Great guys, a tic pricey for a capacitor. But not griping. All is well now!
I received service from another company and has a less than satisfying experience. Chris came into my store and gave me his card and I took a chance on calling. Not only did he help fix the unit , he spent time educating me on how to keep repair costs low in the future and the importance of maintenance. You guys will FOREVER have my business. Thanks so much!
Based on my service today, I will recommend Call Pernell to anyone I can. Andy was very professional, courteous, and knowledgeable. Easily a 10 out of 10
Awesome customer service Arrived on time Explains your service Just a wonderful tech and an amazing business thank you for serving Johnston County
Extremely happy with William Brock and Carlos. Very friendly, and very happy to correct the issue instead of giving a reason as to why it can’t or won’t be done. With all future services and repairs we would really want them back.
Have been using Pernell’s for awhile now and always have had excellent service. Highly recommend
Always a pleasure to have Pernell service my unit. William and Carlos were extremely nice and helpful.
Chris showed up on time and did an excellent job!! Highly recommended!!
I’ve been using Pernell service for years, and it’s always top notch. Their Service Technicians, like Chris, are punctual, friendly, intelligent and show integrity with their work. Definitely recommend Pernell to anyone looking HVAC help (whether a full install or routine preventive maintenance).
William & Carlos took the time to thoroughly investigate our HVAC issue and offer several solutions. I really appreciate that they listened to us and answered our questions knowledgeably and addressed all our concerns. Bonus points for calling ahead to tell us they were on the way, and for coming when they said they would!
AC maintenance and repair Bosch inverter heat pump