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I appreciate that Duncan has an excellent reputation and I don't have to worry about quality. The guys who came out were very respectful, helpful and skilled. They gave me sound advice about a couple things that really didn't need to be replaced which saved me money and built trust. They took extra time to explain what they did. The cost is a bit of a sticker shock for me but it may well be comparable to everyone else - I don't have enough experience to tell. If it is a little more, the peace of mind that I get from the high quality work and trustworthiness of the workmen and company is worth it.
In my business as an architect and builder for the last 50 years I’ve been watching many plumbers and this company is really top notch. The technician they sent out was extremely capable and creative. Very efficient and ingenious guy.
My toilet kept running, and I noticed the gasket seemed broke, though I am not a plumber and not sure where to get a replacement. So the plumber comes in, I show him the gasket and he says “yup, thats broken”. Then comes the fun part. “Hey, maybe you should replace the whole toilet, and we will give you a good deal on labor”. Lol - I don’t need a new toilet. “Ok - well I may need to replace the whole flapper mechanism, and I will need to order that part which could take two weeks. Let me go outside and call to get a quote”. Really - for a broken gasket? Well I guess so. Finally he comes in from the truck - “Well I do have this replacement gasket. Should take about 5 minutes to fix.” Done! It still cost 120 bucks for a 4 dollar gasket, but I suppose I got off cheap compared with the alternatives..
This company is always reliable to get the work done.
Jorge and his apprentice did an excellent job!
I was referred to Duncan Plumbing by a neighbor. Contacting them was easy and their call back was swift. They came within a day of my call. They arrived on time, explained the problems thoroughly, showed me the damaged parts, worked swiftly, and cleaned up completely. I received an after visit call making sure that things went well. Since I have not had any plumbing problems for years, I don't know how to rate the cost/price of service as I have nothing to compare it to. I know that I am very satisfied them and the quality of the work so I won't be calling anyone else.
Prompt, High quality work, everything explained. Good to work with. Pricey though.
the team of two worked until all problems were solved using expertise and creativity
Connect gas line
Re pipe water pipe
Tub spout diverter replacement
Water leak repair
Sewer lateral install proposal
Toilet repair and drain cleaning
Shower valve installation
Shower valve repair
Sewer lateral install cast in place pipe lining
Water heater estimate tankless
Shower valve install