9320 S. Pole Rd
Oklahoma City, OK 73160
(405) 794-8900

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Local Reviews
for newalla, ok

Rated 4.0 out of 5 stars based on 3 customer reviews

A/C service

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service. Highly recommended.

Always easy and quick when dealing with Interstate.

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Won’t use again

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Job Locations
for newalla, ok

Jason B.

Jason B. Job Checkin

06JUN2022 Jason B Arrived for first spring tune up, and to verify recent repairs. Spoke with homeowner before getting started. Cycled on AC then checked pressures, amps, and capacitor. Tightened lugs at disconnect and contactor. Thoroughly washed out condenser coils. system is running properly at this time. 10SC 12SH All amps and capacitors within manufacture specifications.


Jason B.

Jason B. Job Checkin

17MAY2022 Jason B Arrived for not cooling well. Found leak at liquid line dryer. 25MAY2022 Jason B Arrived for previously recommended repair. Recover refrigerant from AC. Repair leak at liquid dryer. Pressure check and pull vacuum on AC. Pull vacuum to 500 microns. Add refrigerant back to AC. Weigh in 6lbs of 410. Currently it is too cold to charge the AC. Reattached insulation to furnace to prevent blocking the blower. Scheduled summer tune up with office for 6JUN2022 will adjust charge then system is working properly at this time.


Joseph K.

Joseph K. Job Checkin

I arrived to bid a system for replacement. I first spoke with the homeowner and found that he already has other bids to replace the system. We inspected the system together and compared bids from the other company’s. His favorite bid was a Armstrong system 20 seer 10 year parts warranty for 12,680. I bid a 16.5 seer carrier system with the same 10 year labor warranty with a one year labor warranty and free first year maintenance plan to keep the system clean. I offered to install my carrier system for the same price as the arm strong with all my same guarantees and the homeowner wants to stay with the Armstrong 20 seer system.


Jason B.

Jason B. Job Checkin

25APR2022 Jason B Arrived for spring tune up, and spoke with homeowner about the systems performance. Cycled system on at the thermostat. Inspected coil, blower cabinet, motor and all electrical components at the furnace. Inspected pressures, capacitors, fan, and compressor. Washed out condenser coils. Cycled system back on. Homeowner is using washable filters, and stated he would take care of it. System is running properly. dryer vent is not completely through the roof into the flashing. Enjoy your vacation!


ISAAC J.

ISAAC J. Job Checkin

Came out to call for master bedroom having a pretty significant temperature difference. When it’s cold outside, customer stated that the room can be 6 degrees different from the rest of the home. Told customer that I would do a complimentary air balancing on the system and see if we can get it more comfortable. 2-15-2022 Isaac J. Came back out to do an air balancing. I added 3) 10” dampers, 1) 8” damper, and 1) 6” damper to the supply plenum. After the installation of the dampers, I went to each area of the home and checked airflow and adjust rooms according to customers use. After completing the air balance on the system. Customer could notice a significant difference in how the room felt to them. Told customer to have the system run like this till the next visit and if we need to do any more adjustments, we can do them at that time.


ISAAC J.

ISAAC J. Job Checkin

Came out to call for a system heating, but customer thinks that something is wrong. I checked the system over and found no issues with how the unit is operating. Customer stated that the far end of the home isn’t getting as warm as her bedroom and bathroom. I explained to her that the unit and the thermostat are closer to the end of the home that stays the warmest. System may be satisfying temperature on the thermostat before it gets warm on the other end of the home. System is from the late 90’s as well as isn’t in the best shape. The rewiring we did on the unit was to help get customer heat and it’s working like it should. I recommended that the system be replaced due to age and condition.


Rodney S.

Rodney S. Job Checkin

Arrived for a no heat issue. Evaluated system and found 3A fuse blown, replaced fuse and checked all low voltage wiring in air handler and heat pump for shorts. None found. System operating normally. Signed homeowner to a Blue shield agreement. Did not charge service call, we were out on 10/17/21 for same issue.


Jason B.

Jason B. Job Checkin

17OCT2021 Jason B Arrived for no heat, spoke with Dale about the systems history and performance. This is a Heat-pump air handler. Cycled system on at thermostat, then verified proper function at Condenser. Inspected air handler. Found 3amp fuse blown. Disconnected power at air handler. Replaced fuse. Found main power loose inside AH breakers. Tightened breakers and cycled system on. Checked all amps. System is running properly at this time.


Mike T.

