The issue of the air filter causing scratching noise when touching to the bottom of the filter frame has not been solved.
Response from Bartlett Heating & Cooling:
Thank you, Saul, for this 5-star review of your Carrier unit installation! We're glad to hear you had a positive experience with our service. However, we're sorry to learn that the issue with the air filter noise hasn't been resolved. Please reach out to our customer support team so we can assist you further and find a solution. Your satisfaction is important to us! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
