Excellent Service

Kathy from Smithfield, NC

Great service!

Matt from Smithfield, NC

Very helpful and friendly

Excellent Service

Dan from Smithfield, NC

Andy and his associate did a great, professional job as always. We’re right on time for the appointment and appreciate the office calling to confirm.

Extraordinary Service

Phillip from Smithfield, NC

Always friendly Excellent price Proactive problem solving

Excellent service!

Anna from Smithfield, NC

Excellent service. On time, professional workmanship

Brian from Smithfield, NC

Was able to get same day service during the busy season. Showed up on time and completed the job like pros. Thats why I always call Pernell when I need HVAC service.

Excellent service

Ricky from Smithfield, NC

They were very polite and William and Zack were very helpful

William B: Excellent Tech and Service!

Rocky from Smithfield, NC

Words can’t describe how I appreciate William B. My scheduled service was for Saturday, 5 Jul, but he called me on Independence Day saying that he had time on his route to take of my HVAC. I told him that it’s not necessary and go enjoy your holiday, but William said it’s not a problem and he’ll be right over after he’s finished with his call in Selma. William arrived, troubleshot and fixed the issue in less than an hour, which included the after maintenance admin too. Call Pernell had and will always be my go too for HVAC. One because there’s a human that answers the phone (always get a crack out of the message when you call, but love it!) and two, customer service is top notch. Never try to sell you anything extra unless you ask. They get in, get the job done, and off they go to the next. I appreciate William and the Call Pernell Team!

Excellent Service

Sloan from Smithfield, NC

Great job!!!

Jennifer from Smithfield, NC

Honest and thorough!!!

Great service! Very knowledgeable service tech.

George from Smithfield, NC

William B assisted us with our upstairs air conditioning. He took the time to show me what was going on with my AC system and explained what was going on that was making it not work correctly. He diagnosed the problem and fixed it quickly. He did a great job and I feel like he is very trustworthy. He even helped us set up a maintenance plan so that they can inspect our system twice a year to ensure it is running properly.Pernell is a great company and we will continue to use them.

Today's Semi-Annual Service Call

Susan from Smithfield, NC

Carlos and Zack were very professional, courteous, cheerful, and conscientious about their work.

Great

Richard from Smithfield, NC

D great job I thought it did a professional job and I would love for you to send him back on my next appointment

First time customer

Kim from Smithfield, NC

William and his partner gave us very thorough information and is very friendly! I gave 4 stars on quality and cost bc you're the first service we have ever called for. I have no comparison to make. I am very satisfied with the fix/repair! You came out quick and the AC is working again.

Excellent Service!

Rebecca from Smithfield, NC

Thoroughly explained everything. They’ve always been very helpful and super nice techs! Love a family owned business