I have an exceptional customer service experience with Steven Zhang from SuperTech HVAC Services this week. I know Steve for a long time. He replaced our old AC system himself 8 years ago. Under his supervision, Steve and his team also replaced our old oil-heated water heater and furnace in recent years. We are very satisfied with his work and services. When our AC system not working properly last weekend, I contacted Steve and he responded to me even on his family vacation. Upon returning to office on Monday, Steve took the service call himself and resolved the issue. With over 20 years experience in HVAC, Steve is very knowledgeable about his trade, different systems and products. He persistently provides top notch installation and repair services. He always take care of his customers first, attention to detail, and being professional. He set an example to his team of technicians in providing superb customer services. I endorse Steve and recommend him for HVAC work without any reservations.
