I signed an HVAC contract with Bartlett last fall. The service guy last fall did a good job, but I was less pleased with Barlett’s last service guy last month. He was helpful in explaining some things, but made several comments about things in my house and to me that I thought were inappropriate and unsettling. I will request a new HVAC service person from Barlett for my next 6 month HVAC appointment and hope this was just a less than acceptable one time experience with Bartlett.
Response from Bartlett Heating & Cooling:
I'm so sorry you had a less-than-5-star experience on your most recent maintenance visit. At your convenience, please call me (Shannon Bartlett) so we can discuss this further. It is important to us to ensure that you are 100% pleased with our service. While this is not the review we were hoping for, your feedback is very important to us! I look forward to hearing back from you.
