1245 Thompson Ave
Santa Cruz, CA 95062
831-476-1712

Have any feedback for us? We'd love to hear it! Call us at (831) 777-2942 and let us know how we are doing.


Local Reviews
for santa cruz, ca

Rated 4.9 out of 5 stars based on 391 customer reviews

Great service

I appreciate that Duncan has an excellent reputation and I don't have to worry about quality. The guys who came out were very respectful, helpful and skilled. They gave me sound advice about a couple things that really didn't need to be replaced which saved me money and built trust. They took extra time to explain what they did. The cost is a bit of a sticker shock for me but it may well be comparable to everyone else - I don't have enough experience to tell. If it is a little more, the peace of mind that I get from the high quality work and trustworthiness of the workmen and company is worth it.

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Quick and efficient. The technician knew exactly what to do and was extremely expert at his craft.

In my business as an architect and builder for the last 50 years I’ve been watching many plumbers and this company is really top notch. The technician they sent out was extremely capable and creative. Very efficient and ingenious guy.

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Repaired leaking shower

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Lots of upselling

My toilet kept running, and I noticed the gasket seemed broke, though I am not a plumber and not sure where to get a replacement. So the plumber comes in, I show him the gasket and he says “yup, thats broken”. Then comes the fun part. “Hey, maybe you should replace the whole toilet, and we will give you a good deal on labor”. Lol - I don’t need a new toilet. “Ok - well I may need to replace the whole flapper mechanism, and I will need to order that part which could take two weeks. Let me go outside and call to get a quote”. Really - for a broken gasket? Well I guess so. Finally he comes in from the truck - “Well I do have this replacement gasket. Should take about 5 minutes to fix.” Done! It still cost 120 bucks for a 4 dollar gasket, but I suppose I got off cheap compared with the alternatives..

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Reliable

This company is always reliable to get the work done.

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Great service

Jorge and his apprentice did an excellent job!

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I would call them again!!

I was referred to Duncan Plumbing by a neighbor. Contacting them was easy and their call back was swift. They came within a day of my call. They arrived on time, explained the problems thoroughly, showed me the damaged parts, worked swiftly, and cleaned up completely. I received an after visit call making sure that things went well. Since I have not had any plumbing problems for years, I don't know how to rate the cost/price of service as I have nothing to compare it to. I know that I am very satisfied them and the quality of the work so I won't be calling anyone else.

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Very good service.

Prompt, High quality work, everything explained. Good to work with. Pricey though.

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Great service, nice and good price

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creative solutions, excellent service and cleanup

the team of two worked until all problems were solved using expertise and creativity

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Job Locations
for santa cruz, ca

Jorge O.

Jorge O. Job Checkin

Sewer smell


Arnulfo A.

Arnulfo A. Job Checkin

Connect gas line


Arnulfo A.

Arnulfo A. Job Checkin

Re pipe water pipe


Duncan P.

Duncan P. Job Checkin

Drain cleaning


Duncan P.

Duncan P. Job Checkin

Tub spout diverter replacement


Arnulfo A.

Arnulfo A. Job Checkin

Water leak repair


Juan R.

Juan R. Job Checkin

Sewer lateral install proposal


Duncan P.

Duncan P. Job Checkin

Toilet repair and drain cleaning


Arnulfo A.

Arnulfo A. Job Checkin

Shower valve installation


Duncan P.

Duncan P. Job Checkin

Drain Cleaning


Duncan P.

Duncan P. Job Checkin

Shower valve repair


Duncan P.

Duncan P. Job Checkin

Toilet Installation


Juan R.

Juan R. Job Checkin

Sewer lateral install cast in place pipe lining


Arnulfo A.

Arnulfo A. Job Checkin

Water heater estimate tankless


Arnulfo A.

Arnulfo A. Job Checkin

Shower valve install