained the equipment status clearly. Both technicians were very professional and polite.
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