I have an exceptional customer service experience with Steven Zhang from SuperTech HVAC Services this week. I know Steve for a long time. He replaced our old AC system himself 8 years ago. Under his supervision, Steve and his team also replaced our old oil-heated water heater and furnace in recent years. We are very satisfied with his work and services. When our AC system not working properly last weekend, I contacted Steve and he responded to me even on his family vacation. Upon returning to office on Monday, Steve took the service call himself and resolved the issue. With over 20 years experience in HVAC, Steve is very knowledgeable about his trade, different systems and products. He persistently provides top notch installation and repair services. He always take care of his customers first, attention to detail, and being professional. He set an example to his team of technicians in providing superb customer services. I endorse Steve and recommend him for HVAC work without any reservations.
Terran was awesome. He took his time and did a thorough job with both units. He explained everything in detail and showed the photos of what he was describing with the units. Highly recommend and completely satisfied
Terran Did a great job tuning our gas furnace today. He is skilled and professional. Explained to me thing he as done and made some recommendations.
Terran was a great technician. Very professional and answered all of our questions. He’s the reason we continue to use SuperTech HVAC!
Tarran was a super tech! Very professional and conscientious. He explained everything very well and made suggestion to help keep the HVAC unit in top shape.
Josh was very knowledgeable of my AC and damper system. He discovered factors that affected the operation of my system and made appropriate corrections. He was courteous and clearly explained how my AC operates and what I need to do to maintain it.
Tech Steven did a great job diagnosing our problem which turned out to not be the hvac.