Great same day service. I rated Rony five stars. I rated cost as only four stars because some companies roll the initial diagnostic fee into the repair if there turns out to be a repair. Also, I didn’t downgrade Rony for not providing a quote before he started the repair since it was under $500, but he needs to provide a quote for all repairs before he starts the work. Thanks for fixing the Ac!
Response from Bartlett Heating & Cooling:
Thank you, Blaine, for this 5-star review of your Trane unit repair! We’re thrilled to hear that you received excellent same-day service and that Rony was able to fix your AC. We agree that all quotes should be discussed before the repair and will reiterate this with our technicians. If you have any more questions or need assistance, don’t hesitate to reach out. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider! :-)
