Jake appears to be very knowledgeable and willing to answer questions
They did a great job on my duct service cleaning. Would definitely recommend!
Jordan was amazing thank you so much for your help. Great experience
Came out to call. Customer stated that the system wasnâ€™t cooling properly and was constantly running. I checked system over and found the unit low on refrigerant. System is over ten years old and uses R-22. Outdoor system is in rough shape and has had several repairs. I went over repair vs replace options with customer and recommended replacement of the unit, due to age and condition of the unit. Also made her aware that the R-22 refrigerant is no longer being produced and would benefit from replacement than repair. Customer wanted to get system up and running today and wanted a quote for replacement. I added 3.7lbs of R22 to get system cooling properly. Customer is aware that the system has a leak and that this is a temporary fix. No guarantees how long refrigerant will last.
On May 10, 2021 arrive to a Blue Shield customer for a spring tuneup upon arrival customer stated the unit wasnâ€™t working they checked everything found that the disconnect was not making connection killed a breaker Tightened connections re-flipped it and checked components check the charge and tested system operation to everything is working properly at this time
On May 7, 2021 I arrived to a silver club member for a spring tuneup upon arrival I checked thermostat and thermostat operations are then went to the furnace I checked the blower did amp draws check the coil everythingâ€™s good there are then went to the condenser did amp drawls check the components I disassembled washed and reassembled the condenser I then checked system operations at the condenser everything is working properly at this time thank you for your business mike t
I arrived for a recall on a tune up. I inspect the system and cycled all modes, heat, cool and emergency heat and tested all components in the system and found no issues with the performance of any components at this time. I cycled all modes multiplayer times and found the systems to respond to the commands I gave it through the thermostat.
21APR2021 JB 21APR Friends and family spring maintenance. Cycled system on in cooling. Inspected blower motor, compartment evap coil and ductwork. Pulled disconnect and washed condenser coils. Capacitor at 65/70 6.3/7.5 Compressor amps 8.5/24.4 Fan amps 1 We decided to go ahead and swap out the capacitor as it was getting close to -5% Shut system off at disconnect swapped capacitor. Capacitor 70/70 7.5/7.5 System is running properly at this time.
Performed preventative maintenance on AC system for customer. Customer stated that he already changed the filters and that he hasnâ€™t had any issues since the last time we were out to check the system. I inspected the blower assembly, motor, electrical components, evaporator coil, drains and overall condition and operation of equipment in attic. Evaporator coil has significant rust in some parts. Recommended a pan treatment to help keep drain clean from build up. Customer approved, so I put a pan treatment in coil area. I cleaned the condenser coil thoroughly. Checked thermostat operation, wiring, capacitor, contactor, compressor, fan motor, amps, temperatures and pressures of condenser. Capacitors were reading out of tolerance range and the system was a little low on refrigerant. I discussed with customer about the repairs needed and made suggestions based on the situation. Customer had me replace the capacitor, and I added 1.8lbs of 410a to get system in subcooling range based on ma
Came out to call for fan motor not operating. Customer stated that the outside system fan motor wasnâ€™t operating but the unit was still on. System is a heat pump and I did go over the operation of the defrost mode and how the fan shuts off so the system can thaw out when needed. However, the fan motor was over amping and making a noises like the bearing were loose. Heat pump was installed March of last year. Part and labor is covered under first year warranty. Ordered motor to come back to replace it. Came back out to call to replace fan motor. Took old fan motor out and installed new condenser fan motor in heat pump. Tightened fan blade down to shaft and made sure all bolts were tight. Cycled heat pump on and checked amps and operation of heat pump. New motor sounds significantly better. Recommended maintenance plan and extended labor warranty for heat pump system so customer would be covered for 10 years.
I arrived to inspect a system that we have recently repaired. I first spoke with the homeowner and they wanted to have the thermostat inspected and wanted to know about better air filtration. I inspect the thermostat and reprogrammed it to run with a 90% furnace. I also inspected the furnace and found that we have left a jumper wire on the control board and this was running the furnace constantly. I removed the jumper and checked the systems operation. We talked about better air filtration and I bid to install a polarized air filter at all grills and to install a whole house air purification system in the system located in the attic. If you have any questions please contact us and we will do everything we can to help you in anyway possible. Your friends at Interstate.
Preformed fall service on condensing Bryant furnace arrived to find a code of 31 pressure switch failure went to carrier got warrant part system went through steps of operation but now would not release gas found a faulty LP kit bypassed regulator until we return will have to call manufacturer and see if they will warrant the part since it is technically an add on. System operating correctly at this time customer also had me install new Honeywell smart thermostat
Performed preventative maintenance on 3 furnaces. Inspected blower assembly, blower motor, electrical components, heat exchangers, burners, flame sensor, ignitors, gas valves, inducer motors and overall condition of equipment. The two Amana units have some wear on the heat exchangers, but no cracks found at this time. The u it for the downstairs part of the house was making some vibration noise on start up. It was the inducer motor making the noise. The amp readings were within range, but made homeowner aware of the potential bearings wearing out in that part. Customer will call if they want to replace it. I cleaned the flame sensors and brushed dust off the components. Checked thermostat operation, wiring, capacitors, amps, temperatures and gas pressures. All 3 systems are still heating properly within manufactured specifications at this time.
Order parts Monday and return. Returned and installed new defrost control board with defrost sensor. Since this is second time part has failed I tested unit thoroughly. Found that after unit ran awhile condenser would intermittently kick out. Found bad connection to common wire at air handler. Connected would intermittently connect then rattle and loose connection. Repaired connection. Cycled unit in all modes. System is on north side of house and maybe getting a little more abuse than normal. As a precaution installed a small piece of guttering over unit. Install thermostat to shut unit off at freezing temperature and also gave further education on emergency heat setting. System is heating at this time. System was frozen solid outside apon arrival. Unthawed unit and washed slightly dirty coil so unit could be tested. Cycled unit multiple times in all modes. Unit under warranty no charges to customer.
Silver club fall tune up on Amana high efficinecy furnace. Cleaned electronic air cleaner and components, inspected UVC lamp and it is still good at this time. Inspected thermostat, surge protectors and dryer vent. Checked hot water tank, flue, drain, evap coil and heat exchanger. Checked blower, blower capacitor and plenums. Checked ductwork and insulation. Cleaned flame sensor. Could only visually inspect propane gas valve, as the caps were stripped. Measured heat rise, amp draws and delta temps. System working great at this time. Customer interested in upgrading UVC lamp for whole house UVC UVV lamp system when the current lamp goes out. System working well at this time.
Homeowner did not show.
I came out for a no cool, on the primary system. I checked the system over and found the condenser not running. The dual capacitor was extremely low. I also found the contactor pretty burned and pitted. I went over options and they decided on installing the deluxe compressor saver kit. I installed a new dual capacitor, single pole contactor and a hard start kit. I washed the condenser coil and cycled the AC. I checked all operations and charge. All working well.
Arrived to no cool service call and performed system evaluation. System low on r410a customer chose to refill system. Added 2lb of r410 to system. System running at 12 superheat and 7 subcooling. System is cooling as designed at this time. If system becomes low on refrigerant in near future suggest leak check be performed.