Chris came out twice (raining first time so had to come back) very nice, answered all my questions and was quick & thorough. Would definitely recommend!
Technicians from Interstate Heat and Air are always very professional and do a great job
Brandon is a top-notch technician. He knows his business, cares about the satisfaction of the customer, and goes beyond the normal expectations to provide that satisfaction. Having once been an A/C service technician myself, I know what to look for, and I saw it all in Brandon. Interstate installed my system in 2012 and today was the first time I had any trouble ever. The condenser fan motor bushings finally wore out, and I know that kind of longevity is unusually good. Maybe I can get another 8 yrs from the new one!
I have used Interstate Heat/Air for several years. I have never been disappointed. They are professional and helpful. Adam was no different. They perform maintenance on my heating and air unit twice a year. if something needs attention, they fix it, but they don't try to talk you into anything that isn't broken. Today was a great day. Everything was fine. I have them replace my filters. They are always willing because I am too old and short to try.
Randy was very professional. He did an excellent job, suggested a couple of things, but was not pushy. I have always been pleased with technicians from Int H/A
Always do a great job and are true professionals
Excellent job by Adam. Very professional and got the job done in a timely manner. Thanks!
I arrived for a recall on a tune up. The homeowner states that the system will not light and heat properly. I cycled the system on from the thermostat first and found the system to come on and heat with no issues. I cycled the system multiple times and found the system to run per on and off demand. I did find the induced draft motor to be extremely hot to the touch but the amp draw is within manufacture range of operation. I made this aware to the homeowner and we spoke about the system repairs cost in the past and possibly soon in the future and replacing the system.
14NOV2022 Jason B Arrived for fall tune up. Spoke with Homeowner about the systems performance. It’s working well. Cycled system into heating at the thermostat. Homeowner requested I move the car to inspect the furnace. Moved car to driveway. Inspected coil, blower cabinet, motor, capacitor, heat exchanger, HSI, pressure switch, and all components at the furnace. Verified float switches and all safeties work. 0ppm CO detected. No cracks found in heat exchanger. I did find the Surge protection out at furnace. Spoke with homeowner about my findings. We decided to replace the surge protector. Remove existing surge protector. Install new surge protector. Trim wires back to maximize efficiency. Verify proper amps. Cycle system into heating. System is running properly at this time. Changed customer provided filters. Re parked car.
Arrived at the customers house to preform silver club maintenance, was greeted by the customer and was shown where the thermostat and furnace was. Asked customer If she had started running the heat this year and she informed me she had and to her knowledge she said it has been working properly to her knowledge. While preforming maintenance checked all components of heater. Checked blower motor and inducer motor for proper volts, and amps. Also checked and cleaned flame sensor, igniter, proper gas valve operation in both stages. Checked blower wheel, electrical connections, pressure switches, heat exchanger for cracks or holes, checked evaporator to make sure it was clean. Overall system is working properly and no repairs needed at this time. Did talk talk to the customer about the importance of getting a carbon monoxide detector for the home. Also system did not have surge protection installed and recommend getting that protection for the system installed. Also system did not have a
I arrived for a club member compressor replacement. I arrived and removed the old compressor and flushed the line set. I then installed the new compressor and pressure tested the system to 350 psi. I then pulled a vacuum down to 500 microns and added 6 pounds of R410A. I cycled the system on and found it to be running properly.
Came out to call for a system not cooling properly. Customer stated that the system is coming on, but not cooling the home down. I checked the system over and found the unit engaging the fan motor, but not the compressor. Shut power off to system and checked internals of the AC. Found the capacitor to be depleted and not allowing the compressor to operate. Let homeowner know what needs to be replaced and also let him know that it is still under warranty. Part is covered under the parts warranty, but labor isn’t. I replaced the capacitor per customers approval, and washed the condenser coil thoroughly. Cycled system on and checked operation. Found unit running below recommended temperatures and pressures. Let customer know that the system needs refrigerant. Customer approved charging unit. Added 14oz’s of 410a to get system back in range. Discussed filters being changed and recommended maintenance plan to customer to help keep system running efficiently. Unit is now cooling properly at
I arrived to bid a customer supplied mini split in a garage. I inspected what the homeowner has and it’s a 115 V indoor and outdoor set up. They don’t have all the parts for the system to be installed and run. I added the materials to the cost of what they would need and then added my labor charge on to of what it would take to get it running. This job will be charged time and material. Anything additional will be added to the ticket.
