I appreciated Chris and his team with regard to the timeliness of showing up when expected, the text to let me know exactly when he’d be here, the respect he showed my home and myself. And according to my contractor, the work itself. Not related to Chris… I rated lower on the cost, as my contractor Implied the cost was more than expected, kind of by a lot. But that’s not on Chris, that’s the company. I’ve used the company for decades so it didn’t occur to me to shop the price. Maybe the pricing is market value.
Response from Bartlett Heating & Cooling:
Thank you, Cindy, for this 5-star review of your oven hood vent installation! We’re thrilled to hear that you appreciated their timeliness, communication, and the respect they showed for your home. It's always great to know that our team is meeting your expectations. We understand your concerns regarding the cost. We strive to offer quality service, and it’s important for us to ensure our customers feel they are getting good value. We appreciate your long-standing loyalty to our company, and your feedback is invaluable as we continually work to improve. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for your recommendation! Thank you for choosing Bartlett Heating and Cooling as your HVAC provider. :-)
