Service Tech (Josh) called to let me know he was on the way and he showed up on time to perform routine service on my HVAC. He was prepared with all equipment needed for the job and he took time out to demonstrate how to replace the humidifier filter and to explain exactly what services he was performing during this visit. When complete, he reiterated what he had done and reviewed the current condition of the unit. Overall, I’m very satisfied with the service. I’ve been working with this company for over a year and they haven’t let me down yet. Also, I think Josh has been my service person since I started with this company, and he’s done a great job.
