Chris came out twice (raining first time so had to come back) very nice, answered all my questions and was quick & thorough. Would definitely recommend!
Technicians from Interstate Heat and Air are always very professional and do a great job
Brandon is a top-notch technician. He knows his business, cares about the satisfaction of the customer, and goes beyond the normal expectations to provide that satisfaction. Having once been an A/C service technician myself, I know what to look for, and I saw it all in Brandon. Interstate installed my system in 2012 and today was the first time I had any trouble ever. The condenser fan motor bushings finally wore out, and I know that kind of longevity is unusually good. Maybe I can get another 8 yrs from the new one!
I have used Interstate Heat/Air for several years. I have never been disappointed. They are professional and helpful. Adam was no different. They perform maintenance on my heating and air unit twice a year. if something needs attention, they fix it, but they don't try to talk you into anything that isn't broken. Today was a great day. Everything was fine. I have them replace my filters. They are always willing because I am too old and short to try.
Randy was very professional. He did an excellent job, suggested a couple of things, but was not pushy. I have always been pleased with technicians from Int H/A
Always do a great job and are true professionals
Excellent job by Adam. Very professional and got the job done in a timely manner. Thanks!
Performed preventative maintenance on Package unit. Changed filter in lobby area. System is a heat pump and has electrical elements for back up heat. Cycled unit in AC mode to check the pressures of AC and operation. Also checked electrical elements condition and operation. Checked amps, temperatures and all components. System is operating properly at this time. Blower capacitor is still weak, and should be replaced
Arrived on 13 October for a full tuneup supper club change filters customer provided change battery in the thermostat measured flame sensor in a 2.3 mill volts DC check gas pressure is at 3.478 checked temperature rise it was 42Â° and manufacture specifications states in between 30 and 60 check flu this is a 90% furnace check drain to ensure proper flow checked all circuitry to ensure everything is in good working order.
All right on 4 October for a no heat sound system is really old but the reason itâ€™s not working is the thermostat sending a signal for heat so recommendation is to replace thermostat customer says theyâ€™re going to get someone else to replace this thermostat.
Arrived on 27 September for a furnace tuneup tested hot surface igniter tested flame sensor checked temperature rise temperature rise was 47 and manufacture specifications states 45 to 70 on temperature rise inspected blower flu pipe change customers filters took reading on amps and induce motor was 1.2 manufacture specifications was 1.47 tested gas pressure is a 3.47 tested for carbon monoxide none was present.
Arrived 23 august for air conditioning preventative maintenance changed filter inspected drain blower evaporator and condenser blower capacitor is reading 11.5 out of 15 customer doesnâ€™t want us to change it at this time. Cleaned condenser
Arrived on 18 August for a condensate leak found a trap on the roof for the air conditioner was clogged cleared trapped in sure proper floor system everything is working this time no leaks.
Arrived August 12 for air-conditioning no cool found that the condenser is plugged up system was not cooling had to wash condenser before getting an accurate charge on the unit found it was extremely low on 410 a customer authorized top off of 410 AL 4 pounds told the customer I cannot warrantee the unit because she does not wanna do a leak search and repair at this time and also that the filter line dryer is clogged up recommended in the estimate replacement of filter line dryer. Also inspected the evaporator the rapper was clean and clear.
02AUG2021 Jason B Arrived for spring tune up, and spoke with Tony about his systems performance. He mentioned that the bedrooms are a few degrees off from thermostat. Cycled system on at thermostat. Inspected coil, blower cabinet, motor and all electrical components at the furnace. Inspected pressures, capacitors, fan, and compressor. Washed out condenser coils. Cycled system back on. Changed filters. System is running properly at this time. Attached is a quote for adding return air to bedrooms.
Silver club summer AC service, arrived and customer said home had not been cooling over the weekend, but air was blowing. Inspected Furnace, blower, and checked outside condenser, and found dual capacitor to be discharged. It is under warranty but labor is not. After washing condenser, checking contactor, and testing a new capacitor, Imwent back inside and checked evaporator, drain line and blower capacitor. Changed capacitor with customer permission. Cycled system and checked refrigerant and electrical, and found unit to be 14 oz low on 410a. Customer also approved this repair. After performing recommended repairs, found system to running well at this time.
On June 20 2021 I arrived to a previous customer non member customer stated that unit wasnâ€™t working I checked the pack unit and found that the fuse is parked in the main board after further examination I found a bear wire touch in the pack unit case causing the fuse to pop I moved the wire out re-insulated it as well as the other wire next to it put it back together tested system operations the unit kicked on immediately started cooling everythingâ€˜s working properly at this time thank you for your business Mike T
On June 17, 2021 arrive to a new customer nonmember upon arrival agreed in the customer and they stated that the outdoor unit wasnâ€™t doing anything so I went to the thermostat turn the system on and check the blower make sure it was running again went to the outdoor unit and it wasnâ€™t doing anything I checked for voltage head to 40 there I then opened up the service panel to check the capacitor pass it was a 35 Dash five and it read 35 Dash five I check the contactor and found that it was full of ants I tried to clean them out but it was completely full recommended replacing the contactor customer agreed once the contact was a store I checked the system make sure everything was working properly and I also gave a courtesy rinse on the condenser coil everything is working properly at this time thank you for your business Mike T
On June 8, 2021 arrive to a new customer nonmember upon arrival customer told me that the fuse kept popping at the furnace so I own wire the condenser wire tested it if used it and pump ran continuity test on the condenser wire had continuity went to the condenser unplugged it from the contactor rang continuity again still beeped customer stated that he been working on the roof climbed up on the roof and found the wire where it had been torn and was touching repaired itReconnected everything tested system operations everythingâ€™s working properly at this time thank you for your business Mike T
Arrived on 26 May to conduct an AC p.m. system is over in fair condition checked blower capacitor on the blower customer has a washable filter checked washable filter checked contactor capacitor condenser fan motor and compressor checked refrigerant charge has 8Â° superheat 12Â° sub cooling.
Arrived 18 May for a free second opinion on that leak found an oil spot underneath the compressor when used electronics sniffing device cannot get any definitive leaks on it search the evaporator for leaks nothing found advise customer wait until it warms up to above 80Â° to definitively find a problem. Customer is also aware that she has an ADP coil in a downflow configuration itâ€™s not advisable to have this coil misconfiguration super heat on the system was overcharged have a fixed metering device at 5Â° of superheat 14Â° of sub cooling.
Arrived on 20 April to conduct an AC p.m. cannot check charge with the outside temperature being 37 flush drain line with Clearwater evaporator blower I will clean checked capacitor on blower and condenser fan motor and compressor everythingâ€™s within tolerance changed customers filter with customer supply nothing else add.