181 Fallsington Tullytown Rd.
Levittown, PA 19054
215-945-4833

Local Reviews
for washington crossing, pa

Rated 4.5 out of 5 stars based on 11 customer reviews

Ben

Ben was great

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Very professional. Did a great job!

Kevin explained everything well. And his work was excellent.

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Great service

Joe has always been helpful and honest. Tank whistle broken and assisted in safely delivering my oil. I was remote and my mind was up at ease.

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Great Service!

I always shave a great experience with JC heating. Today I had an annual furnace cleaning. All the questions I had both over the phone and in person were answered. Other times I shopped around for oil prices and JC is normally one of the lowest I find. Customer service has been excellent with every employee with whom I’ve interacted. I highly recommend their company.

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There in 20 minutes.

We ran out of oil during a snowstorm and JC Heating got a truck out to our house that day- AMAZING! Furnace wouldn't fire after the oil delivery so I had to call for a tech, they said he could be there in 20 min. AND HE WAS! You can't ask for more than that!

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Clean service...everything works well

Service man was on time and did a fine job..no mess left.

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Excellent service but beware of the add ons

JC arrived promptly to perform the annual servicing. That was fairly priced. The line had air and asked how to drain the air from the system. The technician purged the air from the system which didn't seem all that labor intensive. He did not tell me upfront the effort to purge the air from the line was $140.00. JC should be very upfront about additional charges before the work is performed.

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Technician was great!

I would definitely recommend JC Heating and Cooling and will use again.

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Great service

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After second opinon, we would have wasted a lot of money

Our air conditioning was broken. My father works in HVAC but lives in Maryland so we could not have him come and help us. My husband who is pretty handy took a look and with the help of my father over the phone determined that the motor probably needed to be replaced. My husband replaced the motor and after the AC was still not working we called JC to come out and have a look at our system. We have been ordering our oil from JC for quite some time and have had a service contract with JC in the past. Mike came out, said that we had a loose connection in the furnace center. When the AC was still not working he checked somethings outside, told us that we had a leak and that we probably needed a whole new system including a new furnace center. Everything that Mike recommended to get up and running would have totaled well over $1,000 and he mentioned that even if he was to do all of this work, he could not guarantee that the system would work longer than the night. I told him that I wanted to have my father look at the system before we did any work and planned for my dad to come up the following weekend. My father came up this past weekend, spent 10 minutes in the basement and saw that my husband had put wires in the wrong way and that the motor/fan was blowing the wrong way. He also noticed that one of the belts was loose. We did not have a leak and did not need any refrigerant. He did say that we should budget for a new system but that it was not needed in the immediate future. My father has over 30 years of experience, so I asked him if this is something that the tech should have caught and he said yes. Whether Mike was just inexperienced to look at the motor, I do not know. He did know that my husband had installed a new motor, so logically I would think that is one of the first places he should have looked (as it was for my father). We would have wound up spending a rediculous amount of money for things that did not need fixing if we had not asked for my father to come up. It is so disappointing to feel like you can not trust a company that you have been giving business to. Had we not had my father who we trust, or been savy enough to have a second opinion, we would have been out A LOT of money and the system would still not have worked.


Response from JC Heating & Cooling:

We apologize that you were not satisfied with your service call as this is the first we are hearing as no call was placed to our office regarding the issue. After seeing the review we immediately called and spoke with your husband and resolved the issue. After going over the details of the service call, he thanked us for the quick response to fix the situation. This was a unique call where the homeowner attempted to repair it themselves, did it incorrectly, and made it harder for the technician to diagnose the problem. Mike is a good service technician and and always receives great reviews from our customers. We are constantly improving ourselves and our company with the goal of customer service excellence.

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Honest, thorough evaluation

Our service tech thought there might be something wrong with the TXV (thermal expansion valve). He probably could have sold me one, as I don't really know much about air conditioners. However, he said he wanted to check with others first. Upon discussion with others he indicated that the system has probably been like that since it was first installed and that replaced the valve would not help. Since our system is 16 years old, we should probably start thinking about replacing it. I really appreciated his thoroughness and honesty.

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Job Locations
for washington crossing, pa

Joe C.

Joe C. Job Checkin

Oil Furnace Tune Up. Performed 27 point oil burner tune up & cleaning. Check system operations


Don A.

Don A. Job Checkin

Making a home heating fuel oil delivery filling customer tank

Making a home heating fuel oil delivery filling customer tank

Don A.

Don A. Job Checkin

Making a home heating fuel oil delivery for 150 gallons ordered on line

Making a home heating fuel oil delivery for 150 gallons ordered on line

Don A.

Don A. Job Checkin

Making a home heating fuel oil delivery for 200 galloms ordered on line

Making a home heating fuel oil delivery for 200 galloms ordered on line

Jim B.

Jim B. Job Checkin

Oil burner tune-up on a thermoflo warm air furnace

Oil burner tune-up on a thermoflo warm air furnace

Chris B.

Chris B. Job Checkin

Home heating oil delivery

Home heating oil delivery

Shawn M.

Shawn M. Job Checkin

Performer oil burner tune up & cleaning on Weil McLain boiler


Don A.

Don A. Job Checkin

Making a home heating oil delivery filling customer tank in Feasterville Pa

Making a home heating oil delivery filling customer tank in Feasterville Pa

Don A.

Don A. Job Checkin

Making a home heating oil delivery filling customer tank in Newtown Pa

Making a home heating oil delivery filling customer tank in Newtown Pa

Don A.

Don A. Job Checkin

Making a home heating oil delivery filling customer tank in Newtown Pa

Making a home heating oil delivery filling customer tank in Newtown Pa

Don A.

Don A. Job Checkin

Making a home heating oil delivery filling customer tank in Washington Crossing pa

Making a home heating oil delivery filling customer tank in Washington Crossing pa

Ben M.

Ben M. Job Checkin

AC Repair. Upon arrival found found defective thermostat.

AC Repair. Upon arrival found found defective thermostat.

Don A.

Don A. Job Checkin

Making a home heating oil delivery for 100 gallons in Yardley

Making a home heating oil delivery for 100 gallons in Yardley

Don A.

Don A. Job Checkin

Making a home heating oil delivery for 100 gallons in Washington Crossing

Making a home heating oil delivery for 100 gallons in Washington Crossing

John B.

John B. Job Checkin

AC Repair. Replaced blower motor for air conditioning system