Very friendly and informative. This has been the best service tech we have had at our house since we've been a customer of interstate.
Jake appears to be very knowledgeable and willing to answer questions
They did a great job on my duct service cleaning. Would definitely recommend!
Jordan was amazing thank you so much for your help. Great experience
Performed preventative maintenance on Furnace for customer. Cleaned washable filters. Inspected blower assembly, motor, electrical components, burners, flame sensor, igniter, inducer motor and overall condition of equipment. Capacitor on blower is bad. Furnace is under parts and labor warranty until December 14th. I replaced the capacitor under warranty. Checked thermostat operation, wiring, amps, temperatures and gas pressure. System is heating properly within manufacture specifications at this time.
Estimate to replace existing 3 1/2 Ton with a Carrier 3 1/2 Ton system. Includes: 70,000 BTU 80% Gas Furnace 3 1/2 Ton Evaporator Coil 3 1/2 Ton 16 Seer AC LP gas kit for propane Metal drain pan Honeywell Thermostat Warranties: 10 year parts 10 year coils 10 year compressor 20 year heat exchanger 1 year labor
Came out to give estimate for replacement of two 3 ton systems. Customer wanted estimates for Carrier and Goodman equipment.
Came out to rebid the estimates I gave 2 months ago. Recommended American Standard unit, due to customers existing system being an American Standard.
3 system AC tune up on blue shield plans. Checked in with homeowner and started with guest house. Washed condenser thoroughly, using portable power washer. Cleaned access panel and checked dual capacitor and contactor. Changed 12x24 and left spare 12x12 filter, as the room to access it was locked. Checked furnace blower, control panel and evaporator/ drain line. Cycled system on and checked refrigerant charge amp draws and temperature split. Got a 14 degree differential from 12x24 return and furthest supply from it, this is a manufactured conditioned space with low insulation and a metal roof, and there outside temperature is 98 degrees so this likely accounts for the low temperature split. For main house, washed condenser thoroughly, changed 4-14x24x1 filters and checked furnace and evaporator coils. Washed condensers, checked capacitors, and contactors. Checked refrigerant charge and amps. Both systems are working well at this time. Notated filter sizes on pinned notes.
Arrived to non club no cool. Spoke with Seth about systems performance. He stated that the condenser was freezing up around the accumulator, and suction line. Afterwards he shut the system off and tried to run it again after it thawed and it froze again. I checked the refrigerant levels and found the system low. With Seths permission I performed a soap bubble leak search and found multiple leaks in the coil. Airhandler 6400 indoor 5% off Hp and Airhandler 14000 10% off Tuesday the 27th soonest install date Tomorrow 12-2pm Or 5-7pm
Came out to call to recheck system after an inspection was done and the inspector said that the delta T temperature difference wasnâ€™t enough. I checked system operation and charge. System is cooling at a 10 degree subcooling level, and the recommended level is 8 degrees, so the system is operating properly. As for the temperature difference in the home. I had 72-73 degree return air and 60-61 degree air coming out of the supply vents average of 13 degree difference. This system is operating properly. Temperature differences can vary due to heat in attic and longer runs from the system.
Came out to call. Customer stated that the system wasnâ€™t cooling properly and was constantly running. I checked system over and found the unit low on refrigerant. System is over ten years old and uses R-22. Outdoor system is in rough shape and has had several repairs. I went over repair vs replace options with customer and recommended replacement of the unit, due to age and condition of the unit. Also made her aware that the R-22 refrigerant is no longer being produced and would benefit from replacement than repair. Customer wanted to get system up and running today and wanted a quote for replacement. I added 3.7lbs of R22 to get system cooling properly. Customer is aware that the system has a leak and that this is a temporary fix. No guarantees how long refrigerant will last.
On May 10, 2021 arrive to a Blue Shield customer for a spring tuneup upon arrival customer stated the unit wasnâ€™t working they checked everything found that the disconnect was not making connection killed a breaker Tightened connections re-flipped it and checked components check the charge and tested system operation to everything is working properly at this time
On May 7, 2021 I arrived to a silver club member for a spring tuneup upon arrival I checked thermostat and thermostat operations are then went to the furnace I checked the blower did amp draws check the coil everythingâ€™s good there are then went to the condenser did amp drawls check the components I disassembled washed and reassembled the condenser I then checked system operations at the condenser everything is working properly at this time thank you for your business mike t
I arrived for a recall on a tune up. I inspect the system and cycled all modes, heat, cool and emergency heat and tested all components in the system and found no issues with the performance of any components at this time. I cycled all modes multiplayer times and found the systems to respond to the commands I gave it through the thermostat.
21APR2021 JB 21APR Friends and family spring maintenance. Cycled system on in cooling. Inspected blower motor, compartment evap coil and ductwork. Pulled disconnect and washed condenser coils. Capacitor at 65/70 6.3/7.5 Compressor amps 8.5/24.4 Fan amps 1 We decided to go ahead and swap out the capacitor as it was getting close to -5% Shut system off at disconnect swapped capacitor. Capacitor 70/70 7.5/7.5 System is running properly at this time.
Performed preventative maintenance on AC system for customer. Customer stated that he already changed the filters and that he hasnâ€™t had any issues since the last time we were out to check the system. I inspected the blower assembly, motor, electrical components, evaporator coil, drains and overall condition and operation of equipment in attic. Evaporator coil has significant rust in some parts. Recommended a pan treatment to help keep drain clean from build up. Customer approved, so I put a pan treatment in coil area. I cleaned the condenser coil thoroughly. Checked thermostat operation, wiring, capacitor, contactor, compressor, fan motor, amps, temperatures and pressures of condenser. Capacitors were reading out of tolerance range and the system was a little low on refrigerant. I discussed with customer about the repairs needed and made suggestions based on the situation. Customer had me replace the capacitor, and I added 1.8lbs of 410a to get system in subcooling range based on ma
Came out to call for fan motor not operating. Customer stated that the outside system fan motor wasnâ€™t operating but the unit was still on. System is a heat pump and I did go over the operation of the defrost mode and how the fan shuts off so the system can thaw out when needed. However, the fan motor was over amping and making a noises like the bearing were loose. Heat pump was installed March of last year. Part and labor is covered under first year warranty. Ordered motor to come back to replace it. Came back out to call to replace fan motor. Took old fan motor out and installed new condenser fan motor in heat pump. Tightened fan blade down to shaft and made sure all bolts were tight. Cycled heat pump on and checked amps and operation of heat pump. New motor sounds significantly better. Recommended maintenance plan and extended labor warranty for heat pump system so customer would be covered for 10 years.
I arrived to inspect a system that we have recently repaired. I first spoke with the homeowner and they wanted to have the thermostat inspected and wanted to know about better air filtration. I inspect the thermostat and reprogrammed it to run with a 90% furnace. I also inspected the furnace and found that we have left a jumper wire on the control board and this was running the furnace constantly. I removed the jumper and checked the systems operation. We talked about better air filtration and I bid to install a polarized air filter at all grills and to install a whole house air purification system in the system located in the attic. If you have any questions please contact us and we will do everything we can to help you in anyway possible. Your friends at Interstate.