Jason is always kind and easy to work with. He keeps you informed on what he is doing. He if finds a problem he explains it, tell you the cost and let's you decide what to do. No pressure! I hope he will always be our service guy from Bartlett. The lady I speak with on the phone for appointments is very friendly and patience too! No complaints and that's hard to say these days.
Response from Bartlett Heating & Cooling:
Thank you, Melinda, for this 5-star review of your Trane unit maintenance! We're thrilled to hear that you consistently have a great experience with Jason and our team. Providing clear communication and a pressure-free environment is important to us, and it's wonderful to know that comes across during your interactions. We'll be sure to pass your compliments along to Jason and the scheduling team! We truly appreciate your feedback and look forward to serving you again in the future. Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
