After calling On Time late in the afternoon, Alice promptly scheduled a plumber for the very next morning. We received text messages updates re: the plumber’s ETA. Willie arrived on time and was very polite and professional. He was very articulate & what he planned to do that day and what the next steps should be. He gave his opinion and explained our options on a couple of other jobs and sent estimates to us within the hour. We will be contacting On Time for future needs!