Arrived on July 1 for an no cool Upon arrival found that the compressor was not coming on checked capacitor it was rated at 40/5 µF and was sitting at 40/5 µF Try to install a turbo to see if it makes any changes to the system will change was made also put on and tried a hard start kit with no change to the system the compressor is locked up at this time either need to replace the compressor the refrigerant and or the entire condenser.
Arrived on the 29th and second opinion customer stated that previous company came out and told him I was only an evaporator. Found oil residue in the drain pan evaporator indicating a significant refrigerant leak offer estimate for replacement evaporator.
Arrived on 28 June for a new cool found that the capacitor was bad and condenser customer authorized replacement of capacitor the living room filter was completely clogged and the unit that was down did not have a filter in it took charge on unit and 11° of superheat with 1.1° sub cooling it is running at 35° saturation was colder which is probably due to a dirty blower wheel and evaporator due to not having a filter in place. But provided customer with estimate of cleaning blower wheel and evaporator.
I received a message stating that the tenant is calling in for repairs. I contacted the tenant and askew for the information to get approval from the homeowner to come out and see what we can do to help her and her no cool problem. She stated that she cannot get ahold of the owners but she is wanting to pay for the diagnostic fee and possibly a repair. I agreed to come out and inspect the system. Once I arrived I inspected the outdoor system and found it to be completely stopped up and the capacitor to have failed. I made this aware to the tenant and that I can clean the system and replace the part but there could be other repairs needed after this is done. The tenant agreed to the first repair only. I cleaned the system then cycled the system on with the new part. Once the system was dried out and running I checked all amps and refrigerant pressures and found the system to be looking like it’s a little low on charge and other repairs needed. I made this aware to the tenant and that th
Arrived on 22 June for a no cool checked capacitor it was within range system was not frozen checked charge on unit their was very little pressure change while compressor was running compressor was running with 8amps reversing valve was not operational this was the reason for the no pressure change With the age of the unit and cost versus the repair it is recommended to replace unit.
Evaporator needs to be thoroughly cleaned. It is completely clogged with debris.
Came out to call for a system not cooling properly. Tenant stated that the unit wonâ€™t cool to set point in home. And constantly runs. I checked the system over and found the unit to not be filtered and the evaporator coil completely covered in debris. Evaporator coil needs to be thoroughly cleaned before addressing any other issue with the system.
AC tune up for Silver club, customer just changed filter, and has been trying to change them monthly. Went in back yard to wash condenser, but had to clear a small tree, vines brush before washing condenser. Also dispatched a 3ft snake that was acting aggressive. The snake was out from the recent heat spike and the current rain storm. Strongly advise clearing more brush around the home if playing or working in back yard. Washed condenser thoroughly, checked dual capacitor and contactor. Checked connections. Went inside and checked blower, evap coil, drain and wiring. Cycled system on and tested refrigerant pressures in low ambient temps due to rain. Checked electrical and temp split. The compressor is going out of range, but is still under warranty. It is rated to run up to 13.6 amps and is amping between 10 and 15.5 amps. Spoke with homeowner about issues found, and options. Left an estimate to replace the compressor as the part is under warranty until April 2025, but the labor is n
Arrived on 26 April for an AC tuneup change filters in the home customer provided. Checked evaporator and evaporator motor to ensure cleanliness Flush drain line Clearwater to ensure proper flow. Checked contactor capacitor and hard start kit on unit within range is currently 52Â° ambient temperature check charge on our 22 unit and had 7Â° superheat and 10Â° in subcooling everythingâ€™s running within manufacturer specifications at this time also cleaned condenser.