Stephen was very polite, he explained the process of my service and I didn’t understand he would stop to show me the parts of my AC unit so I will feel comfortable with my decision.
Response from Bartlett Heating & Cooling:
Thank you, Sharon, for this 5-star review of your Trane unit maintenance! We're thrilled to hear that Stephen was able to assist you and make you feel comfortable with the process. Clear communication is important to us, and it's great to know that he took the time to explain everything and show you the parts of your AC unit. If you have any more questions or need further assistance, please don’t hesitate to reach out! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
