Chris came out twice (raining first time so had to come back) very nice, answered all my questions and was quick & thorough. Would definitely recommend!
Technicians from Interstate Heat and Air are always very professional and do a great job
Brandon is a top-notch technician. He knows his business, cares about the satisfaction of the customer, and goes beyond the normal expectations to provide that satisfaction. Having once been an A/C service technician myself, I know what to look for, and I saw it all in Brandon. Interstate installed my system in 2012 and today was the first time I had any trouble ever. The condenser fan motor bushings finally wore out, and I know that kind of longevity is unusually good. Maybe I can get another 8 yrs from the new one!
I have used Interstate Heat/Air for several years. I have never been disappointed. They are professional and helpful. Adam was no different. They perform maintenance on my heating and air unit twice a year. if something needs attention, they fix it, but they don't try to talk you into anything that isn't broken. Today was a great day. Everything was fine. I have them replace my filters. They are always willing because I am too old and short to try.
Randy was very professional. He did an excellent job, suggested a couple of things, but was not pushy. I have always been pleased with technicians from Int H/A
Always do a great job and are true professionals
Excellent job by Adam. Very professional and got the job done in a timely manner. Thanks!
On June 17, 2021 arrive to a new customer nonmember upon arrival agreed in the customer and they stated that the outdoor unit wasnâ€™t doing anything so I went to the thermostat turn the system on and check the blower make sure it was running again went to the outdoor unit and it wasnâ€™t doing anything I checked for voltage head to 40 there I then opened up the service panel to check the capacitor pass it was a 35 Dash five and it read 35 Dash five I check the contactor and found that it was full of ants I tried to clean them out but it was completely full recommended replacing the contactor customer agreed once the contact was a store I checked the system make sure everything was working properly and I also gave a courtesy rinse on the condenser coil everything is working properly at this time thank you for your business Mike T
On June 8, 2021 arrive to a new customer nonmember upon arrival customer told me that the fuse kept popping at the furnace so I own wire the condenser wire tested it if used it and pump ran continuity test on the condenser wire had continuity went to the condenser unplugged it from the contactor rang continuity again still beeped customer stated that he been working on the roof climbed up on the roof and found the wire where it had been torn and was touching repaired itReconnected everything tested system operations everythingâ€™s working properly at this time thank you for your business Mike T
Arrived on 26 May to conduct an AC p.m. system is over in fair condition checked blower capacitor on the blower customer has a washable filter checked washable filter checked contactor capacitor condenser fan motor and compressor checked refrigerant charge has 8Â° superheat 12Â° sub cooling.
Arrived 18 May for a free second opinion on that leak found an oil spot underneath the compressor when used electronics sniffing device cannot get any definitive leaks on it search the evaporator for leaks nothing found advise customer wait until it warms up to above 80Â° to definitively find a problem. Customer is also aware that she has an ADP coil in a downflow configuration itâ€™s not advisable to have this coil misconfiguration super heat on the system was overcharged have a fixed metering device at 5Â° of superheat 14Â° of sub cooling.
Arrived on 20 April to conduct an AC p.m. cannot check charge with the outside temperature being 37 flush drain line with Clearwater evaporator blower I will clean checked capacitor on blower and condenser fan motor and compressor everythingâ€™s within tolerance changed customers filter with customer supply nothing else add.
Gave Customer an estimate for flip over and gave him two different options to choose from. Customer will have the downflow vents and plenum filled in.
Blue shield plan fall tune up for new system installed in 2020. Asked about filters, how home has been cooling and heating and air quality, customer has no bad issues. Changed filters included with the plan. Inspected flue, hot water tank, attic insulation, return ductwork, evaporator coil, drain line, burners and cleaned flame sensor, cycled system on and checked gas pressure, heat rise and amp draws. System is running great at this time! Talked about blown insulation and benefits. Attic is currently R11, left estimate to bring to R38 with military appreciation discount. Customer wants to schedule to have it installed.
Performed silver club furnace maintenance. Cleaned flame sensor and tested ignitor. Test induced draft motor. Test capacitor and motor amp draw. Gas pressure and temperature rise in range. Visually checked heat exchanger no issues found. Ran system in low and high modes. Drain is clear. Cycled unit multiple times to insure that all safeties are working and unit running as designed. System is heating as designed at this time. Suggest surge protector to protect furnace electronics.
Performed red shield protection plan air conditioner maintenance to trane rooftop package unit. Blew out condenser coil. Test all capacitors and motor amp draw. All amp draws in range. Changed filter. Evaporator coil is fairly clean. Drain is clear. Test refrigerant levels they are in range for current temperatures. System is cooling at this time. Thermostat inside is getting older and could cause problems in future however is working properly at this time.
Performed preventative maintenance on furnace. Changed customer supplied filters. Did a thorough inspection of the blower assembly, electrical components, heat exchanger, burners, flame sensor, hsi, gas valve, ducting and overall condition of equipment in attic. Cleaned flame sensor and brushed dust off the components. Checked thermostat operation, wiring, capacitor, amps, temperature rise and gas pressure of furnace. Tested pressure and safety switches. System overall is good condition and is heating properly within manufactured specifications.
Clean all supplies and one return Clean all supplies and one return
10yr parts 1yr warranty 16 seer Blue pre paid
Arrived to service call performed system evaluation. Found condenser fan motor with bad bearings. Motor over amping and leaking oil. Spoke to customer. Customer chose to replace motor. Installed 825 rpm motor. Installed new compressor capacitor and fan capacitor. Tested amp draw. Amp draw in range. Refrigerant levels are in range. Condenser is clean. Customer is retired and on fixed income gave discount to help customer. System is cooling at this time.
I arrived for a non membership no cool call. I first spoke with the tenets and found the main issue to be the outdoor system is tripping the breaker. I checked the condenser and found the the compressor to be I internally shorted. I inspect the indoor system location in the attic and found the duct to be in poor condition due to animals tearing up the insulation and duct. I contacted the homeowners and we talked about replacement of the system with a unit that they have in storage. I told the homeowner that that the cost to install a used system would be a time and material charge if they have a comparable system. We are to hear from the homeowners once they find out what size system they have in storage.
I came out for a no cool. They said the system has been down for a but, probably since the storms a few days back. I checked the system over and found one of the fuses, in the disconnect, blown. With approval I picked up 2 new 80A fuses and installed the . I left the 1 fuse that was still good in the disconnect box. I megaohmed the compressor and motors. All checked out ok. I cycled the ac and checked all operations. All working well.