Josh advised that moisture and pollen were continually getting into our house through the fireplace damper. This situation was due to a “damper lock” that we could remove. No one has pointed that out to us in 15 years of living in this house! He also thoroughly serviced our systems and explained how they could be set up to perform even better.
Response from Bartlett Heating & Cooling:
Thank you, Vic, for this 5-star review of your multi-system maintenance! We're thrilled to hear that Josh was able to identify the issue with the fireplace damper and provide solutions that have made a difference in your home. It's great to know that his thorough service and explanations have helped you optimize your systems. We appreciate your trust in us and look forward to assisting you with any future maintenance needs! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