Mike T. Job Checkin

On October 4, 2021 I arrived to a Blue Shield customer for a full tuneup upon arrival I greeted the customer I then went to the thermostat turn system to emergency heat climbed in the attic did amp drawls on the Heat kit and then amp draws on the blower motor as well as check the capacitor I then went to the thermostat turned it to regular heat went out to the heat pump did amp drawls on the compressor and fan motor checked the capacitor Checked and contactor washed condensing unit everything’s working properly at this time thank you for your business Mike T


Joseph K.

Joseph K. Job Checkin

I arrived for a preventative customer on a new home. I inspected the system and found that the capacitor was non readable and the condenser fan motor and components were overheated. We cooler the system off and replaced the capacitor and found the system to come on and run properly.


Mike T.

Mike T. Job Checkin

On August 18, 2021 I arrived to a previous customer nonmember upon arrival I greeted the customer they stated that the unit would run for a little while and then it would shut off and everything will go blank check the drain line it was clogged cleaned it out then did and drawls on the blower motor check the blower will make sure it’s clean looked at the evaporator coal it is clean there’s no answer to ECM motor I didn’t went to the condensing unit I washed it thoroughly it was extremely dirty are they check the components capacitors good contactor is not pitted or burn I then started the condensing unit So that the condensing coil will dry I then check the charge unit had 7° superheat there’s a piston in the evaporator coil did Amp draw on the compressor and fan motor everything is working properly at this time thank you for your business mike t


Mike T.

Mike T. Job Checkin

On April 8, 2021 I arrive to the Blue Shield club member for AC tuneup upon arrival I checked the thermostat and its operations and then went up to the air handler did amp drawls check the blower motor is clean after that I went to the condenser checked all components checked contactor disassembled clean the condenser reassembled and tested operations everything is working properly at this time thank you for your business Mike T


Joseph K.

Joseph K. Job Checkin

Temperature rise across condenser in ac mode = 53 deg inlet 67 deg outlet on a 54 deg day = 14 deg temperature rise. Compressor amps = 13.2/17.9max Condenser fan amps = 1.29/1.50max Condenser fan velocity = 1800 Run time 30 min. Temperature rise across condenser in heatpump mode = 53 deg inlet 45 deg outlet on a 54 deg day = 8 deg temperature drop. Compressor amps = 12.7/17.9max Condenser fan amps = 1.22/1.50max Condenser fan velocity = 1800 Run time 30 min. Return air temp = 74. supply air temp = 95. temperature rise on heat pump alone = 21 deg. Heat strip #1 amp = 20.5 Heat strip #2 amp = 20.7 Heat strip #3 amp = 21.3 Blower motor amp = 2.3/6.9 Return air temp = 75. Supply air temp = 115. Temperature rise on emergency heat alone is 40 deg. Master bedroom velocity 340. Pink room velocity 780.


Joseph K.

Joseph K. Job Checkin

I arrived for a reoccurring heat pump problem. We replaced the defrost board and left the system running through the last ice storm. I arrived to find the system completely frozen over from the ice run off from the roof top to build up on the heat pump fam motor blades and prevent the blades from spinning. I defrosted the system at that time and ran the system in defrost. I arrived today and ran the system in heat pump mode and put the defrost sensor in a bucket of ice and tried to trick it into a defrost mode. I also ran the system in the test mode from the defrost board it’s self and I couldn’t get the system to go into defrost at this time. I am going to order a defrost board and a new defrost sensor. I arrived to replace the defrost board and sensor. I found the system to be completely frozen over. Once both components were replaced I ran the system and the system went into defrost by it’s self shortly after I ran the heat pump. All ice melted off and the system cycled back


Joseph K.

Joseph K. Job Checkin

I arrived for a blue member no heat call on a heat pump. I first inspected the system and found the condenser fan blade to be completely frozen over due to the snow and ice dripping onto the condenser. I made this aware to the homeowner and and explained that the defrost board dose not come with a defrost sensor and that they are two separate components. And that the system will not build up 3” of ice on top of the system when the system is running normally. The system is in the off position when the top of the system freezes over. I melted the ice off of the system with a water hose and then cycled the systems defrost mode on. The system came on on defrost and successfully melted the rest of the ice on the unit. I recommended to install a thermostat that will shut off the heatpump when the outdoor temp drops below 36-34 deg. If you decide to install this there kit please let us know and we will do our best to help you in anyway we can. Your friend at Interstate.