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Overall Experience
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Overall Experience
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Response from Loving Air, Inc.:
Dana, thank you for the 5 start review. Great service is what you deserve and I am glad we were able to make that happen for you. Please let us know if you need anything else. Shane Loving
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Response from Loving Air, Inc.:
Dana, Thank you for letting us know how our service is great. We appreciate and always want to know how we are doing. Have a wonderful day. Shane Loving
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Response from Loving Air, Inc.:
Great to hear we are glad to provide a great service. Thank you
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Response from Loving Air, Inc.:
Thank you for letting us know how our service is. We appreciate all our customers feed back.
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Response from Loving Air, Inc.:
Thank you for letting us know how we are doing. We always want to provide great service to all our customers and it is always great to hear that we are providing that type of service.
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Response from Loving Air, Inc.:
Thank you so much for letting us know how we did. We greatly appreciate every customers review.
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During my inspection today, I found two things I wanted to bring to the customers attention. First item being is that the drain line for the furnace needs to be rerouted by itself because it is blowing out water because it’s connected to the main drain line for the unit. I gave the customer the option for this, but she did declined at this time stating that she didn’t have to talk to her husband. In the meantime, I took the cap off of the drain line for the air conditioning coil. This is allowing the air to escape there instead of blowing out through the trap for the furnace. The customer is aware that they will have to place that Back on for the cooling mode if they decide not to go with the repairs. I also found that the 45/5 capacitor for the outdoor unit is also bad. I am giving the customer the option to do this, but she gave me the same reasoning why she will not be going with us at this time as the prior. Other than these items, the system is operating properly and the heat mo
Arrived at customers resilience and was greeted by customer and was led to the thermostat that is,in heat mode and it is functioning properly at this time. Inspected outdoor disconnect and it is tight and neat to the side of the home at this time.inspected fan motor and blade and they are functioning properly at this time and inspected fan motor seals and found no visible evidence of leaks at this time. Fan motor has an amp draw of .7 amps at this time and is within normal range at this time. Inspected condenser coil and,it is clean at this time. Inspected contactor and it has 246.1 volts coming in and going out at this time. Checked refrigerant charge on heat pump and it is 110/360 and it is within normal range at this time. Inspected 45/5 capacitor is within range at this time. Electrical connections are tight and neat to the components and wire nut connections are tight and neat as well. Refrigerant lines are tight and. Neat and Arma flex insulation is intact and without and visib
Arrived at customers residence and was greeted by customer. And was led to the thermostat and it is functioning properly at this time. Inspected media cabinet and the filter is clean at this time. Inspected tape and duct work and they are tight and neat at this time and without any visible air leaks at this time. Inspected skuttle humidifier and it is functioning properly at this time. Inspected emergency shut off switch and it is functioning properly at this time. Inspected condensate drain and it is clear at this time .inspected ez trap safety switch and it is functioning properly at this time. poured vinegar in drain to help keep down bacteria in drain. Inspected CS1 safety switch attached to secondary drain port and it is funCtioning properly at this time. Inspected flame sensor and it is clean at this time. Inspected gas line into furnace and it is tight and neat to the furnace at this time all joints and fittings are properly doped and without any visible evidence of leaks at th
Upon arrival customer showed location of thermostat and furnace located in the basement. Inspected blower motor amps and inspected cleanliness which the wheel was. Inspected the coil which was clean free of debris no leaks found at this time. When making way to outdoor unit found the coil clean free of debris. When testing electrical connections found all clean tight and secure. When leak searching outdoor unit found system leaking at the suction valve. Inspected condenser motor found oil residue from shaft notified customer and provided options to address it.
Customer had us out to her home today to give her a second opinion on a leaking evaporator coil upon inspecting the unit. I was unable to locate any leak on the evaporator coil or for the entire system for that matter I informed the customer of this, and she told me that she had two companies come out here and verify that leaking coil last year. She said they both had to add refrigerant to her system. I then performed a refrigerant pressure test on the system. There was 150 psi on both sides of the system standing and with the system running the refrigerant pressures were 100/171 with a 69° indoor and a 56° outdoor. I went to a customer this morning with the same exact system that we had just installed it and I compared the pressures from the customer from this morning’s check to Mrs. Bowen systems pressures and they are very similar. I had to do this because it is a little cold outside and I needed a good comparison. The system in my opinion is not low, so it does not need refrigeran
I found the 45+5 run capacitor is shorted on common. The 1 pole contactor is pitted and heavily charred. The thermostat wires at the outdoor are missing the outer and inner jackets in some spots. The customer said he would fix the wires. The customer signed for the repairs. I replaced the 45+5 capacitor and contactor. Tested the system. The customer signed up for our 1 system club membership. I cleaned the condenser coil. The start capacitor is in good condition. The refrigerant pressures are 398/110 in correct range per manufacturer specifications. The compressor amps are 6.61 in correct range per manufacturer specifications. The condenser fan amps are .67 in correct range per manufacturer specifications. The heat exchanger has some rust on it but no cracks or holes are present at this time. The blower amps are 9 in correct range per manufacturer specifications. The 20x25x5 filter is still in decent condition. The system is working properly at this time.
Upon inspection found, basement outdoor unit fan operating only and compressor locked on internal overload. Cooled compressor down with a hose running cold water to the head of the compressor, tested compressor . Compressor is good at this time , internal compressor safety reset. Upon further inspection found system overcharged by 2.3 Lbs. Removed excess of refrigerant and performed further testing, found restriction in the system, reclaimed and recycled 8.3Lbs of R410A from system. Flushed out almost 1 litter of oil from line set with nitrogen. Pressurized system to 400psi with nitrogen and held it for 20 min. Removed txv flare nut and flushed it with nitrogen gunk was pushed out of the system. Pulled vacuum to 300 microns. Refilled system with 6Lbs of R410A . Cycled system for proper operation, system ran for 20 minutes and began to drop vapor sat temp began to freeze, removed wet bulb and tested. Warmed wet bulb while outside of coil cabinet system began to operate normal. Set wet
Replace warranty TXV parts and labor covered. (9/28/22) I recovered the refrigerant out of the system. I installed the new TXV and new filter drier using nitrogen on the braze setting to prevent scaling in the system. I pressurized the system under 400+ psi nitrogen for 10+ minutes. No leaks present. I placed the system under vacuum to 250 microns. I charged the system gradually dialing in the correct charge. The refrigerant pressures are 272/124 with 11 subcool in correct range per manufacturer specifications. The system is working properly at this time with no restrictions.
I attached my gauges. I found the low side dropping below freezing and the high side rising. The coils are clean. The filter was removed from the system which was dirty. The pressures didn’t move. I pulled and tested the sensing bulb. The pressures didn’t move. I checked for a restriction in the filter drier but found none. The dampers are open. The TXV has a restriction. A new TXV will need to be ordered for installation. When we receive availability on the new TXV we will contact the customer to setup an appointment to complete the repair.
The ez trap float was triggered not allowing the system to operate. The condensate drain line is clogged. There’s algae buildup in the line and the entrance to the sump pump had a layer of algae across it blocking flow. I vacuumed out the drain line and cleared the entrance. I flushed the drain with a gallon of water to check for any additional blockages. The line is flowing properly at this time. I let the customer know that she can use vinegar in the trap once or twice a month to help prevent fast algae growth. The compressor amps are 5.92 in correct range per manufacturer specifications. The condenser fan amps are .67 in correct range per manufacturer specifications. The refrigerant pressures are 305/115 in correct range per manufacturer specifications. The Contactor and capacitor are in good condition. The system is working properly at this time.
no cooling met with home owner and they took me to t-stat found set for 76 was 80 in home went to indoor found it to be running but outdoor was not found drain safety tripped got approval to clear drain tried with shop vac nothing was still clogged went into the crawlspace and found drain line is laying on the floor of the crawl and goes back up to the outside drain will not work customer had another company install and she will call them to see if they will fix under warrenty, customer asked me to cut drain in crawlspace so she has a/c till it is fixe the crawlspace has a lot of water in it also from the rain system is back up and running good at his time, everything is clean system is just over a year old,
Cooling inspection AHU ( attic system ) Inspected high and low voltage wiring, all electrical wiring is intact and tight at this time. Inspected evaporator coil , coil is clean and free of debris at this time. inspected blower motor, housing and wheel, all is clean and working properly at this time Motor is spinning freely at this time Inspected cabinet for cleanliness, cabinet is clean at this time. Clear drain line, drain is clean at this time. Inspected air filters, air filters are dirty at this time. Customer will purchase and install new ones . HP Inspected high and low-voltage wiring, all electrical wiring is intact and tight at this time. Inspected 0FM, motor is spinning freely and operating properly at this time. Inspected run capacitor 35/5 -/+6%, capacitor is working within range at this time. Inspected defrost mode, defrost is working properly at this time. Inspected condenser coil, condenser coil is clean and free of debris at this time Inspected compressor, compress
Upon arrival there was no filter. Found coil dirty, blower is dirty. Wires are tight. Fan amped at 1.4amps. Heat strips are working properly. There is no drain safety’s. Coil has leak in bottom right corner. Got three hits and called for manager. Showed customer and explained I had to call a manager to come verify. Went outside, contacter and capacitor are newer. They checked out ok. Wires all tight. Fan and compressor amped at 11.2amps. Fan did not see oil but has a lot of water on it form the snow. Pressures where at 15psi and 101psi. Can no be sure on pressures due to dirty coil and blower. Megohmed compressor and it is green at this time. System is defrosting normal. Spoke with customer and she also had issue with stat randomly changing. Worked up stat in quote and called about coil and they no longer make the coil.
. Upon arrival filters were clean. Went to attic air handler. The coil is clean. No sign of rust or leaks. The blower is clean. The blower motor amped within the manufacture specifications. No signs of oil on the motor. The drain is clear. The aux heat is working properly and amped at 20.17 and 20.90. Both are within the manufacture specifications. Inspected low and high voltage wiring. All wiring and wiring connections are good and tight. None found damaged. Went to outdoor unit. The Refrigerant pressures were spot on. The compressor amped at 9.32. The fan motor is spinning freely and amped at .57. Both are within the range per manufacture specifications. The capacitor checked out in range. The contactor is clean and free of pitting. Inspected wiring on outdoor unit. All wiring is good and tight. None found damaged. The condenser coil is clean and free of debris. Tested defrost and it is working properly. Basement. Pulled and cleaned flame sensor. Reinstalled flame sensor. The indu
Upon arrival spoke with customer. Went upstairs, indoor unit was running great, went outside, system was working properly without issue, pressures where spot on. Went back in and explained to customer with the downstairs system not working, the hot air was rising and causing it to get warm upstairs. Downstairs was staying comfortable, and even customer admitted. I explained once new system is installed downstairs systems will run good together and release that issue.